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Robertos on 301
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Floor Shoppe-Yes: Great Lakes-No
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Use Great Lakes in Wildwood at your peril. We have remodeled four houses in four cities over our 56 years of marriage. Great Lakes was the worst experience we have had in dealing with dozens of subcontractors and suppliers. I would not refer my worst enemy to GL. Last year, we undertook a wall to wall remodel of the house we bought in TV. Our deal with the general contractor was somewhat unusual. As prices of materials and appliances were going through the roof and there were long wait times for delivery, the contractor would only bid for the labor, and the materials for which his regular subcontractors would provide a fixed bid. We had to source and provide the materials and appliances for which he could not get fixed bids. One of those items was laminate flooring. We found the flooring we wanted at Great Lakes. GL sent a salesman to our house to take measurements. However, when the salesman wrote up our order, he included installation. I had previously told him that we were purchasing material only as our general contractor would do the installation. In response, he told my wife that there would be "no warranty" if GL did not do the installation. This was an outright lie as I had read the manufacturer's sales documents. He next "backed out" the supposed installation cost from the price and refused to simply write up a sale for the square feet of material so I could see what he was actually charging for the material. He next insisted that if I let GL install the flooring, there would be no sales tax but there would be tax if I only purchased the material. This is technically correct, but misleading. For installed material, GL would have had to pay the state the sales tax and then factor it into the contract price, but not as a separate line item. The final insult was that the salesman grossly over-estimated the sq ft of material by 7 or 8 boxes or, almost, a full room. Over the years, many suppliers have been known to do this, with the excess material ending up in their inventory although paid for by the homeowner. I don't know if this was the plan of the salesman or if he was simply incompetent to take the measurements of our house. I ended up returning many unopened boxes of flooring to GL. That was over 6 months ago and I have still not received a refund. As I said in the beginning, I wouldn't refer my worst enemy to Great Lakes and anyone who deals with them does so at their risk. |
I just had LVT installed by Roberto's Flooring. Would highly recommend them. I purchased my product from Home Depot and they installed it. Very professional. Much attention to detail. Cleaned up promptly. I even received a complimentary housecleaning after the install.
One thing I would recommend is being sure to buy phthalate-free vinyl. |
We just had Luxury Vinyl Plank purchased and installed by L A Flooring. The brand is Mohawk and it is 100% waterproof and guaranteed. They removed our baseboards and replaced them after install. We had a couple of small issues and those were addressed immediately. They have a large selection and are great to work with.
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Warning about LVP
LVP is more popular than laminate but both have their pros and cons.
If you go with LVP sure you get a 20mil or greater wear layer. Preferably 28 mil. I have heard reports that some the new homes are having to replace their floor within a couple of years. The SVP layer should be 7mm or greater IMO. The thicker it is the less it feels like walking on concrete. Before you buy, become on expert on flooring or you will risk being ripped off or being stuck with a floor that is incompatible with your home environment. |
We got all of ours removed and had new flooring installed in the entire house. Several suggestions:
Install engineered flooring through out the house except for potentially wet areas (Kitchen, Baths, Laundry areas). Make sure they level your floors carefully, and I mean carefully. Wet areas need water proof vinyl flooring. These options provide a much softer floor to protect your feet. We had great experience with Eastern Flooring, not cheap but did a really good job. |
It does rip though, my son dropped a plate and it put a huge gash in it.
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Flooring
We used Roberto's twice for laminate and tile. Great job and reasonable. They have fixed a few tile and no charge. They send a cleaning person.
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Robertos is the best here!!! On 301! … I used them recently.
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Who is your installer ?
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