[sam&rog]

Since the bank launched their new program, no account information on line was available. Has anyone had the same experience or is it my operator error?

[asianthree]

Depends, some had zero issues, some had a glitch, and then there were accounts that still can’t access as of today. Citizens does not do upgrades well.

[Velvet]

I can only see my balance. I’m sure they’re going to work it out soon though.

[Altavia]

Unbelievable...

The most backward bank I've ever been associated with...

[Mleeja]

I have not had any problems accessing my account. I had a question about an automated payment which was made as a check rather than an electronic transfer. I was given a reasonable explanation and moved on.

In my previous life I have been through many major system upgrades. Not all things go correctly. If you have a question or concern, call the bank. Don’t p@#$ and moan here. It will be fixed.

[wereback]

Just checked my account all working fine. Have been using for over 20 years and never any problems.

[Bill14564]

I wouldn't be sure it was operator error, problems to occur during upgrades, but I haven't seen any problems with my online information.

[Villag]

Originally Posted by sam&rog

Since the bank launched their new program, no account information on line was available. Has anyone had the same experience or is it my operator error?

I have two accounts. I can see my balance information on one account, but not the other. I’m sure it’ll be fixed soon. One account displays balance information for both accounts and I can see both balances. However, I cannot see that same balance information on the second account.

[psgolf@comcast.net]

Haven't had access to.my accounts information for a week now. And they don't bother sending updates on the problem. Called a got no satisfaction. Terrible!!!

[DrBrutyle109]

Originally Posted by sam&rog

Since the bank launched their new program, no account information on line was available. Has anyone had the same experience or is it my operator error?

Trust me. It’s nothing your doing......heard the bank went through a system conversion. Trust me....it ain’t you.

[DrBrutyle109]

Originally Posted by asianthree

Depends, some had zero issues, some had a glitch, and then there were accounts that still can’t access as of today. Citizens does not do upgrades well.

Never a truer statement has been made. Best bank to pat themselves on the back

[Rr23070]

Change banks.😎

[FenneyGuy]

No problems with accessing my accounts.

[donfey]

It's working for me but the first time, after it said "account data unavailable - try again later," or something like that, I clicked on "MY ACCOUNTS" to see data. Been fine since.

[Leadbone1]

Originally Posted by sam&rog

Since the bank launched their new program, no account information on line was available. Has anyone had the same experience or is it my operator error?

As of Monday morning I was able to see all my accounts and function in my bill pay section with no problem?