I agree with the OP. Terrible experience with Babette’s and will never shop there again. Bought two very expensive (supposedly) high quality power recliners and they have given us problems from day 1. Had them out so many times I though of them as family. The service technician though he was a furniture god. Never fixed the problem. They wear you down. Any other company would have refunded the money under a lemon law but not Babette’s. They break it, you buy it! Get your furniture elsewhere and save yourself the headaches!

I thought the package of furniture price was added to the price of the house and paid at closing then the furniture company was paid from the proceeds of the sale. I must have totally misunderstood or forgot (more likely) how it was explained, it’s been 12 years.🥴

Kent Furniture. Thanks for the recommendation. I like the looks of their furniture. Going to take a trip over.

They don’t care, they already have your $21,000.00

Always pleased with Babette’s.. sorry you had a bad experience

I’ve had a lot of homes here in villages , always sold furniture with homes, so I’ve done a lot of furniture buying , about a third I’ll say at Babette’s they have always been good both furniture and staff, FYI off post , I’ve never saw a La z boy that didn’t look ugly and out of place in a room

We love Babetts too. Excellent quality and great responsive service BUT i agree go to the store and get a dedicated sales rep to work with and you will be bery satisified.

Recliner not working. Try You Tube.
 

https://youtu.be/8EFbC2l23zk
Here is the link that may help you. I typed “couch recliner not working.” There are other videos to choose if this one does not help. Good luck.

Try the switch with the red dot on the wall. It may be plugged in to the switched side of the outlet. If so plug it in. Try the other side of the outlet.next try an extension cord or plug it into another outlet.

Walking through babettes seem to have a nicer quality stuff but was expensive. Unfortunately we chose city furniture which is much cheaper and much much less quality.

Blessings
 

I think you may want to count your blessings with Babette’s. We purchased our new build July last year. We ordered (in May) from Babettes all custom furniture for the entire house ($40K). Because of supply chain issues, many pieces took anywhere from 3-months to 10-months to receive. Just last week we finally received our last two pieces. Now, none of the supply chain issues were Babette’s problem. Covid triggered the domino effect. We had nothing but excellent service and excellent quality of furniture. Babette’s is slammed with business, so you do have to wait on their schedule to do things. It is what it is. We have had minor issues with our recliners and their service tech realigned them and fix our issues. Either you delay your departure and it get it fixed, or….since this is not an emergency issue then don’t worry about it, and schedule it for when you return. It would not be fair to bump someone else needing their services (as an example me), just so they can accommodate YOUR schedule. Knowing they are slammed with business means YOU need to be flexible.

Would you like to talk about your experience?
 

Sorry to hear about your negative experience with Babette's. If you would like to talk further, please give us a call at 352-728-5600 ext 1027. We would love the opportunity to discuss further and look into your account.

Not surprised
 

We bought our new home on January 6th last year. We went to Babette's the next day, where we were told that anything we bought could not be delivered for 3-4 months, I guess due to Covid, and that if any furniture store told us otherwise they would be lying.

We went to City Furniture the next day, spent $15,000, and 90% of it was delivered the day after closing, 31 days later.

My new home came with a Babette’s furniture package 2 1/2 years ago. I thought it was over priced but I went ahead with it anyway because it was convenient and I wanted the house. That way I could sell all my furniture up north and just come here with a few pieces and tons of boxes of course.

We shopped around a lot. Found that Babbetts seemed ok for mid quality. City was a step lower.

Take the drive to orlando or tampa. Found better quality and pricing.

All about competition!!

Have to disagree, we furnished our entire home with Babette's and had one or two issues with a couple pieces. They came out and first looked ate the problem as parts were needed, they made a call and told us when they would be back. When they came back they handled the problem with care and all has been good ever since. In today's world all employers have to settle for employees that they may not have wanted a couple years ago and that is, in my opinion, why there are so many complaints now about local businesses.

There's your help!!!
:bigbow::bigbow:

No we tried that and everything else we could think of.

Kent Furniture was excellent. I highly recommend them. Similar or the same items as Babs but lower prices.

Also the wall unit we ordered had minor damage and they were quick to repair it.

I believe they do it differently now. The price the house is listed for includes both the house and the furniture but for some reason now you pay for the house and the furniture separately. Villages deducts the furniture cost from what you pay them.

Not impressed with service, either
 

I bought some furniture from Babettes last July. Rather, I ordered some. The loveseat and sofa bed were in stock, arrived within a week, we're quite satisfied. The dining table wasn't in stock, but they had spare chairs, which they also delivered. These did not match the in-store photo (photo looked like a nice finish, actual was stressed wood), so returned them. It took them ~4 months to pick up the chairs and give me a credit for them. We also cancelled the order the the dining table once we saw it was stressed finished. That left us with just a chair with customized fabric cover. They promised delivery in Sep, then Dec, then Feb; it finally arrived in Mar 2022. During this period I would occasionally send an email tot he sale person; she would rarely respond. When I called the store she was rarely available, and I asked to be called back on my landline; she always called my cell number. Once I started daytime work I keep my cell phone off during the day, but my wife is at home to take landline calls, she was never called.
So I am not impressed by delivery schedule or the sales person I had. I will buy from some other store next time.

I used City Furniture and Ashley for most of mine. Some pieces were on backorder but Raves to both of these companies.

We bought our house furnished. It was an additional $10,000. After we moved in, we found some furniture had flaws, the mattress on the bed was so hard, like sleeping on rocks. No one told us we had options to get possible credit for the furniture. We have replaced most of it after nine years. We bought lots of our new furniture from Babettes and found them to be a very good company. Never buy a house The Villages furnishes. It’s a scam.