If the roof is a two ply architectural shingle they will insure even at 15 yrs. If it is a single ply three tab shingle they will not. I just sold a 15 yr. old rental home with a two ply shingle and evidently the insurance company approved since we closed with the buyers two weeks ago.

The Fruitland Park section/ Lake county had an underlayment issue from a single roofer. So my house did not have the issue but many did and have been replaced. Well know issue and the underlayment can be determined by calling the warranty department. There was a similar issue years earlier with roof tiles in another village.

Could you please give me the phone# for the Warranty Department? Is there just one, or one per village?

Find another salesperson or a house that those items can be proven