[tophcfa]

I just arrived at our Villages home last night and was highly anticipating a relaxing swim in our pool, which is maintained by T&D pool services. The first thing I noticed when I went into our birdcage was that the pool water was cloudy and has a greenish color to it, WTF? I did not want to get into that water! I called T&D this morning and they told me all the rain we have been having adds so much new untreated water to the pool that the chemicals can't keep up and is causing algae issues throughout the Villages. Really?

This morning I also went to an Estate sale since it was just down the road from us. There was a pool at that house that had crystal clear water! I also checked with a neighbor who has a pool and her water is perfect! I am guessing they both have had the same amount of rain as at our home. Do any other pool owners have this problem or is T&D feeding me an excuse for not properly doing their job? We pay T&D a lot of money to take care of our pool, which they also built. Is it not reasonable to expect the water to be clean and swimable when we arrive at our home?

[villagetinker]

We use T&D also (for a hot tub), call them back, tell them you want service TODAY, and followup if necessary to clean the water. There is no additional cost for additional service. I have had to do this 3 or 4 times when our hot tub water got cloudy. They should send out a supervisor to determine exactly what is wrong and make corrections. One of the items that may explain the difference is if the other pools were not the same chemistry as yours, salt versus chlorine, we actually use bromine in the hot tub now.
Hope this helps.
NOTE: I have always had very good luck when I needed an additional service call.

[JSR22]

The water in my chlorine pool is clear but there are acouple of places of geen on the walls at the bottom of the pool.

[seoulbrooks]

Tell them to come service your pool correctly. Your chlorine level is to low. There are many beautiful, clear pools around that are not turning green because of the rain. Your pump is not turning over enough water (run time) or they are not treating with enough chlorine. I agree with above, tell them to get out and do a proper service. Might want to increase chlorine to higher side with long hot days and increased rain fall.

[starflyte1]

My pool was green a couple of weeks ago. T&D services it. After they serviced it, it has been crystal clear. Do you live on a golf course? Several years ago my pool turned green. Then they said part of the problem is that chemicals used on the golf course blow into the pool. A few days before this last green, they were going over and over the golf course, making dust. Then the hot weather. And, I now leave the pump on 10 hours a day. Some times chemicals need to be adjusted due to the golf course.

[John_W]

I owned two different homes with pools in Pensacola and we didn't even have bird cages. Never had any problem and maintained them myself. Get a barrel of raw chlorine and throw in a couple of cups into the water and shock the pool. You should do that every spring anyway. Get an automated chlorinater if there isn't one already installed on your filter. It will looks something like this.



Then buy a bucket of chlorine tablets and keep it filled. Buy a test kit, you probably got one with the pool. Backwash your pool filter once a week. Check the skimmer baskets everyday. You can buy a Kreepy Krawler if need for the walls and bottom. Cancel your service with T&D and save money.

[Chatbrat]

Chhlorine is out of specs--when we lived in NC, we had an indoor lap pool, it was my job to be chemist in chief--temp has a lot to do with "green"-after we left NC---no more pools-she uses the sports pools here--thank God

Also-today there are remote apps, with probes that will tell you how to treat your pool--it ain't rocket science-

[karostay]

cats away mice will play ...and not do their job...still bill you

[JSR22]

Originally Posted by karostay

cats away mice will play ...and not do their job...still bill you

T&D is 100% reliable. They leave a filled out form every week detailing their service. We have been and the multiple forms are there when we return. Their pool people do a great job.

[jimmemac]

All the above is true, might want to have them check your nitrate level, if it is too high you will have to replace the water, no amount of chlorine will help. Nitrates come from all the fertiizers used around you.

[OrangeBlossomBaby]

If you have fresh (not salt) water, then you need to shock the pool. Shock is an actual thing, it's a liquid you buy by the gallon in the pool supply store. If your pool is less than 15x15 square and 4 feet deep, then just add one gallon. If it's larger, add another gallon a few hours after you added the first. Turn the water pump on. Let it stay on for at least 24 hours, non-stop. Don't go into the pool for at least 6 hours after applying the last of however much shock you poured in. It's pretty potent stuff and will bleach your swimsuit. For salt water I have no idea, never had a salt water pool.

That'll clear it up. It's caused primarily by temperature. It's algae. Nothing to get alarmed about or blame the pool company for; they can't control the weather. They can fix it for you too, but the above directions is the quick fix to clear it up temporarily. Once it's cleared up it'll still need all the chemical levels checked and adjusted. Might need a little calcium too but let the pool professionals take care of that part for you if you're not comfortable running the tests yourself.

[Garywt]

Sounds to me like they are failing to show up or failing to increase the chemicals with the rain situation.

[JSR22]

Originally Posted by Garywt

Sounds to me like they are failing to show up or failing to increase the chemicals with the rain situation.

They always show up never ever miss their schedule. The sudden high heat is causing our pools to have problems. T&D will fix the problem.

[jcvdd1]

Green cloudy water is death for a pool...

Time to dump and replace both the pool water and the pool service... Good Luck

[graciegirl]

Originally Posted by JSR22

T&D is 100% reliable. They leave a filled out form every week detailing their service. We have been and the multiple forms are there when we return. Their pool people do a great job.

I agree. Our pool was cloudy after a huge storm this week. Some people get more rain than others. Ours had the most rain I have ever seen it get and the water level went up several inches. But no green water. But we run the pump several hours every day and have it serviced weekly by T and D. We also turned OFF the solar heater. Algae grows in warm, calm water that is not filtered.