Talk of The Villages Florida - Daily Sun Delivery

Talk of The Villages Florida (https://www.talkofthevillages.com/forums/)

- The Villages, Florida, General Discussion (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/)

- - Daily Sun Delivery (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/daily-sun-delivery-305676/)

Never had a problem with DS.

If this continues, the Villages Sun could deliver the paper in a snack-size ziptop baggie. Simply delete all the 1/2 & full page ads -esp the car dealers & real estate ones, then print actual "news" in one small section, and fold to fit the baggie.

Quote:

Originally Posted by 2BNTV (Post 1752612)

First of all, let me say a couple of weeks ago, the DS was not delivered. So I called and the CSR informed me I would have my paper shortly. Two hours later, I called again and the CSR was huffy and said I was number 247 slated for delivery, What happened to right away?

Today's paper was delivered as a wet rag, totally soaked and unreadable. So I called again! I was put into the queue. "All of our operators are busy with other callers and will be answered in the order it was received".

After 15 minutes, I got thru and asked for circulation. Click, I was disconnected. I guess I went to the back of the line. LOL

I called again and after another 15 minutes, I asked for circulation. Click, I was disconnected again. This time, not as funny.

I realized there was a problem when I didn't get through right away. I realized they were being inundated with calls but being disconnected twice!!! Geeeeeeezzzzzeeeeee!

I had finished breakfast and decided I would go for my walk. A half hour into my walk, I called again and was put on hold for several minutes. When I got to circulation, I was informed there would be no more deliveries today. CSR then gave me credit for today's paper.

I'm not one to give in easily so I walked to the mailbox to buy a paper and it was empty.

I realize it rained very hard this morning but it seems their present method of covering the paper leaves a lot to be desire. I had received several copies that were wet with very little rain. I would gladly paid a little more to seal the paper properly.

Nothing and no one in life is perfect but it seems to leaves a little bit to be desired. IMHO

BTW - My rant doesn't make me feel any better but I was wondering how people had this problem this morning?

heads up...you really didn't need to say that you're not one to give up easily
...that was pretty obvious

DS is short handed...the delivery people work all night long and are asleep by 7am...most likely after doing some OT filling in for others now....the rain came down in buckets

ya might wanna think about cutting them just a little slack

interesting that the lack of a newspaper being delivered to your home as usual utterly consumed your whole morning....glad I never had to share a fox hole with you

Quote:

Originally Posted by Medtrans (Post 1752644)

Nope, you’re not the only one. Ours was soaked and not readable. We didn’t call although we should have.

ours was wet too....rain happens in FL (another reason we don't have a dog that needs to be walked 1st thing)

my wife just used the hair dryer on it and it was fine...might want to give that a try next time

Quote:

Originally Posted by 2BNTV (Post 1752655)

I think a bag that is sealed would be preferable. IMHO

I woke this morning at 5 AM and it was coming down in buckets. Thunder and lightning galore!!! Lets just I had other things on my mind than to run out and salvage a 17 cent newspaper. LOL

think about it....you're BS over a 17 cent item and you can't let it go

Because I'm only at The Villages a few weeks periodically throughout the year I did not want to subscribe.where can I get the newspaper while there without having to order and cancel every time I'm there.nancy

Quote:

Originally Posted by Nancymacy (Post 1753103)

Vending machine at postal stations. :)

Quote:

Originally Posted by ankeny (Post 1753028)

My paper was also soaked on Friday, there has been so little in the paper since the convid-19 shut down I figured I really didn’t miss much. I do want to mention that my delivery of the paper over the last eight years has been terrific.

As a post mentioned, the cost is about 17 cents a day. For the price, it’s a _________ Enjoyed lately the Q&A regarding the Coronavirus. I was a “paper boy” many moons ago. Good memories about how nice most folks were to me in those days.

No problem and in 20 years I’m 5 different homes in the villages , I’ve maybe had 3 or 4 wet papers and the few times it’s been missing a very quick call and they have been out with replacement, sorry for your problem but it does seem out of character for the daily sun

I guess I'm lucky, in 9 years we've only had the paper missed once and I went to the mail box and bought one because I didn't want to wait for a new delivery. Yesterday when I heard the thunder at 4:15am I woke up and looked and the paper was in the driveway, so I went out and got it. They are always doubled bagged, and never have a problem with them being wet.

Quote:

Originally Posted by Donb0975 (Post 1753011)

It is truly rare that our paper is wet and even more so not delivered. Yesterday double bagged and dry. Considering all that is happening in the country and world to be overly concerned about a wet or un-delivered paper is ——————— ( you fill in the blanks).

If I fill in the blanks my mother will wash my mouth out with soap.

Personally, if someone does not provide the service I was promised, I simply cancel the service. It's a no brainer..
Isn't it nice that when everyone else is complaining about the lack of toilet paper in the stores, your only complaint is the quality of your newspaper delivery service? Life is great, isn't it?

Sounds like it is an issue with the delivery person. I’ve been here 5 1/2 years and have had the paper not delivered once. Double bagged if there’s even a hint of rain, and carefully thrown to opposite side of driveway if delivered when irrigation system is on. The few times I have called customer service to let them know I will be away for a short period of time they couldn’t be nicer - or more efficient. Never missed correct day to stop and start. The paper is full of stuff I’m not in the market for (today) but given the price and customer service, I will never stop supporting it or our delivery person. The DS office isn’t immune to the changes brought on by this pandemic and perhaps they should be given a little slack!

I had wet paper delivery twice this week. Called office. Once no one ever answered and once they said they’d give me a credit for one day. Couldn’t do anything about the previous day.

Not really much being reported. I may cancel if this keeps up.

Quote:

Originally Posted by 2BNTV (Post 1752612)

When we didn’t get a paper I always called them & told them to extend my subscription & they would honor it, & yes it got extended because I always knew when my subscription up, 6 months or 1 yr. Now where we live hardly nobody get paper because to get a 1 yr. subscription 7 days a week it cost $515. for 5 days it cost $300.+ a yr. Also where we live there’s 3 million + people. That’s ridiculous! I feel for you, you pay to get a paper & you expect to get it just like everyone else! So cancel the paper or bite the bit.