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There should be holes on the outside of the tracks to allow for drainage. Could be the hole(s) are blocked. If that is the case, it should be an easy fix.
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If the track is filling up with water tells me the outside drain holes are plugged.
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If the track drain holes were plugged, I would think that the contractor would have checked that if he was out several times?
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Who is the contractor ?
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Leaks
We had a similar problem, but once we had a porcelain tile floor installed, no more leaks. That blocked off any water from entering, and floor is completely in tact.
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Agree with those who said the problem is drainage. Water is collecting in your track faster than it empties. This is either from blocked holes in the track, water flowing outside toward your home creating an external ponding that is higher than your drain holes, or possibly your roof alignment is dumping a huge amount of water down the outside of the window overwhelming the ability to empty.
Is it possible the cement ledge on which your sliders sit is slanted inward? Seems unlikely but worth checking. |
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Grade problem
Your house was built with the floors of the house above grade. Your lanai was built as an outdoor space and the floor is not above grade, but on grade. To expect the slider rails to keep out the flood of a heavy rain is asking a lot. You should have raised the floor. If not, I don't see you have a case.
Our lanai and bird cage floor was concrete tiles. Naturally, the rain runs through the spaces between tiles and comes into the lanai with heavy rains. The grade is away from the house so that keeps all but the heaviest rains out. |
Do you have gutters in the back?
Maybe adding gutters to move the water away from that part of the house would help... |
Lanai leak
We had the same issue, there is the main hardware attached to the house, then the secondary track (the windows sliders). The problem we had on both houses, was the caulking between the 2 pieces was not done properly. Only noticed when it rained hard. Both times they came out and recaulked between the 2 channels. This fixed the issues. The water will follow the track and leak at the point with no caulk.
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French well
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