Talk of The Villages Florida

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-   The Villages, Florida, General Discussion (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/)
-   -   No wonder Comcast has such a crappy reputation (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/no-wonder-comcast-has-such-crappy-reputation-252042/)

New Englander 01-07-2018 09:14 AM

I'm with Spectrum in Pinellas. I just did a speed test on my hard wired desktop and it was 117 megs.

Bill32 01-07-2018 09:29 AM

What comcast provides in the way of services is fine, i've had several different companies in the past. Their PROBLEM is with their customer service when you do have a issue. In the past I've threatened to sue them for my doctor bills and blood pressure meds....;)

EPutnam1863 01-07-2018 11:02 AM

When we moved from one CenturyLink area to another Century Link area, we were offered a transfer of the same account. It was a bundle with Direct TV. It took us a month to get it all straightened out. The problem was that every time we called, it was a different agent. It was clear they were not good at updating notes at their end.

rexxfan 01-07-2018 12:14 PM

Quote:

Originally Posted by Bill32 (Post 1501387)
What comcast provides in the way of services is fine, i've had several different companies in the past. Their PROBLEM is with their customer service when you do have a issue. In the past I've threatened to sue them for my doctor bills and blood pressure meds....;)

I've heard that many people frustrated by local Comcast customer service generally have better luck tweeting to @comcastcares. I've never had to use it myself. My service was connected in the Fall of '15 and its been rock solid ever since, so I've not needed to contact them.
--
Bob C

Braddock 01-08-2018 04:46 PM

After 14 years with Brighthouse of which 5 was here; I switched to Comcast.mi wanted whole house DVR. I can speak into the remote to find channels and everything overall is just light years ahead.
Paying $5.00 more a month.

electricblue 01-08-2018 08:06 PM

Looking for info on Lysander from the former Brighthouse Cable Co now Spectrum. Any idea if he still is sales rep? What cable co has the village of Fenny?

Mleeja 01-08-2018 09:22 PM

If anyone has a Roku device, look up the Xfinity App for Roku. As of right now it is free if you have a Comcast Cable TV account. I use Roku and the Xfinity app on my secondary TV’s. If anyone would like more information, pm me and I can talk more about my setup.

Bavarian 01-09-2018 04:51 PM

Use DirecTv

Barefoot 01-09-2018 07:05 PM

Quote:

Originally Posted by Bill32 (Post 1501387)
Comcast's PROBLEM is with their customer service when you do have a issue. In the past I've threatened to sue them for my doctor bills and blood pressure meds.

I can understand that. I dislike Comcast intensely.
Every time I call Comcast I get a different price quote for internet plus the two speciality channels I watch.
We were charged $99 when we arrived in October, but I didn't get one of the two channels I was promised.
Then Comcast said we had to pay $196. Last time I called, they offered me Triple Play at $126. :shrug:

water boy 01-10-2018 01:27 PM

We are very happy with or comcast had it in mi. And now here price might not be the best but like the old saying goes you get what you pay for. Been here for six years they sent us a letter a few months ago saying our equipment was out of date and we were not getting the best hd quality or fastest internet, called them they came out for free and updated all my tv boxes and my computer modem. Now i have the remote that you talk into and lights up and faster internet, even my small standard tv boxes are hd where before only my two ddr boxes were.

Chatbrat 01-10-2018 01:31 PM

Is Spectrum available in Tamarind Grove?

Barefoot 01-10-2018 04:24 PM

Quote:

Originally Posted by Chatbrat (Post 1503233)
Is Spectrum available in Tamarind Grove?

Not sure. I know that Spectrum isn't available in the Village of Belvedere south of CR 466.
But you can call them to check at 1-855-222-0102.

paulat585 01-10-2018 05:11 PM

Thanks, I'll try it.

New Englander 01-10-2018 05:15 PM

I have Spectrum in Pinellas.

jbbarnard 01-23-2018 12:54 PM

How do you actually reach a supervisor at Comcast? I've been charged for boxes I don't have for months. I've called for months. I'm told that research needs to be done and it will take weeks. Then nothing. I call back and am told no research request has been submitted.
Oh, and forget asking for a supervisor. They are never "available" Help!


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