Talk of The Villages Florida
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Talk of The Villages Florida (https://www.talkofthevillages.com/forums/)
-   The Villages, Florida, General Discussion (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/)
-   -   Lightning, Boom, No Internet (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/lightning-boom-no-internet-324283/)

JMintzer 09-19-2021 02:15 PM
Quote:
Originally Posted by jdulej (Post 2006681)
I know what you mean. My son is like that, and my grandson leaves us both in the dust. But then, I'm not sure if he knows what end of a hammer does what, so they still find us oldies of some use!
Believe me, there was plenty of cursing going on this morning!
I made sure to teach all of my girls how to use tools and change a tire...

They are experts in assembling IKEA furniture,,,

When I bought my middle one a power screwdriver, you would have thought she won the lottery! She's currently (pun intended) switching out some outlets in her condo kitchen to GFIs...

So far, no ZAP!

VillagerNut 09-20-2021 06:28 AM
Quote:
Originally Posted by tophcfa (Post 2006466)
Hmmmmmm, what good is it to have a website explaining how to activate a modem so you can access the internet?
Because you can use your phone or your tablet to activate your modem. Or you can use a hotspot off of your phone if you have one. Everyone needs to have a multiple options to get on the Internet.

rjgnj321 09-20-2021 06:34 AM
The Transformer or Coupler in the garage may need to be replaced.

Girlcopper 09-20-2021 06:35 AM
Quote:
Originally Posted by tophcfa (Post 2006466)
Hmmmmmm, what good is it to have a website explaining how to activate a modem so you can access the internet?
Lol. I didnt realize that either until you said it

Singerlady 09-20-2021 06:38 AM
Quote:
Originally Posted by jdulej (Post 2006638)
Thank you everyone for responding. This turned out to be a bit of a comedy of errors (on my part). The cable modem/router we were using was fried yesterday, despite being on a so-called surge protected power strip AND having the SECO surge protector. Anyway, I replaced it with the old cable modem router we had (that I thought worked, just was slow). Any we had internal wifi (printers, etc) but no internet connection. Got hold of a live person at Comcast (that was fun!) and they confirmed that they could not see the modem from their end. Set up an appt for tomorrow. Meanwhile, I went to Best Buy and purchased a new modem/router, hooked it up and everything works! Apparently, the modem part of the old modem/router had died at some point.
Cancelled the Comcast appt and we are back online.
Sorry to hear of your debacle. We had the same thing on August 7th. It took us a month to fix/replace all things that got fried. ($3000+) Thinking the surge came through the irrigation or water lines. Really! But, a clarification on the SECO surge protector. If the surge doesn’t come through the surge protector, they’re not responsible. Ours didn’t. And, THEY ONLY REPAIR NOT REPLACE motorized items like the refrigerator and AC compressor. Things like TVs, computers, dishwasher, etc. ARE NOT COVERED! Wondering why we are paying for that surge protector. We even purchased SECO’s recommended in-home surge protectors for TV, computer, etc. thinking we had to, to be fully protected. Stupid us!

Luggage 09-20-2021 06:53 AM
Most people have smartphones these days, smarty pants

Luggage 09-20-2021 06:55 AM
Surge
 
If you have a surge through your irrigation and maybe you should have an electrician do some more work for you or have lightning rods on your house for about $3,000.

The Orlando Central Florida area is one of the top five points in the US for lightning


Quote:
Originally Posted by Singerlady (Post 2006883)
Sorry to hear of your debacle. We had the same thing on August 7th. It took us a month to fix/replace all things that got fried. ($3000+) Thinking the surge came through the irrigation or water lines. Really! But, a clarification on the SECO surge protector. If the surge doesn’t come through the surge protector, they’re not responsible. Ours didn’t. And, THEY ONLY REPAIR NOT REPLACE motorized items like the refrigerator and AC compressor. Things like TVs, computers, dishwasher, etc. ARE NOT COVERED! Wondering why we are paying for that surge protector. We even purchased SECO’s recommended in-home surge protectors for TV, computer, etc. thinking we had to, to be fully protected. Stupid us!

gcanonge 09-20-2021 07:11 AM
This happened to me. The inlet portal to the modem was fried. I went to Best Buy and they have a part you can buy that will by pass the portal inlet and it fixed mine right up. Good luck

airstreamingypsy 09-20-2021 07:14 AM
I lost an almost new big screen smart TV, shortly after moving here, in a storm. After that I got three APC UPS back ups and now plug all my TVs, Tivos, and modem into them. So far so good <knock wood>

Thaxxx 09-20-2021 07:16 AM
My modem got fried last summer during a thunder storm. Had a huge lighting strike. I was in the room when it happened. There was a loud high pitch pop. The electricity never went off, It was just the modem that got hit. This same thing happened a few months prior. I just bought a new high-end modem. This time I called Comcast. Requested a Tech service call to check the ground coming in with their cable.
Sure enough, a ground was never put in when installed. No charge for service call, and Comcasts insurance company called me and sent me a check for $192 to replace my fried modem.

JMintzer 09-20-2021 07:24 AM
Quote:
Originally Posted by Luggage (Post 2006895)
Most people have smartphones these days, smarty pants
https://o.aolcdn.com/images/dar/5845...J1Zy0wMS5qcGc=

Two Bills 09-20-2021 07:58 AM
Quote:
Originally Posted by Luggage (Post 2006895)
Most people have smartphones these days, smarty pants
Problem is, only the phone is smart in many cases, not the owners!:icon_wink:

Windguy 09-20-2021 08:09 AM
Quote:
Originally Posted by jdulej (Post 2006638)
The cable modem/router we were using was fried yesterday, despite being on a so-called surge protected power strip AND having the SECO surge protector.
The surge protectors probably worked fine. My guess is that the surge came through your cable. Make sure you have a surge suppressor that includes cable protection. They have two coax connectors on them. Instead of running the cable directly to your modem, run it through your surge suppressor.

You should now check to make sure your suppressors have not been used up. Call SECO for instructions on how to determine if theirs is still OK.

jdulej 09-20-2021 08:17 AM
Quote:
Originally Posted by Windguy (Post 2006963)
The surge protectors probably worked fine. My guess is that the surge came through your cable. Make sure you have a surge suppressor that includes cable protection. They have two coax connectors on them. Instead of running the cable directly to your modem, run it through your surge suppressor.

You should now check to make sure your suppressors have not been used up. Call SECO for instructions on how to determine if theirs is still OK.
Hay, great idea. I must have looked at those cable connectors on the surge protector a hundred without putting two and two together.

Skip 09-20-2021 08:20 AM
Quote:
Originally Posted by jdulej (Post 2006638)
The cable modem/router we were using was fried yesterday, despite being on a so-called surge protected power strip AND having the SECO surge protector.
Surge protectors, even TWO, are not lightning protectors.

Skip


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