Originally Posted by Bill14564 (Post 1922714)

Went to one of the grocery stores here in the Villages today. The lines were pretty busy and I had only a few things so went to the self checkout line. So far, so good.

Woman in front of me called out, "I need some assistance over here."

Asked her if she realized she was in the self checkout line since she had not attempted to scan any items yet. It is fairly obvious by the lack of cashiers, but you never know.

"Yes, I know, but they will do it for you if you tell them to."

One of the workers came over and asked her what problem she was having.

"I need you to check this stuff out for me."

Employee just looked at her then looked at me. I shrugged my shoulders or rolled my eyes and made some comment about being entitled. The employee proceeded to scan and bag the groceries.

Is this a thing around here??? If the lines for the cashiers are all full is it normal to go to the self checkout and demand someone scan your items for you?

Originally Posted by Laker14 (Post 1922927)

I was in a long check-out line at Publix, with more than the maximum number of items in my cart for the Express line. The Express line was empty, so the cashier invited me to use her line to expedite matters. Of course, as soon as I unloaded my groceries on the belt, someone with a handful of items came along and gave me a remark about not being able to count. At least I didn't have a handful of unusable coupons, but I kinda sorta wished I did.

Originally Posted by Bill14564 (Post 1922714)

Went to one of the grocery stores here in the Villages today. The lines were pretty busy and I had only a few things so went to the self checkout line. So far, so good.

Woman in front of me called out, "I need some assistance over here."

Asked her if she realized she was in the self checkout line since she had not attempted to scan any items yet. It is fairly obvious by the lack of cashiers, but you never know.

"Yes, I know, but they will do it for you if you tell them to."

One of the workers came over and asked her what problem she was having.

"I need you to check this stuff out for me."

Employee just looked at her then looked at me. I shrugged my shoulders or rolled my eyes and made some comment about being entitled. The employee proceeded to scan and bag the groceries.

Is this a thing around here??? If the lines for the cashiers are all full is it normal to go to the self checkout and demand someone scan your items for you?

Originally Posted by Pairadocs (Post 1922756)

If by "normal" you mean common, no, I've not seen it as a common happening. I have seen people with various physical limitations have a lot of problems with the self checkouts, but most places have an employee or more stationed at them anyway. But as time passes I have noticed everywhere there is simply a growing tendency to "demand" .... seems pretty widespread.

As an aside; I am a personal friend of a long time cashier at a local grocery. He would never exaggerate a story. About 8 months ago a woman had some words with him when he informed her that the "sale" did not apply to an item. (He was quite right, there was a big sign that stated "any size or flavor EXCEPT, and named the one exception). She was very angry of course, she, like many of us at times, did not take the time to read the ENTIRE sign. But the puzzling part was.....she did not argue the restriction, she made what he claimed was the oddest remark he had heard in the 8 years now he's worked there..... she said, " I live in Bridgeport".... there had been NO discussion of where she lived and he had no idea what that meant. Luckily he is good with people and quick thinking.... "Oh really, oh my gosh that's where we live, what street are you on". He said she got VERY unset and did not answer. By this time the manager arrived, told our friend to go ahead and check her out (proving making a public spectacle does pay (reinforcement of bad behavior guarantees more of the same ! He and his wife are still chuckling over the "Bridgeport remark", so funny, the Villages tells everyone there are no villages "better or worse" than any other..... we still all chuckle over that experience....

Originally Posted by Bill14564 (Post 1922714)

Went to one of the grocery stores here in the Villages today. The lines were pretty busy and I had only a few things so went to the self checkout line. So far, so good.

Woman in front of me called out, "I need some assistance over here."

Asked her if she realized she was in the self checkout line since she had not attempted to scan any items yet. It is fairly obvious by the lack of cashiers, but you never know.

"Yes, I know, but they will do it for you if you tell them to."

One of the workers came over and asked her what problem she was having.

"I need you to check this stuff out for me."

Employee just looked at her then looked at me. I shrugged my shoulders or rolled my eyes and made some comment about being entitled. The employee proceeded to scan and bag the groceries.

Is this a thing around here??? If the lines for the cashiers are all full is it normal to go to the self checkout and demand someone scan your items for you?

Originally Posted by greendrake (Post 1922963)

Aren’t we retired?

Originally Posted by Bill14564 (Post 1922714)

Went to one of the grocery stores here in the Villages today. The lines were pretty busy and I had only a few things so went to the self checkout line. So far, so good.

Woman in front of me called out, "I need some assistance over here."

Asked her if she realized she was in the self checkout line since she had not attempted to scan any items yet. It is fairly obvious by the lack of cashiers, but you never know.

"Yes, I know, but they will do it for you if you tell them to."

One of the workers came over and asked her what problem she was having.

"I need you to check this stuff out for me."

Employee just looked at her then looked at me. I shrugged my shoulders or rolled my eyes and made some comment about being entitled. The employee proceeded to scan and bag the groceries.

Is this a thing around here??? If the lines for the cashiers are all full is it normal to go to the self checkout and demand someone scan your items for you?