A endless debate-what is fair? Competition controls what you can charge.
If, you were the only one with xxxx and everyone wanted xxxx you would raise your price.

Value is also debatable.

Amusing to me. Remember the first oil embargo and the price shock. I recall at a gas station a sign I too would be much cheaper if I didn't have any gas.

When we bought our cart they told us that people that bought their carts from The Villages had priority and could make appointments for service and receive a loaner cart. People who didn't purchase their carts from them could get service on a first come first served basis based on the day's availability.

Basically if you showed up prior to opening and waited, you might get your cart in for service. Then again, you might not.

Key word is Fair

It's not a requirement that someone buys upgraded seats. If someone wants to upgrade and is willing to pay the price that The Villages is offering, how can it not be fair?

No charge...just go inside and find a comfortable seat that fits you. Now I know that is not the answer you are trying to provoke but, in fairness, I didn't get charged for the Jeep Wrangler I test drove at Bill Bryans, the Nike tennis shoes I tried on at the mall in Orlando, or the lounge chair at Babettes. Enjoy the savings or spend the extra money, dont matter to me as I am just trying to pass on a little information to those who enjoy a good deal.

Go for it. Mine came with upgrade seats but not hibacks

All of the El Tigre seats are adjustable, according to their web site.

Nope.

With a single bench seat, each back might be adjustable for reclining.

With individual bucket seats for driver and passenger, each has separate recline for your back, and each seat can slide forward or back separately.

Sorry, I don't know the model name.

That's one advantage we all have access to - try before we buy, then shop for convenience and price. I'm quite happy with The Villages Golf Cart shop in Brownwood. We get free carts to use when we are visiting north of 44 until Water Lily bridge is completed. And we had free use of a cart while we waited for the custom model we ordered originally.

We are about to order a 2nd cart, so will be shopping again, this one with similar seats, but sliding doors for my wife. She might find a few other options, too. We also plan to get it with the folding rear seats, and have been researching the different ways to get that rear seat.

As a retailer for over 40 years, I can tell you the store has to make a profit or they can’t afford to pay their rent. It’s unfair to use them as a showroom, dressing room, etc, then order online from a site that has none of those options. We are slowly losing the stores we love to visit.
Just my humble opinion.