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-   The Villages, Florida, General Discussion (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/)
-   -   Hijacked at Jenkins, your experiences (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/hijacked-jenkins-your-experiences-344040/)

Law abiding citizen 01-10-2024 10:19 AM

Same here every time I had my 2013 Tuscon serviced the sales guy came out and asked me to go with him. Last time he came to get me in the waiting room, I told him if he was there to try and sell me a new car, he was wasting his time and mine. I, in front of everyone in that room, told him flat out that IF my Hyundai with 27,000 miles wasn't going to last me over 30,000 miles, why would I ever want another Hyundai ? He told me I didn't have to be so loud, and I told him this goes on every time i come to this place and I wanted everyone to hear what I had to say. I love the car, but HATE that dealership !!!!!

fdpaq0580 01-10-2024 10:21 AM

Quote:

Originally Posted by vintageogauge (Post 2289722)
I had an experience on Monday, wanted to trade a 2020 Buick AWD Enclave with 19.000 miles on it for a new car that had a sticker price of $51,500 which included $1,200 of dealer add ons. My Buick title was clear and their quote to me was $39,000.00 plus my car. Before going in I got an offer on my car from 3 of the online car buying companies and their offers for my car averaged $25,400.00 so they wanted $64,400, which included $2,730 sales tax, for a car with an inflated MSRP of $51,500. Do people really fall for these kind of prices? If so Barnum was right all along.

P T Barnum was a wise man.

biker1 01-10-2024 10:21 AM

At a minimum, wash and wax regularly. I use clay on my car about once a year. Consider a ceramic coating. Minimize time in direct sun.

Quote:

Originally Posted by JGibson (Post 2289686)
What is the best way to care for today's clear coat finishes?


fdpaq0580 01-10-2024 10:32 AM

Quote:

Originally Posted by Law abiding citizen (Post 2289728)
Same here every time I had my 2013 Tuscon serviced the sales guy came out and asked me to go with him. Last time he came to get me in the waiting room, I told him if he was there to try and sell me a new car, he was wasting his time and mine. I, in front of everyone in that room, told him flat out that IF my Hyundai with 27,000 miles wasn't going to last me over 30,000 miles, why would I ever want another Hyundai ? He told me I didn't have to be so loud, and I told him this goes on every time i come to this place and I wanted everyone to hear what I had to say. I love the car, but HATE that dealership !!!!!

I have a Tucson and I love it. Get service in Ocala, but don't often get approached. I find all dealerships to be pretty much the same. But, I have never been to a Rolls-Royce dealer. Maybe they are different?

buzzy 01-10-2024 04:53 PM

It's not just the aggressive sales tactics, or deceptive pricing on new cars. Recently took my 4 yr old Santa Fe back to Jenkins for an oil change, and the service writer tracked me down in the waiting area to up-sell me $800 worth of services. It only has 30,000 miles on it. I can only imagine how many customers get taken this way.

Topspinmo 01-10-2024 05:10 PM

Quote:

Originally Posted by JoelJohnson (Post 2255303)
If they want to buy my
car the price is $1,000,000. Not a penny less!

Be glad not in ___ you could be arrested for inflated price.:sing:

Velvet 01-10-2024 05:26 PM

Quote:

Originally Posted by mrf0151 (Post 2255320)
With all the negativity about Jenkins here, if they don't change, it will bite them bad over time.
Keeping with the subject of bad business practices, this Frank Gay Plumbing outfit will not be getting much of the Villagers dollars either.

I find that businesses who try to take advantage of older people (assume they are all going senile or something) don’t last in the long run. Especially in this community where we are very social and word gets around. Their best bet is, cheat a couple of people, then get out of town!

As far as sales pitches go, time shares actually pay you by the hour to listen to them. In Hawaii it was $100 per hour at the Hawaiian Hilton. At the car dealership mentioned above, I’d just pull out my phone and play a game on it and if anyone tried talking to me I’d say, “Excuse me, you are interrupting.” Either that or pay me…

Stu from NYC 01-10-2024 07:08 PM

Quote:

Originally Posted by Velvet (Post 2289873)
I find that businesses who try to take advantage of older people (assume they are all going senile or something) don’t last in the long run. Especially in this community where we are very social and word gets around. Their best bet is, cheat a couple of people, then get out of town!

As far as sales pitches go, time shares actually pay you by the hour to listen to them. In Hawaii it was $100 per hour at the Hawaiian Hilton. At the car dealership mentioned above, I’d just pull out my phone and play a game on it and if anyone tried talking to me I’d say, “Excuse me, you are interrupting.” Either that or pay me…

This thread is why I will go to a dealership for warranty work on our new car but once that runs out I am off to a local mechanic.

VApeople 01-10-2024 09:10 PM

Ever since we learned how to buy a new car in 1994, we have always had a very good experience shopping for a car, even at Jenkins, Phillips, or any other dealer.

Jeffk1023 01-11-2024 12:39 AM

No Sale
 
Quote:

Originally Posted by Toymeister (Post 2255237)
I brought my Honda in for a recall to Jenkins. This is the only reason I set foot there. While waiting as a captive audience we got the pitch how nice our vehicle is and how they would love to buy it. Clearly this is part of having work done there.

