Freezer section of upright Refrigerator frozen up again

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Old 04-28-2021, 09:14 PM
LuckySevens LuckySevens is offline
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Default Freezer section of upright Refrigerator frozen up again

Freezer section of upright Refrigerator frozen up again. A couple of months ago, our top freezer section in our GE (model GTS18JBPDRWW) froze up and the temperature went way up in the entire unit. Fan in freezer was still working. (This refrigerator/freezer is located in the garage and has been working fine for 10 years) When this problem came up, I posted it and several of you gave suggestions. One person on Nextdoor suggested we remove the back panel inside freezer section and clean out the ice dam. (their fan needed replacing but our fan is working fine) We did what they suggested, using hair dryers and towels removed all the frost. Put it all back together and everything was working fine until yesterday. Then we noticed the temp gauge in ref. showed temp was going the same thing happened again. We repeated removing ice, etc. and put it back together. Today it is working fine.
It appears as if the defrost cycle isn't working. Has this happened to anyone out there, and did you repair it yourself or hire someone? Please share a name and number if you hired someone and were happy with this repair person. Would appreciate any and all suggestions. Thank you in advance.
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Old 04-28-2021, 10:00 PM
retiredguy123 retiredguy123 is offline
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My suggestion would be to buy a new refrigerator.
Old 04-29-2021, 06:08 AM
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Craig Vernon Craig Vernon is offline
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The coolant is low which is normally a sealed system. You either get it charged or replace fridge because it has a leak. Finding the leak and repairing it is highly unlikely. Good Luck.
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Old 04-29-2021, 06:24 AM
johnnascar johnnascar is offline
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could be the timer for the defrost coil. you could check the ohms in the coil to make sure it hasn't burnt out.{unlikely}
Old 04-29-2021, 08:17 AM
Two Bills Two Bills is offline
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I go with post #2.
Old 04-29-2021, 08:25 AM
Chellybean Chellybean is offline
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Originally Posted by Craig Vernon View Post
The coolant is low which is normally a sealed system. You either get it charged or replace fridge because it has a leak. Finding the leak and repairing it is highly unlikely. Good Luck.
OMG you don't have a clue, don't follow this advice OP!
Its either the defrost timer or the Klixon control
Old 04-29-2021, 04:48 PM
DAVES DAVES is online now
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My two cents worth. People trying to be helpful where you do not know if they know what they are talking about or are they looking at your refrigerator. I think you said the refrigerator has been running in your garages for 10 years. I assume it was not new when you put it into the garage a rough operating environment for any refrigerator. It is pumping heat into a hot and sometimes cold environment.
A newer refrigerator will likely be more efficient and save your cost in electricity. On an older refrigerator you may find parts you need are no longer made.

We used Bobs Appliance repair phone 352 897-1002. He was pleasant, kept appointment-on time and the cost was reasonable.

Aside, my sister has a GE refrigerator that came with her home. The motor has a date on it and it is 1936. Efficiency? Hey, if it that old and still running you do not ask or wonder.
Old 04-29-2021, 04:56 PM
C. C. Rider C. C. Rider is offline
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I've had the same problem with refrigerators before, and nearly always it was due to a stopped up defrost drain line.

What you need to do is unplug the refrigerator and TOTALLY get rid of ALL the ice on the cooling coils by applying hot/warm air. You can just open the door and blow a fan on it, or you can use a hair dryer to blow HOT air to speed up the process.

Here's the important part. You need to make sure that the water from the melted ice runs down through the defrost drain line to the evaporator pan underneath the refrigerator. If water doesn't run down that drain line, then the line is stopped up with something. It could be stopped up with ice or a particle of food that wasn't wrapped well when you put it in the freezer. Whatever it is, you MUST make sure that line is open and draining well.

Then, after you get all the ice out of the coils and you're sure the drain line is open, plug it in and it should be good to go once it cools down good. Note: Be careful removing ice from the coils. It's best to just MELT the ice. If you try to chip it out with a knife or ice pick, you may damage the thin copper tubing that the coils are made of.

Also, you will likely have to empty the evaporator pan several times during the manual defrosting that you will do. Once you get it defrosted and the drain line open and the unit is back in service, the water that runs into the pan will evaporate when the fan blows air across it. That's why it's called an "evaporator pan".

If you do a good, thorough job of this defrosting and making sure the drain line is open, and then the problem occurs again in a month or two, then the defrost timer may need replacing. You might also check for any loose wires that run to or from the defrost timer.

Last edited by C. C. Rider; 04-29-2021 at 05:03 PM.
Old 04-29-2021, 04:57 PM
vintageogauge vintageogauge is online now
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You might consider getting a Home Owners Warranty. We sed American Home Shield for many years before coming down here and they repaired everything. We had a fridge that did the same thing your's is doing, they tried to fix it twice to no avail and ended up paying for a new one. We used them many times for our furnaces, AC compressors, microwave, dishwasher, wall oven, and garbage disposal. The only problem we ever had with them was one winter it took them 3 days to get someone out to fix our furnace, they knew we had 3 furnaces so I understood sending the repairmen to others before ours. We don't have the coverage here and I really didn't think about it until now, our home is 4 years old so I think I'll give them a call.
Old 04-30-2021, 09:30 AM
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raynan raynan is offline
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Could be a defrost heater or defrost timer. Probably a YouTube video online showing how to fix it or call Jeff's Appliance. He's a former GE tech, Jeff Rapier.
Old 05-01-2021, 08:36 PM
Laker14 Laker14 is offline
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I can offer you no technical advice, but I just felt I needed to share that your picture looks exactly like the refrigerator I had in college always looked. Always.
Old 05-02-2021, 05:13 AM
elevatorman elevatorman is offline
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Default Ask a Pro

Try asking Use the model# in your question and they will tell you what part is the most likely. I have used them for my washing machine, dryer, and refrigerator. All their suggestions fixed the problem.
Old 05-02-2021, 05:29 AM
RICH1 RICH1 is offline
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Time to ORDER a new fridge.... it may take months and by then you will have figured out your drain is plugged, your defrost timer is shot and you were also low on coolant! Put it in your garage so you can offer me a cold beer for my suggestion
Old 05-02-2021, 10:27 AM
New Englander New Englander is offline
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It's not worth fixing. Find a used one on the classified here or nextdoor.
Is this a great country or what?
Old 05-03-2021, 09:47 AM
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Toymeister Toymeister is offline
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I have actually had this problem and repaired it. It is your defrost condensate check valve.

It gets gummed up, it won't drain and the the freezer jams up with frost. Simple fix/replacement.

This video explains it for one model, the principle remains the same for yours. Just remove and replace for less than 15.00. It certainly is worth fixing and it is unlikely it is low refrigerant or some other complex repair.
Fixing a Clogged Defrost Drain Check Valve in a Whirlpool-built Bottom-Mount Refrigerator - YouTube

If you found this helpful give me a thumbs up.

working, freezer, fine, section, fan

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