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First, you as the homeowner are responsible to cancel any services performed at your home. Contractors are not mind readers. Someone said that they post a sign in the yard when the service is performed - not when it is termite service. Third, contractors should not be expected to check sales transactions as someone stated. I cannot believe that people bad mouth a company when the homeowner is responsible to cancel the services.
You own a home and the responsibility is yours. |
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After 3 years we had to discontinue Dean's Services due to what we considered poor quality service. It sounds as though Dean's has other issues going on in they way they do business as well. They have great sales people, but need to work on other aspects of their service if they want to keep their current customers.
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Deans
I had lawn service with Deans for about 2 years. I decided to cancel it. I sent them a email to cancel the service. When they showed up again I told the Tec I had cancelled it he said that is not showing up as cancelled. I called them and was told I had to call them and not by email. If you want to cancel anything make you call them.
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It’s on you to tell your lawn guy, pest service, pool service, etc., when you move otherwise you will continue to get billed. Understand this was an annual service, but I would have been sure to contact them and tell the new owner they can continue with them or not by giving the vendor a call.
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Cancel all services when moving. Not hard to do.
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Why would Deans do that? They are in the business of pest control, not real estate.
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