I have had Comcast/Xfinity for years in multiple states. I will spend NO TIME defending there customer support for billing/trouble shooting, but for us it is VERY VERY unusual to lose service. I cannot remember the last time prior to this month...

That said, I have had two outages this November. One for X1 only in early November and the brief one this AM for all television. My Internet remained up at all times during these outages.

If outages become the norm as this month, I could see myself agreeing with your position, but for now, I will simply wait and see...

aj.... we also had a couple of long outages this past summer while you were up north. Very unusual for comcast. In our first 7 years here we had fewer outages than we have experienced in the past 6 months.

Like you, if this becomes the norm, other options will be considered.

Yep, back on in BonnyBrook. Was glad to still have internet while it was out.
Didn't bother me. I have rarely not have service from Comcast and the couple times we did, it wasn't for long. We have had them 14 1/2 years.

Comcast has been very very good to me:wave:

We have triple play with Comcast.
This morning we lost TV for less than an hour, but never lost phone or internet.