Originally Posted by jerryss (Post 2345167)

We live in Duval and twice in the past 6 months the post office could not deliver a package to my local mail station because the parcel lockers were all full.

They want me to pick it up at the Lady Lake post office :22yikes: They will only retry delivery once then if I don’t pick it up within 14 days, they will send it back.

Does this happen at other stations, or do I have a lazy postal team? I’ve always had good luck with the mail in the past.

Thanks for your input
Jerry

Originally Posted by R2keeper (Post 2345385)

Yes it does, The Villages as an obscure policy that prohibits the post office from delivering packages to your house if you live more than 1/2 mile from a postal station which we find really baffeling

Originally Posted by PersonOfInterest (Post 2345603)

You may have legal grounds to compel the post office to deliver your package regardless of the availability of parcel lockers. There is law that says they cannot withhold mail and must attempt delivery of all mail. They should attempt delivery to your physical residence, not just a parcel locker, before they require your to pick up at the post office. You could make the argument that mail should not be withheld because of a lack of parcel lockers just as it should not be withheld if the mail piece does not fit into a parcel locker. I would suggest doing some research and talking to the Postmaster. There are federal law mandates that cover the delivery requirements.

Originally Posted by BrianL99 (Post 2345782)

Please cite the law and federal mandates that says the Post Office must deliver a package to your home and not to your mailbox.

I'll wait.

Originally Posted by PersonOfInterest (Post 2345901)

Check Section 6 under the Postal Operations Manual (POM)

Originally Posted by TheWatcher (Post 2345377)

I tried this with our postal service when there was a mixup with hold and forwarding between our Villages home and our home in Central Pennsylvania during our vacation (this situation never happens in the Villages, right? <sarcasm Sheldon>). The PA mail kept being delivered for 3 weeks while we were on vacation (yes, we had a house sitter weekly but not daily) and the Villages mail was continued as stopped well after the hold period. Figured as above that a friendly contact at the local post office would solve the problem.

The postal person answered the door and when she found out the address she started verbally abusing me about how she was reprimanded. I was clueless as she shovelled the small bin at me (which had a small but expensive electronic component in it with mail), but apologized for the misunderstanding, but that did not seem to help.

Turns out my wife had called USPS in PA to straighten out the deliveries in PA and they mistook the PA and FL addresses. (again).

We have had comments from postal employees that "you cannot have 2 addresses".

Currently, I have my mail on forward from FL to PA that was put in place for an unexpected emergency return to PA. Family had sent me a Father's day package. It is in limbo in a postal locker since packages are not forwarded and there is no way currently to place further shipping on item.

Looks like the package is lost to the USPS. Will consider alternate delivery and do use UPS, FEDEX, and Amazon when available. The pass offs still happen occasionally but the Amazon contract to pass off packages for final delivery expired, thank goodness. However, an alternate delivery service does not catch mail/packages sent by 3rd parties to the current Villages address as happened with the current dilema.

Wife will retire in a few more years but am not hopeful for better service.