Comcast Outage

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  #11  
Old 06-18-2019, 11:57 AM
EdFNJ EdFNJ is offline
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Now it says 5pm.


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  #12  
Old 06-18-2019, 01:32 PM
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They're getting cocky again...and going down to the minute.

Estimated time of resolution:

6/18/2019, 5:48 pm EDT
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  #13  
Old 06-18-2019, 01:39 PM
JoMar JoMar is offline
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Got to love Spectrum
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Berks County Pennsylvania
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  #14  
Old 06-18-2019, 02:12 PM
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Outage is due to a utility repair crew breaking a fiber optic line. Not sure what utility.
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  #15  
Old 06-18-2019, 02:57 PM
EviesGP EviesGP is offline
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Yeah, in my previous line of work, we called them cable finders. Others called them backhoes.
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  #16  
Old 06-18-2019, 03:58 PM
mtdjed mtdjed is offline
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Rest assured Comcast will adjust your bill to reflect the lack of contracted service provided. That is the broadcast TV fee and Sports broadcast fee will increase to cover their expense in getting this fixed. Maybe another dollar / month for the HD adapters that were originally provided free.

Oh my, what a bitter response to our beloved provider.
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  #17  
Old 06-18-2019, 05:03 PM
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Estimated time of resolution:

6/18/2019, 9:25 pm EDT


I guess I should be happy...it's still showing sometime today.
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  #18  
Old 06-18-2019, 05:49 PM
bagboy bagboy is offline
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Quote:
Originally Posted by mtdjed View Post
Rest assured Comcast will adjust your bill to reflect the lack of contracted service provided. That is the broadcast TV fee and Sports broadcast fee will increase to cover their expense in getting this fixed. Maybe another dollar / month for the HD adapters that were originally provided free.

Oh my, what a bitter response to our beloved provider.
Well, less than 2 weeks ago an Xfinity crew came into several yards including ours, dug holes in order to lay new cable for upgraded service. They cut our cable to the house, didn't say a word, wound it up tightly and tossed it behind the utility box.
We were without service for part of 3 days. On the phone they said they would credit our acct. $80, with we thought high. They credited $20, which was less than they said, but ok by us. Now another crew digging has done more damage. Probably a Comcast crew, but who knows.
We haven't been very pleased with Xfinity recently.
BTW, still out at 6:50 pm.
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  #19  
Old 06-18-2019, 05:52 PM
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No wonder no one seems to have cable on my street. I see dishes everywhere.
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  #20  
Old 06-18-2019, 06:03 PM
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Quote:
Originally Posted by Velvet View Post
No wonder no one seems to have cable on my street. I see dishes everywhere.
Actually, I can't recall having many problems/issues with Comcast/Xfinity in this area...for the last 7 years.

Especially compared to SECO of late.

And not having internet or television, is a whole lot better...than not having power or A/C.

This is simply a minor inconvenience...with an easy work-around.

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