[l2ridehd]

I did try the online web activation. But it took me to a page to order more equipment. I did not want to order equipment as I already had it. So I call the activation number. But they can't do anything without the phone number on the account. When I give them that number they route me to a center in Virginia. When I tell them I am in Florida, they have to transfer me. And I have NEVER had a successful comcast transfer. You go to an open portal somewhere in East Bejesus India and are never heard from again.

So call back again and this time I got them. I say I have no phone. Then you get the routine about "what number are you calling from" and can we add it to your account. No, you can't. Then they get really befuddled and want to transfer you again at which I refuse to let happen.

I feel like I am caught up in the "who is on first" Abbot and Costello routine.

[pooh]

Originally Posted by l2ridehd

I did try the online web activation. But it took me to a page to order more equipment. I did not want to order equipment as I already had it. So I call the activation number. But they can't do anything without the phone number on the account. When I give them that number they route me to a center in Virginia. When I tell them I am in Florida, they have to transfer me. And I have NEVER had a successful comcast transfer. You go to an open portal somewhere in East Bejesus India and are never heard from again.

So call back again and this time I got them. I say I have no phone. Then you get the routine about "what number are you calling from" and can we add it to your account. No, you can't. Then they get really befuddled and want to transfer you again at which I refuse to let happen.

I feel like I am caught up in the "who is on first" Abbot and Costello routine.

LOL....oh, I'm sorry, but your story is a bit like the Abbot and Costello routine....

[Biker Dog]

Originally Posted by l2ridehd

I did try the online web activation. But it took me to a page to order more equipment. I did not want to order equipment as I already had it. So I call the activation number. But they can't do anything without the phone number on the account. When I give them that number they route me to a center in Virginia. When I tell them I am in Florida, they have to transfer me. And I have NEVER had a successful comcast transfer. You go to an open portal somewhere in East Bejesus India and are never heard from again.

So call back again and this time I got them. I say I have no phone. Then you get the routine about "what number are you calling from" and can we add it to your account. No, you can't. Then they get really befuddled and want to transfer you again at which I refuse to let happen.

I feel like I am caught up in the "who is on first" Abbot and Costello routine.

I had the same problem. They need people that speak english and understand english.

[graciegirl]

My dear friend who just closed has asked us for the Comcast phone number to set up her account and I can't find it.

Please someone????

[Biker Dog]

Originally Posted by graciegirl

my dear friend who just closed has asked us for the comcast phone number to set up her account and i can't find it.

Please someone????

352-787-7875.