Talk of The Villages Florida

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-   The Villages, Florida, General Discussion (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/)
-   -   Naively Surprised - now angry over cable in TV (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/naively-surprised-now-angry-over-cable-tv-266317/)

D.C.Villager 06-25-2018 07:56 AM

I'm very, very happy with my comcast cable and internet. I never experience outages or problems. The products are world class.

Yes, Comcast has customer service issues here and there, but once my products got installed, I never have to deal with customer service anymore.

Chatbrat 06-25-2018 07:58 AM

Just a final warning about Century Link--had them for 6 years--they will no longer support Prism tv, when your contract runs out--if you want quality tv thru Centurylong, you will have to go with Direct tv

jrzeis@tampabay.rr.com 06-25-2018 08:50 AM

I have to disagree. Maybe it is your location but I live in Leyton Villas and just switched from Comcast to Spectrum. I ditched cable TV altogether and use internet only (I use Amazon Prime, Hulu, and Netflix). Spectrum did have to put a cable underground back to the utility box but that was no big deal as they used a bladed tool like a shovel to put it about 10 inches under the sod and you couldn't even tell they did it.

thetruth 06-25-2018 08:55 AM

We have three options that i know of
 
COMCAST, SPECTRUM OR DISH OH AND AMAZON PRIME.

Second hand story from someone on Specturum the problem is the wiring installed by THE BUILDER. We have SPECTRUM
and wrong wiring was verbaly confirmed by their repair guy as well. Our BURIED wiring was BLACK and is not desiged to be buried. the PROPER WIRING to be buried is heavier and BROWN in color, After many issues-spectrum buried the proper wiring between ower junction box and the next one down the line a distance of about 1000 feet. It must have cost the company quite a bit. Interesting-under those green junction boxes, there is a signal booster.

SO FAR IT IS WORKING.

I recall reading years ago, INTERNET PROVIDERS are among the top companies getting complaints from consumers.
FORTUNATELY, WE HAVE A CHOICE. UNFORTUNATELY THEY ALL STINK..

biker1 06-25-2018 09:05 AM

I have had CenturyLink for over 4 years and have had no issues and I have no complaints. They have delivered exactly what they said they would.

Quote:

Originally Posted by thetruth (Post 1556249)
I recall reading years ago, INTERNET PROVIDERS are among the top companies getting complaints from consumers.
FORTUNATELY, WE HAVE A CHOICE. UNFORTUNATELY THEY ALL STINK..


Wbehrens 06-25-2018 09:06 AM

I would suggest you put up an Antenna and in addition get "Sling" TV which is much less expensive in the long run. Look on the internet and see who installs TV antennas.

IndianaJones 06-25-2018 10:47 AM

Same issue here - Comcast/Xfinity stunk up north. Here, a whole different story - tremendous service, self-fixing apps on your phone, uninterrupted service, solid price for the last 2 years. No problems whatsoever, didn't even go down during the Hurricane last year. Xfinity is all over TV, so easy to get a signal on my phone almost anywhere I go in TV. Big difference from the past, much improved! Yes, I agree - choices are limited by goofy contracts and restrictions - but Xfinity is excellent so far!

Wisecracker 06-25-2018 11:57 AM

If your cable provider offers standalone high speed internet with modem and wireless router, consider a streaming device that offers the Spectrum TV Choice app (currently rolling out) or even Directv Now on Apple TV.

arickis 06-25-2018 01:46 PM

Nothing new
 
We are from Ct and return for the summer. We have Comcast 100 ft away on the next street, but we cannot get it because we are in Atlantic Broadband territory. Nothing new,it has always been like that.

mrf6969 06-25-2018 02:51 PM

Quote:

Originally Posted by justjim (Post 1555559)
Not a fan of regulation, however, given the necessity of these services I am beginning to think they should be regulated the same as other utilities. Customer service among the different Cable/Internet companies is poor at best.

I believe Spectrum (formerly Brighthouse) is only available south of 466A.

Yes you are correct. Bright House was never available north of 466A

Jayhawk 06-25-2018 02:56 PM

Quote:

Originally Posted by Rhonda West (Post 1555549)
I like to have a choice - I detest having the choice taken away!!


You have choices. You've gone through 3 of them so far according to your post. You just don't have unlimited choices.

Michiganders 06-25-2018 06:37 PM

We bought in Osceola Hills new Nov.2017 and in paperwork were not given Spectrum as a choice but I called and we did get it and have been happy so far with it. We are in Sumter County.

EdFNJ 06-25-2018 11:10 PM

ComCRAP is suing my deceased father for $67. He passed away in March. Multiple collection letters & threats. His mail gets forwarded to me here and I finally got so annoyed I just sent them a change of address for him which was his cemetery plot address up North. Service was canceled the day after he passed away. I was dumb and paid the following month's bill which I didn't have to but now they want a bill paid from the following month because it took me time to get his equipment and send it back which I should never have done anyway, I should have tossed it. I've sent them death certs, photos of his plot with his name but they won't stop. Lawyer told me to just ignore it but they just pi** me off so I don't.

I had a similar problem with their billing dept many years ago and had to file a complaint with the State of NJ to finally get it resolved. Bottom line is, until you have a problem (ESPECIALLY BILLING RELATED), they're great, but when they screw up it can take months to fix it and they DO ding your credit report so you also have to dispute that after it all gets resolved because they will not remove the neg.

ComCRAP is great UNTIL you have a problem.

Nucky 06-26-2018 06:37 AM

Quote:

Originally Posted by biker1 (Post 1555635)
Not really true. Virtually all of The Villages has Comcast and all of The Villages south of 466a has Spectrum. That means a very large chunk of The Villages has access to both Comcast and Spectrum. In addition, virtually all of The Villages has access to CenturyLink, with a large chunk via fiber optic cable to the house. Where I live, there are 3 choices for Internet access and 5 choices for TV, plus TV streaming services and over-the-air antennas. In the northern parts of The Villages there is some limitation on choices but the southern half has lots of options.

Quote:

Originally Posted by EdFNJ (Post 1556459)
ComCRAP is suing my deceased father for $67. He passed away in March. Multiple collection letters & threats. His mail gets forwarded to me here and I finally got so annoyed I just sent them a change of address for him which was his cemetery plot address up North. Service was canceled the day after he passed away. I was dumb and paid the following month's bill which I didn't have to but now they want a bill paid from the following month because it took me time to get his equipment and send it back which I should never have done anyway, I should have tossed it. I've sent them death certs, photos of his plot with his name but they won't stop. Lawyer told me to just ignore it but they just pi** me off so I don't.

I had a similar problem with their billing dept many years ago and had to file a complaint with the State of NJ to finally get it resolved. Bottom line is, until you have a problem (ESPECIALLY BILLING RELATED), they're great, but when they screw up it can take months to fix it and they DO ding your credit report so you also have to dispute that after it all gets resolved because they will not remove the neg.

ComCRAP is great UNTIL you have a problem.

Sorry about Dad. At a sensitive time like this wouldn't it be great if they gave the extra respect that the situation calls for? I guess this is the reason the employees are behind bulletproof glass in their N.J. offices. Every time:rant-rave: they have to answer you it costs them, I'm sure you will make it cost them enough. Hang in there. I feel your pain.


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