Not recommending Key Scales
 

Not warranty work but my experience:
I had a severe oil leak and Key Scales wouldn't get me in for 3 weeks to check it out. Took the car to Sumter Tire same day and they found the drain plug was loose. The previous oil change was about 500 miles before that at Key Scales. Key obviously wouldn't accept blame but paid for the Sumter Tire service cost after I called and explained what was found.

I use the Ford Dealer in Belleview for my F-250. They have always been fine, I've use them for various trucks for 20 years. The dealership has a nice waiting room, TV, and donuts <g>

I highly recommend Gary Yeoman's Ford - this used to be Villages Ford. They are a bit further to drive but I have received outstanding (and quick) service at the Quick Lane there as well as warranty work in the Ford shop. I recently had my air bag replaced and I needed another small part (which I had previously ordered and paid for) put on my car, and the technician put it on and they did not charge me anything to do it. I have an Edge I have been driving for 12 years! Best car ever, and always serviced at Ford dealers everywhere I've lived. Try Yeoman's - you will not be disappointed. (btw - Key Scales doesn't have a Quick Lane)

I see all Ford dealers are good, by reading the comments! This is what you get when anybody ask to get anything done. I say go to who you want & if you don’t like them don’t go back there again. No matter if someone doesn’t like someone, someone else thinks they’re the best. I personally I think you have a bunch of good choices here. Call the BBB & they will have a sheet with dealers that have bad reports. Good Luck!

I took an AC problem to Key Scales. They charged $150 for diagnostics. Kept my car for three weeks. They said they would have to tear out the dash for hundreds of dollars extra. I took my car out and took it to accuraso in Oxford. They fixed it for $150 (or so). I wrote to the owner of Key Scales and told them how terrible their service department. I recommended she fire the service manager and get someone competent in. I told her I was giving her invaluable feed back for the $150 diagnostic fee. She responded, "No. I am keeping your money.

Key Scales is the worst of the worst. Never take a car there for service. You do not have to take your Ford to a Ford dealer for any kind of service. If you feel you must go to a Ford Dealer, drive as far as you have to to avoid Key Scales. They are a bad dealer. They owner knows they are a bad company and refuses to fix the problem.

Ford dealer.
 

When I first moved to TV about 4 years ago I contacted Key Scales for recall work. All I got was a sales pitch for a new vehicle. It was constant. Went to Ocala Ford and was completely satisfied. Since then Ocala Ford bought out Village Ford which was great also. Since then Ocala and Village have changed ownership. The problem with Village Ford is long lead time.

Ford service
 

I disagree, Village Ford (now with a new name) just south of Belleview is excellent.

Ford Garage
 

Had a bad experience at Key Scales...will never go back and spoke to the general manager about my experience.....you should be able to take it to the Lincoln dealership or Villages Ford

Village ford is now Yeomans ford they are excellent. We bought two cars from Yeomans in Daytona beach glad they bought out village ford and ocala ford. Jay is wonderful in the service department. In fact all of the employees are great.

FORD is a four lettered word.

get rid of the Ford, and get a real car or SUV

Stay away from Tropical Ford in Orlando, yes I know that is somewhat of a hike. A few years ago I was in Orlando on vacation and "stupidly" asked them to check a tire noise I had. It turns out they replaced all the wheel bearings at the tune of $2,300. The problem ended up being just normal tire harmonics on a concrete freeway. That's when I vowed never to buy a Ford from anyone again.

Over the years I’ve brought two fords new. Never had problem with them . Brought 3 GM product new, all three had problems before warranty was out. Brought new dodge truck never had problem with it. Currently I have 10 year old Accord never had problem with it yet.

I used to own a Ford Contour. I sold it years ago but I dealt with Key Scales Ford and found them to be honest and reliable. Not sure of them today. I haven't been there in 10-15 years.

Totally agree with all you have said..
:coolsmiley::coolsmiley: