Citizens First Bank

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  #1  
Old 06-10-2021, 06:24 PM
sam&rog sam&rog is offline
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Default Citizens First Bank

Since the bank launched their new program, no account information on line was available. Has anyone had the same experience or is it my operator error?
  #2  
Old 06-10-2021, 06:35 PM
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asianthree asianthree is offline
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Depends, some had zero issues, some had a glitch, and then there were accounts that still can’t access as of today. Citizens does not do upgrades well.
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  #3  
Old 06-10-2021, 06:40 PM
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Velvet Velvet is offline
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I can only see my balance. I’m sure they’re going to work it out soon though.
  #4  
Old 06-10-2021, 07:08 PM
Robbie0723 Robbie0723 is offline
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Unbelievable...

The most backward bank I've ever been associated with...
  #5  
Old 06-10-2021, 07:41 PM
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Mleeja Mleeja is offline
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I have not had any problems accessing my account. I had a question about an automated payment which was made as a check rather than an electronic transfer. I was given a reasonable explanation and moved on.

In my previous life I have been through many major system upgrades. Not all things go correctly. If you have a question or concern, call the bank. Don’t p@#$ and moan here. It will be fixed.
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  #6  
Old 06-10-2021, 07:43 PM
wereback wereback is offline
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Default citizens bank

Just checked my account all working fine. Have been using for over 20 years and never any problems.
  #7  
Old 06-10-2021, 08:03 PM
Bill14564 Bill14564 is offline
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I wouldn't be sure it was operator error, problems to occur during upgrades, but I haven't seen any problems with my online information.
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  #8  
Old 06-11-2021, 05:01 AM
Villag Villag is offline
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Quote:
Originally Posted by sam&rog View Post
Since the bank launched their new program, no account information on line was available. Has anyone had the same experience or is it my operator error?
I have two accounts. I can see my balance information on one account, but not the other. I’m sure it’ll be fixed soon. One account displays balance information for both accounts and I can see both balances. However, I cannot see that same balance information on the second account.
  #9  
Old 06-11-2021, 05:12 AM
psgolf@comcast.net psgolf@comcast.net is offline
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Haven't had access to.my accounts information for a week now. And they don't bother sending updates on the problem. Called a got no satisfaction. Terrible!!!
  #10  
Old 06-11-2021, 05:22 AM
DrBrutyle109 DrBrutyle109 is offline
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Quote:
Originally Posted by sam&rog View Post
Since the bank launched their new program, no account information on line was available. Has anyone had the same experience or is it my operator error?
Trust me. It’s nothing your doing......heard the bank went through a system conversion. Trust me....it ain’t you.
  #11  
Old 06-11-2021, 05:24 AM
DrBrutyle109 DrBrutyle109 is offline
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Default How true

Quote:
Originally Posted by asianthree View Post
Depends, some had zero issues, some had a glitch, and then there were accounts that still can’t access as of today. Citizens does not do upgrades well.
Never a truer statement has been made. Best bank to pat themselves on the back
  #12  
Old 06-11-2021, 05:38 AM
Rr23070 Rr23070 is offline
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Change banks.
  #13  
Old 06-11-2021, 05:45 AM
FenneyGuy FenneyGuy is offline
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No problems with accessing my accounts.
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  #14  
Old 06-11-2021, 05:46 AM
donfey donfey is offline
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It's working for me but the first time, after it said "account data unavailable - try again later," or something like that, I clicked on "MY ACCOUNTS" to see data. Been fine since.
  #15  
Old 06-11-2021, 06:07 AM
Leadbone1 Leadbone1 is offline
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Quote:
Originally Posted by sam&rog View Post
Since the bank launched their new program, no account information on line was available. Has anyone had the same experience or is it my operator error?
As of Monday morning I was able to see all my accounts and function in my bill pay section with no problem?
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