[ColdNoMore]

Currently happening for 2,500+ subscribers.

Original estimate for resuming service WAS 12:30ish...now they've added an hour.

[ColdNoMore]

From the time it took to write the OP, to right now...estimated time has decreased.

A service outage has been reported in your area. We're working hard to get your service up and running.

The issue will be resolved on 06/18/2019 12:18 PM (Eastern).

Thank you for your patience.

One can't help but wonder...how they can be that precise?

[Chi-Town]

Turning wifi off on your phone lets you use the internet on it at your 4G speed.

Sent from my SM-N960U using Tapatalk

[ColdNoMore]

Originally Posted by Chi-Town

Turning wifi off on your phone lets you use the internet on it at your 4G speed.

Yep, "mobile hotspot" has been activated on my cell phone...and my desktop is now connected.

[Dan9871]

Originally Posted by ColdNoMore

From the time it took to write the OP, to right now...estimated time has decreased.



One can't help but wonder...how they can be that precise?

My account page gets it down to the second:

"A service outage for Internet and Phone has been reported in your area. We expect this to be resolved by 6/18/2019 at 12:18:25 PM."

[kansasr]

That works if you live in an area in The VIllages that has decent cell coverage! We have to rely on WiFi to get any cell connection.

[ColdNoMore]

Originally Posted by Dan9871

My account page gets it down to the second:

"A service outage for Internet and Phone has been reported in your area. We expect this to be resolved by 6/18/2019 at 12:18:25 PM."

That's a pretty darned accurate estimate!

But oops, as of right now now it says...

Estimated time of resolution:

6/18/2019, 3:43 pm EDT

And mine shows it's for internet, phone AND voice.

[Dan9871]

Wow! Mine doesn't even have an estimate anymore, just that they will try hard to get it fixed!

"A service outage for Internet and Phone has been reported in your area. We're working to fully restore service as soon as possible."

[kansasr]

This must be fairly widespread....we're out in Pennecamp and a friend is out in Osceola Hills....

[ColdNoMore]

Originally Posted by Dan9871

Wow! Mine doesn't even have an estimate anymore, just that they will try hard to get it fixed!

"A service outage for Internet and Phone has been reported in your area. We're working to fully restore service as soon as possible."

My estimate now shows a nice generic...5:00PM (Eastern).


At last they gave up the pretense...of projecting some type of precise accuracy.

[EdFNJ]

Now it says 5pm.


Sent from my iPhone using Tapatalk

[ColdNoMore]

They're getting cocky again...and going down to the minute.

Estimated time of resolution:

6/18/2019, 5:48 pm EDT

[JoMar]

Got to love Spectrum

[pooh]

Outage is due to a utility repair crew breaking a fiber optic line. Not sure what utility.

[EviesGP]

Yeah, in my previous line of work, we called them cable finders. Others called them backhoes.