| OrangeBlossomBaby |
11-23-2022 11:00 AM |
Quote:
Originally Posted by PugMom
(Post 2159791)
not to start an argument here, but i was VERY upset the way boa treated me when 2 of the accounts were 'hacked' by a fraudulent zelle transaction. the people working @ the bank were very caring & understanding, but the overall experience with the managing of the accounts was awful. 1st thing they told me was it's very common for zelle to 'hacked' for lack of better word. it's also common to expect a 50/50 chance of getting our money back after any disputes. they told me i was compromised by a gasoline pump scanner: the info of the card in question was used to get access to the accounts. despite my many inquiries, the only help i REALLY got was from the wildwood police, who told me i need to give their fraud team the full 45 days to investigate, then come back to them if funds are not replenished. here's the catch-boa absolves themselves by stating zelle is a 3rd party app., & not responsible. so i find out who owns zelle, & it's BOA, Wells fargo, Truist, Capital One, JPMorgan Chase, PNC Bank, U.S. Bank. something fishy here, so now i'm curious to know if anyone else here has gone thru the same thing?? Citizen's handles fraud by scanning transactions, & if an 'odd' charge shows up, they shut the entire acct down until a new card is issued. when all is said & done, i'm sticking with citizens
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It IS very common for your money to be stolen via Zelle. No one is hacking you. "Hack" is the wrong term for it. But yes that's a very common thing. Zelle, Venmo - any time you transfer money directly from your account to another individual person's account is risky. Every single time. That's why senior advocates warn people not to do it. When you transfer money directly, you are withdrawing it from your account and depositing it into someone else's account. Your money is gone. And every time you do it, you are giving everyone standing near you the opportunity to retrieve that information and grab a few bucks for themselves at your expense. If you do it over the phone, you're running the risk of the data being intercepted along the way. If you do it via the internet, you run the same risk.
If you want to ensure that your money doesn't end up in the wrong persons' pockets, stop using those services and be more protective of your bank accounts. You can use the tap feature in most gas stations these days, instead of inserting the card at all. If you have google pay or apple pay, many stations have the technology for you to just hold your phone against the black plate with your NFC switch turned on after you've used your thumbprint or facial recognition program to open the app. |
