The Lighthouse

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Old 06-21-2009, 12:01 PM
CJ CJ is offline
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Default The Lighthouse

For those who order salads here...beware! Went to lunch with friend the other day (quiet at the restaurant) and ordered the shrimp salad. I struggled thru placing the many pieces of rotted lettuce in my napkin and was about to gag when I just stopped eating. When the waitress came by, I mentioned to her politely that they need to look at the lettuce because (I showed her my napkin) much is rotted.

She thanked me and returned with the bill telling me that her manager was going through the lettuce to take out the rotted parts for the kitchen.
When I have a box of salad greens that show several rotted leaves...it means you can expect more...so I throw it out and the date is expired.

Thinking about this....all those who ordered salad after me probably got the lettuce from the same batch. I am disappointed that paying nearly $9. for this, they could have had a fresh and current batch of greens.

Makes you wonder about how they "re-cycle" other food products.
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Old 06-21-2009, 01:23 PM
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I have never been overly impressed with the Lighthouse. Great atmosphere on the water but the food is just ok. IMHO

However, Friday night fish fry has always been good.
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Old 06-21-2009, 03:51 PM
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Originally Posted by CJ View Post
For those who order salads here...beware! Went to lunch with friend the other day (quiet at the restaurant) and ordered the shrimp salad. I struggled thru placing the many pieces of rotted lettuce in my napkin and was about to gag when I just stopped eating. When the waitress came by, I mentioned to her politely that they need to look at the lettuce because (I showed her my napkin) much is rotted.

She thanked me and returned with the bill telling me that her manager was going through the lettuce to take out the rotted parts for the kitchen.
When I have a box of salad greens that show several rotted leaves...it means you can expect more...so I throw it out and the date is expired.

Thinking about this....all those who ordered salad after me probably got the lettuce from the same batch. I am disappointed that paying nearly $9. for this, they could have had a fresh and current batch of greens.

Makes you wonder about how they "re-cycle" other food products.
I think you should have discussed this with the manager.
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Old 06-21-2009, 04:06 PM
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Sorry to hear of you problem, Our visits there have been very positive. I suggest a talk with their management would have been in order.
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Old 06-21-2009, 06:04 PM
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CJ, sorry to hear of your disappointment. I eat at Lighthouse almost weekly (if not more) and always have a salad or the mahi mahi. I must admit, I've never had a bad meal there. It seems to be one of the few restaurants that is well run and consistent in its quality.

Hope you'll try it again, give them a second chance.
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Old 06-21-2009, 07:42 PM
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I have had the same fortunate experiences as Kathie. I have to say that it is my favorite place in TV to have lunch and our daughter loves the catfish. Sometimes salad greens do go bad. The heat in Florida these days could guarantee that kind of wilt with just 15 minutes waiting outside. (When it arrived or on its journey)
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Old 06-21-2009, 08:04 PM
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Wouldn't it have been better if the waitress had taken the salad off of her bill, offered her something else and told her that we have removed all the lettuce and are now serving fresh. For nine dollars they are getting alot of bad word of mouth. I know we don't live in a perfect world, things go wrong but you have to back up your products and your service. In this day and age, you had better be doing back flips if that what it takes to make a living.
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Old 06-21-2009, 08:19 PM
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I have been to the Lighthouse numerous times, I've always had a good meal, and the service has also been great..

Some times they do have a bad day, I always try to give them another chance as things beyond their control do happen...Just my 2 cents,...
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Old 06-21-2009, 08:28 PM
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Lighthouse has always been one of my favorite places also. Been there many times and always had a good meal. Sorry you had a bad experience.
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Old 06-21-2009, 09:13 PM
Karen83 Karen83 is offline
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I have to join the chorus and say that the Lighthouse is one of my favorites in TV and IMHO their Chicken Ceasar Salad has been constantly good and is one of the best around!

I also love their Crabcakes and Caribbean Chicken sandwich.
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Old 06-22-2009, 06:42 AM
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Quote:
Originally Posted by judylou View Post
Wouldn't it have been better if the waitress had taken the salad off of her bill, offered her something else and told her that we have removed all the lettuce and are now serving fresh. For nine dollars they are getting alot of bad word of mouth. I know we don't live in a perfect world, things go wrong but you have to back up your products and your service. In this day and age, you had better be doing back flips if that what it takes to make a living.
Doubt if the waitress had that authority. I still feel she should have talked to the manager.
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Old 06-22-2009, 08:59 AM
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Also one of my favourite restaurants for food and great atmosphere. I must have a hundred pictures I took of sunsets while dining there. Sorry you had a bad experience.
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Old 06-22-2009, 04:26 PM
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Default The Lighthouse

Just checked in and am surprised by the responses. Please understand that the lettuce was not wilted...there was rotted lettuce stuck to much of the other good lettuce. As for talking to the manager...the manager sent her apologies and told the waitress to tell me...she would go through the bin of lettuce to pick out the rotted lettuce. Guys...I have a queezy stomach and truly feel that this manager should have been at my table instead of the outcome I experienced.
I do like the atmosphere of this place but will order differently in the future.
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Old 06-22-2009, 05:37 PM
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Default Lighthouse

I have been to Lighthouse many times and the food has always been good. It is one of the better restaurants around. You should have asked the waitress to get the manager if you were that dissatified and the salad was rotten.

Last edited by hernando; 06-22-2009 at 05:41 PM.
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Old 06-22-2009, 05:42 PM
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Quote:
Originally Posted by hernando View Post
I have been to Lighthouse many times and the food has always been good. It is one of the better restaurants around. You should have asked the waitress to get the manager if you were that dissatified and the salad was rotten.
I agree!
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