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I went to JR first time about 2 years ago, thought it was great. Went back about 6 months later with guests, it was awful and I was embarrassed. Won't be trying it again, not when I can go to nearby TooJays and know that it will be good.
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Hoping johnny rockets improves
My wife and I also gave Johnny Rockets two tries since we moved to TV last July. Unlike most of our visits to Johnny Rockets venues around the U.S. and even on cruises, the TV restaurant was dirty, poorly managed and definitely not up to TV standards. Accordingly, I emailed a note yesterday with a link to this forum topic to Virgie Pandes, the administrative assistant to Marketing and Operations for Johnny Rockets. I promptly received this reply: "Thank you for your interest in Johnny Rockets. Your comments and the link were forwarded to our Regional Director of Operations in the Florida area, our marketing staff and our Vice President of Operations for review and action."
Maybe we can get lucky now and experience a transformation! |
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When JR first opened up the owners were ever present. In recent years you would be hard pressed to find him anywhere nearby.
Their problem is poor service and not so good food. Pure and simple. And I would bet the owner knows the problem. btk |
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