This got me thinking, for those of you who go there for service, does this happen routinely?

We went to Jenkins Hyundai in Leesburg to buy a Tucson at the price according to what the salesman told us of $33,500 and they would give us $12,500 for our trade in. Great…so I thought. When we got there, the salesman told us to go for a test drive. We liked the suv very much and thought we were getting a good deal on a limited. When he tried to get us to financing, we said we were paying cash. You could see him stop in his tracks, like he didn’t know what to do. He said he would be right back. He came back with the sales manager who told us, the price we agreed on was for financing and we would also lose the incentive cash. Which now made the car cost $37,000. I thought paying cash will get you the best deal. No, they want their kickback from financing. Then he went back and came out a few minutes later with a price of $41,750!!! I said what the hell is this? He said dealer fee and transportation charges. I said later and walked out. He didn’t even follow me and try to negotiate anything as we sat in our car for a few minutes to see what he would do. Very aggressive sales tactics. Then I contacted Wesley Chapel Hyundai, almost in Tampa, got the price of $32,750 and they gave us $13,000 for our trade-in, SOLD!!! Good people to deal with if you want a new Hyundai. Only reason I set foot in Jenkins is for my covered service

MX rider 01-11-2024 09:29 AM

Quote:

Originally Posted by Jeffk1023 (Post 2289943)
We went to Jenkins Hyundai in Leesburg to buy a Tucson at the price according to what the salesman told us of $33,500 and they would give us $12,500 for our trade in. Great…so I thought. When we got there, the salesman told us to go for a test drive. We liked the suv very much and thought we were getting a good deal on a limited. When he tried to get us to financing, we said we were paying cash. You could see him stop in his tracks, like he didn’t know what to do. He said he would be right back. He came back with the sales manager who told us, the price we agreed on was for financing and we would also lose the incentive cash. Which now made the car cost $37,000. I thought paying cash will get you the best deal. No, they want their kickback from financing. Then he went back and came out a few minutes later with a price of $41,750!!! I said what the hell is this? He said dealer fee and transportation charges. I said later and walked out. He didn’t even follow me and try to negotiate anything as we sat in our car for a few minutes to see what he would do. Very aggressive sales tactics. Then I contacted Wesley Chapel Hyundai, almost in Tampa, got the price of $32,750 and they gave us $13,000 for our trade-in, SOLD!!! Good people to deal with if you want a new Hyundai. Only reason I set foot in Jenkins is for my covered service

I don't get the whole Jenkins thing where they catch you getting service and try to sell you a car. In all the years I've bought new cars, and that's quite a few, I've never had that happen.

That would really p*ss me off.

JRcorvette 01-11-2024 10:22 AM

Quote:

Originally Posted by Toymeister (Post 2255237)
I brought my Honda in for a recall to Jenkins. This is the only reason I set foot there. While waiting as a captive audience we got the pitch how nice our vehicle is and how they would love to buy it. Clearly this is part of having work done there.

This got me thinking, for those of you who go there for service, does this happen routinely?

All the time at every Jenkins dealership!!! The worst experience I ever had several years ago was at the Jenkins Honda in Leesburg! I will never go there again.

elevatorman 01-11-2024 11:43 AM

Quote:

Originally Posted by rogerrice60 (Post 2255841)
Why not buy American, at least the profit stays in the good ol USA; not some foreign country.

True the profits stay here but a lot of the labor is done outside the US. How much of your car is made in the US? 2022 Made in America Auto Index

Velvet 01-11-2024 12:10 PM

Quote:

Originally Posted by Jeffk1023 (Post 2289943)
We went to Jenkins Hyundai in Leesburg to buy a Tucson at the price according to what the salesman told us of $33,500 and they would give us $12,500 for our trade in. Great…so I thought. When we got there, the salesman told us to go for a test drive. We liked the suv very much and thought we were getting a good deal on a limited. When he tried to get us to financing, we said we were paying cash. You could see him stop in his tracks, like he didn’t know what to do. He said he would be right back. He came back with the sales manager who told us, the price we agreed on was for financing and we would also lose the incentive cash. Which now made the car cost $37,000. I thought paying cash will get you the best deal. No, they want their kickback from financing. Then he went back and came out a few minutes later with a price of $41,750!!! I said what the hell is this? He said dealer fee and transportation charges. I said later and walked out. He didn’t even follow me and try to negotiate anything as we sat in our car for a few minutes to see what he would do. Very aggressive sales tactics. Then I contacted Wesley Chapel Hyundai, almost in Tampa, got the price of $32,750 and they gave us $13,000 for our trade-in, SOLD!!! Good people to deal with if you want a new Hyundai. Only reason I set foot in Jenkins is for my covered service

Well done, you!

dhdallas 01-11-2024 10:33 PM

Quote:

Originally Posted by Toymeister (Post 2255237)
I brought my Honda in for a recall to Jenkins. This is the only reason I set foot there. While waiting as a captive audience we got the pitch how nice our vehicle is and how they would love to buy it. Clearly this is part of having work done there.

This got me thinking, for those of you who go there for service, does this happen routinely?

Standard dealer business practice.


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