Service Star
 

We used Service Star Cooling and Heating. Fast, courteous, short lead time. And they live in The Villages. Explained everything, with no pressure to buy anything extra.

Yes, there is a serious lack of employees and good employees in all fields it appears.

And when a company is short on employees it is hard on those that remain since they have to pickup the additional load. I hope everyone considers that when they get good polite and professional service and make sure to express your appreciation verbally, in reviews, and in a tip to the employee. Be really sure to let the company know that the employee you interacted with was good.

Another recommendation
 

If you want to try another company to service your unit, I give the highest recommendation to Sunshine.

Our house came with a Carrier unit which requires it to be serviced annually by a technician approved by Carrier to maintain the warranty. Under these circumstances, my expectation of the quality of the service was not high. Quite to the contrary, the tech from Sunshine arrived on time and did the work in a thorough manner, explaining what he was doing and what I needed to do between the annual service such as flushing the drain line.

The best part came three months later when the blower motor failed. Sunshine had a tech at our house early the next morning. As Carrier required the motor be replaced with one it supplies, the tech installed a different brand as a temporary fix. When the new motor arrived from Carrier the next week, he returned and swapped out the temporary motor. The work was neatly done and he left the area cleaner than when he arrived.

Perhaps, we were given priority due to the fact that we have a service contract. Whatever the reason, Sunshine exceeded all our expectations for showing up on time; doing quality work; providing emergency services; and cleaning up the work area.

Regardless who you use, I recommend swapping out the Made In China capacitor with one made in the USA. These usually are the first things to fail.

I recommend AMRAD

Motor-Run Capacitors – The Leading Manufacturer of Motor-Run Capacitors

Also have them replace the contactor every 5 years or so. It is very cheap to do.

And if you want to extend the life of your compressor, look into

EasyStart 364 (3-ton) Single Phase Soft Starter for Air Conditioners – Micro-Air, Inc..

It reduces inrush current and provides more fault checks for compressor protection.

Very satisfied with Munn's. We have the annual service plan, which is for 2 service calls a year. One visit is for heat, the other A/C. The benefit is that you get a discount by signing up for the annual plan, with no need to worry about long lead times...each visit is set up in advance. Pay at time of service, and you get priority for emergency service.

Munn’s have used them for years. Great company

We went to them one time after SC twice worked on our unit and then told us we needed a new AC. Munns fixed our unit (drain was clogged) and it’s been working for a year now!

Have used Munn's for about 5 years with excellent service
 

We have been very pleased with Munn's

Been using for 12 years now. No issues. Prompt reliable service when needed and twice yearly maintenance.

Thanks for posting all your experience with Munn's, sounds like a no-brainer

We use Munns all the time. Honest and very reliable.

Been using them since I built the house 10 years ago and am very pleased with their service. Tech guys always seem to be thorough and knowledgable. Price has been steady for a long time.

Munns has always treated us fairly. Quick responses.

I have used Munns for my semi annual HVAC maintenance for over 20 years. My first home, bought new in 2001, the HVAC lasted over 17 years with no repairs other than annual service by Munns.

They are our provider of our semiannual maintenance on our Heat Pump and split system. After 3 years only charges are for a filter replacement once a year and the service costs. Never tried to charge me for something.

Get into their rotation and make your appointment as soon as they leave.

I agree totally.

never done any maintenance on hvac
 

we have been in our home 18 years, hvac has never been serviced, never had a problem, my philosophy is if it ain't broke don't fix it. same philosophy I've used for 50 years.

I do believe there is truth to this.
I would bet for some it's more "piece-of-mind" to have yearly inspections or twice a year.

I find there are soooooo many ways Florida has a way to drain whatever $$$$$ you
came down here with.

IMHO a semi annual inspection can find a small problem before it becomes a big one so happy to spend the dollars to do so.

Been using Munn’s for 15 years. Very satisfied.

Dunno about that.

Back in Minnesota you learned right quick that if a furnace is going to break down it's going to be in the middle of January on a night where the ol' mercury is down there in the minus-35 degree below zero range. Same can probably be said for a Florida AC. Stuff is more apt to break when the machinery is working hard, such as a sweltering August afternoon with the heat index at up around 110 or so, than it is if it is only running once or twice a day.

I'd far rather have it checked than to have to have an "emergency" fix which is going to cost multiples of any inspection service call.

that Murphy fellow sure gets around