Talk of The Villages Florida - I had no idea ordering a refrigerator is so difficult

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Quote:

Originally Posted by rjm1cc (Post 2386426)

Had a similar problem. The delivery people said they do not do that and did not bring the separate stuff I had to order for the install.
In my case I could see that the existing connection would work so I did it my self. This was several years ago.

He same problem with washer, one of old hoses had small amount of corrosion on nut. The wouldn’t touch it. I said fine I’ll install it myself.

I’ve had bad luck with Lowe’s appliance delivery. Best Buy was good but the best experience for me was with Costco online. Just make sure you order the correct size. Delivery was as promised and hookup and take away went smoothly and I do have the pop valves.

Quote:

Originally Posted by justjim (Post 2386399)

Anybody have an educated guess how much is saved on a new house by using these cheaper push/pull valves? This site has been talking about this for years. Has anybody had them replaced by a plumber and would care to share the ballpark average cost. I realize the cost would vary from house to house.

Torri Plumbing replaced all of mine a few years ago. Don’t remember the cost but I think under $400.

We had an issue where we had 2 damaged refrigerators delivered and were told we had to ask for "white glove" delivery to ensure it didn't arrive damaged.... unbelievable!! So after all of the food in and out of coolers, not showing up at the original delivery date, etc., we finally received the 3rd and undamaged one.

Where did you purchase from? We have to purchase several appliances.

Thanks for letting us know.

We now buy all of our appliances from Best Buy. They have their own delivery and set up people. They might be members of the Geek Squad, but the appliance part of the Squad. Always great experiences. They will also match any lower price you have found---just print it and take it in or have on phone.

Quote:

Originally Posted by Decadeofdave (Post 2386410)

Same exact issue with my new stove. Resolution was me going to Ace Hardware and getting hookup fittings myself.
Terrible 3rd party delivery people at Loews and Home Depot.

It's not Lowes or Home Depot's fault. You live in a third world state and that's what you get in the local labor pool for where you live.

I had a great experience with Home Depot and will never use Lowe’s

Quote:

Originally Posted by Pairadocs (Post 2386283)

Ordered a refrigerator from L's. Free installation as long as you purchase new water line from them. So far, okay. After a few "ooops" (date delivery was set, no one showed up and could not leave all day as delivery window was 8 a.m. to 8 p.m. !). Eventually able to get a new date, but was stunned to find their delivery people do NOT hook up a new refrigerator (even though you have already paid for their new water line and connector kit) unless your water hook up behind the refrigerator is no more than five year's old, and they do not do ANY free hook up if the house has a "pop out" type valve. So they take the refrigerator back as long as you "refuse" it, or, they leave the refrigerator AND the one being replaced (that we plan to put in the garage) and they stay there until you can get a plumber to come and put in the new type shut off value. Other choice, you can hook it up yourself and then (somehow ??) get the new refrigerator into it's space ! ? Now, I am not saying companies can not chose to do whatever they want, what I am so frustrated about is NOT telling a customer at the time of the sale that they can not set a delivery date until a plumber changes the valve ! When I very pleasantly and calmly asked why L's doesn't tell people so they have time to line all this up, they replied "We are NOT required to discuss anything that has NOTHING to do with our company, we don't have a delivery department, we contract that out". Then they handed me the name of a local plumber and told me they "don't make recommendations" but "here is the name and number of a local company IF you want to call them about the valve. I went home, tried to call, they NO LONGER EXIST, sold out to another company. Finally reached local plumber and got date to change valve ! WHY make things so very difficult... that's a rhetorical question.....LOL.... I'm just frustrated that I was not told from the beginning. So, I want everyone to know, where ever you go for appliances, ASK THE RIGHT QUESTIONS. Find out who delivers their appliances and call them to find out their requirements. The appliance store may not tell you !

I had the same problem with them last year, I called Lowe’s and got the same answer .now anytime I hear someone talk about buying a new fridge I let them know about that line

Quote:

Originally Posted by JanRoberts (Post 2386510)

I just rented truck found the refrigerator I liked compared measurements wheeled it out, loaded it and brought it home and installed it myself. I done all the measurements but the hole in corner where the refrigerator goes in my style CTV was not square. Plus previous owners install 3/4 inch tile on floor taking up all space length wise. So I had to shave off trim on top, remove cabinets next to stove, buy narrower one, cut the top to get refrigerator to fit in hole.

So sometimes it’s just not as simple as it seems.

Quote:

Originally Posted by CoachKandSportsguy (Post 2386521)

It's not Lowes or Home Depot's fault. You live in a third world state and that's what you get in the local labor pool for where you live.

It’s never there fault, Really! I guess I need to move to Cuba?

I just moved into a new house south of 44 with "pop out" type valves. Purchased a refrigerator, a washer, and a dryer from Costco online. Everything was seamlessly delivered and installed with no issues. Costco is the best place to purchase appliances. Their prices are great and they also include a 2-year warranty on all appliances.

Quote:

Originally Posted by Veracity (Post 2386595)

I would suggest that you at least replace the plastic pop-out valves on the toilets with metal quarter turn valves. You will be using these valves to replace the toilet gasket and other parts. Are you sure that your washer has the plastic valves? They usually don't.