[tomwed]

Originally Posted by TOTV Team

CenturyLink admits it was an issue they are having and their only solution was for any customer that has an issue to call into CenturyLink customer service and they would have to have their customer reconfigure their router.

But many users have thought our site was down and it wasn't.

We wish we could do more to help those customers who have been trying to access TOTV and haven't. Glad to hear at least some CL customers are able to get on. I wonder if it is owned vs leased routers?

Regards,

Is ultrasurf.com a safe site to use until CL fixes the problem?

[John_W]

I have Century Link without a modem, we have fiber optic, but I use a Liskys 1200 Router because the CL jack is in the kitchen and for our smart TV. Last week when I would click on TOTV in my favorites the site would not come up until I refreshed the page 2 or 3 times and then it would appear. Once I was on the site, if I clicked on a thread, it would not come up until I refreshed that page a couple of times. Since about Monday it has been working normal.

[Nucky]

Originally Posted by fw102807

Since last fall. We swore we never would but the only other option we had was CL over DSL and it was beyond awful. We only have it for internet access and phone.

I really appreciate your answer and am also interested in the Xfinity Cell service. Has that been working well for you? Do you need a "Booster" in your home for great cell reception?

I can't believe I'm considering this after the beating we got up north but I trust what you are saying greatly.

Originally Posted by Nucky

I really appreciate your answer and am also interested in the Xfinity Cell service. Has that been working well for you? Do you need a "Booster" in your home for great cell reception?

I can't believe I'm considering this after the beating we got up north but I trust what you are saying greatly.

We do not have the cell service. We still have a land line.

[Nucky]

Originally Posted by tomwed

Is ultrasurf.com a safe site to use until CL fixes the problem?

I think you have something there Tomwed. Ultrasurf got me to the front page of TOTV's when CL wouldn't allow that. The only problem with ultra soft was it kept popping up even when I didn't want to see it. It's always something, correct?

I'm better off making Tamales and Tacos then troubleshooting computer problems. I will no longer accept help from certain people on technical services. I'm not racist its just I cant understand them and they make believe they understand me. So its a mess. I've been told I speak with a NY/NJ flair. I don't know what their talking about, Fugetaboutit.

[golfing eagles]

Originally Posted by bhallam

done that but still occasionally have a dns problem. i do suspect the router they gave me when I gave up prism is not the greatest. Due for a price increase from CL this month and will be switching to (ugh) Xfinity. Fastest speed I can get from CL is 25 Mbs in my neighborhood (St. Charles) due to copper.

Did you try flushing the DNS?

[Nucky]

Originally Posted by fw102807

We do not have the cell service. We still have a land line.

I'm going to in person and do it tomorrow. What a shame.

[Nucky]

Originally Posted by golfing eagles

Did you try flushing the DNS?

I tried flushing the whole thing, I was slightly heated.

Originally Posted by Nucky

I'm going to in person and do it tomorrow. What a shame.

??? Sorry I do not understand. What is a shame?

[JC and John]

I occasionally have problems getting on TOTV. We own our router and have the fiber optic line from CL and I use Safari to access TOTV. We have to unplug everything on occasion to reboot the whole system in order to get the internet speed we are paying for which is a pain as it knocks out everything including our MCell AT&T cell phone booster. There is no way I will call CL and have them reconfigure my personal router. CL either gets it act together or we will take our internet business elsewhere.

[Chatbrat]

We configure our router, also fixed "youtube" on our smart TV

[Nucky]

Originally Posted by fw102807

??? Sorry I do not understand. What is a shame?

All this technology is great but really tests your nerves when it is one problem after another. The shame is the wasted time and now the disconnection of one company and the rules and now a contract. It is terrible. I hope Comcast doesn't let us down. Thanks for the advice.

[tomwed]

Originally Posted by golfing eagles

Did you try flushing the DNS?

flushing---i thought you wrote flashing--that's completely different and doesn't work---never mind

[tomwed]

Originally Posted by Nucky

All this technology is great but really tests your nerves when it is one problem after another. The shame is the wasted time and now the disconnection of one company and the rules and now a contract. It is terrible. I hope Comcast doesn't let us down. Thanks for the advice.

Did you already switch companies?

Originally Posted by Nucky

All this technology is great but really tests your nerves when it is one problem after another. The shame is the wasted time and now the disconnection of one company and the rules and now a contract. It is terrible. I hope Comcast doesn't let us down. Thanks for the advice.

Thanks for clarifying. Yes technology can be a pain when it doesn't work right. I do hope you like Comcast. We were very pleasantly surprised, especially when we had service recently. Two days after the techs left a supervisor stopped by to check that everything was ok. They were polite on time and fixed our issue.