Defective Shingles

Defective Shingles

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Defective Shingles
  #1  
Old 05-12-2019, 01:14 PM
sparky4840 sparky4840 is offline
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Default Defective Shingles

After replacing some shingles from the last heavy wind storm, I asked the roofer to walk the entire roof and do an inspection. He comes to me and says the shingles are not sealing properly and I should contact CertainTeed and file a claim which I have done. The home is 3 years old and I never heard of this type of failure. My question is if anyone else has experienced this failure and what was the final outcome? The roofer (to be named later if needed) was no help at all and would not put it in writing for me to present to CertainTeed.
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  #2  
Old 05-12-2019, 02:03 PM
Dan9871 Dan9871 is offline
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This has happened in the Villages before. Make sure you call home warranty... they may help you out (and maybe not). Was the roofer who did the checking the one who did the original install?
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  #3  
Old 05-12-2019, 02:24 PM
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Packer Fan Packer Fan is offline
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Quote:
Originally Posted by sparky4840 View Post
After replacing some shingles from the last heavy wind storm, I asked the roofer to walk the entire roof and do an inspection. He comes to me and says the shingles are not sealing properly and I should contact CertainTeed and file a claim which I have done. The home is 3 years old and I never heard of this type of failure. My question is if anyone else has experienced this failure and what was the final outcome? The roofer (to be named later if needed) was no help at all and would not put it in writing for me to present to CertainTeed.
It happened to me on my house in Hillsborough. I filed the claim, it was of course denied. Got home warranty department involved and about 2 months later, Certainteed paid to have the whole roof hand sealed (with tar). The people in the Warranty department were incredibly helpful. This is the exact same problem I had.

BTW- the home warranty people don't seem to catch this - I have told everyone to get up on their roof and check BEFORE their one year warranty is up.
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  #4  
Old 05-13-2019, 06:54 AM
sparky4840 sparky4840 is offline
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Yes. I did contact home warranty and they did help me get a direct contact at CertainTeed to set up an inspection by their people.
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  #5  
Old 05-13-2019, 11:17 AM
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DangeloInspections DangeloInspections is offline
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Great topic. We check every roof for this, and other shingle issues. The problem is, some defects do not always appear right away. Granule loss can sometimes show up, but other times do not always show up for a few years.

That being said, when you walk on over 600 roofs a year, you usually can always find or even "feel" on your feet a roof that is an anomaly.

The problem with checking for shingles sealing is that that it is difficult to check HOW sealed they are. Typically, if a shingle is sealed we cannot lift them up with our fingers....they are well stuck to the shingle below, as designed. We do not take a pry bar and check the seal...that would "break" the seal and be invasive.

You can also have times where the shingles have sealed, but a major windstorm can "break the seal".

In short, we check multiple shingles for a good seal on every side of the roof. 99% of the time, they are found well sealed.

Hope this helps!

Frank
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