I’ve had a lot of homes here in villages , always sold furniture with homes, so I’ve done a lot of furniture buying , about a third I’ll say at Babette’s they have always been good both furniture and staff, FYI off post , I’ve never saw a La z boy that didn’t look ugly and out of place in a room

We love Babetts too. Excellent quality and great responsive service BUT i agree go to the store and get a dedicated sales rep to work with and you will be bery satisified.

Recliner not working. Try You Tube.
 

https://youtu.be/8EFbC2l23zk
Here is the link that may help you. I typed “couch recliner not working.” There are other videos to choose if this one does not help. Good luck.

Try the switch with the red dot on the wall. It may be plugged in to the switched side of the outlet. If so plug it in. Try the other side of the outlet.next try an extension cord or plug it into another outlet.

Walking through babettes seem to have a nicer quality stuff but was expensive. Unfortunately we chose city furniture which is much cheaper and much much less quality.

Blessings
 

I think you may want to count your blessings with Babette’s. We purchased our new build July last year. We ordered (in May) from Babettes all custom furniture for the entire house ($40K). Because of supply chain issues, many pieces took anywhere from 3-months to 10-months to receive. Just last week we finally received our last two pieces. Now, none of the supply chain issues were Babette’s problem. Covid triggered the domino effect. We had nothing but excellent service and excellent quality of furniture. Babette’s is slammed with business, so you do have to wait on their schedule to do things. It is what it is. We have had minor issues with our recliners and their service tech realigned them and fix our issues. Either you delay your departure and it get it fixed, or….since this is not an emergency issue then don’t worry about it, and schedule it for when you return. It would not be fair to bump someone else needing their services (as an example me), just so they can accommodate YOUR schedule. Knowing they are slammed with business means YOU need to be flexible.

Would you like to talk about your experience?
 

Sorry to hear about your negative experience with Babette's. If you would like to talk further, please give us a call at 352-728-5600 ext 1027. We would love the opportunity to discuss further and look into your account.

Not surprised
 

We bought our new home on January 6th last year. We went to Babette's the next day, where we were told that anything we bought could not be delivered for 3-4 months, I guess due to Covid, and that if any furniture store told us otherwise they would be lying.

We went to City Furniture the next day, spent $15,000, and 90% of it was delivered the day after closing, 31 days later.

My new home came with a Babette’s furniture package 2 1/2 years ago. I thought it was over priced but I went ahead with it anyway because it was convenient and I wanted the house. That way I could sell all my furniture up north and just come here with a few pieces and tons of boxes of course.

We shopped around a lot. Found that Babbetts seemed ok for mid quality. City was a step lower.

Take the drive to orlando or tampa. Found better quality and pricing.

All about competition!!

Have to disagree, we furnished our entire home with Babette's and had one or two issues with a couple pieces. They came out and first looked ate the problem as parts were needed, they made a call and told us when they would be back. When they came back they handled the problem with care and all has been good ever since. In today's world all employers have to settle for employees that they may not have wanted a couple years ago and that is, in my opinion, why there are so many complaints now about local businesses.

There's your help!!!
:bigbow::bigbow:

No we tried that and everything else we could think of.

Kent Furniture was excellent. I highly recommend them. Similar or the same items as Babs but lower prices.

Also the wall unit we ordered had minor damage and they were quick to repair it.

I believe they do it differently now. The price the house is listed for includes both the house and the furniture but for some reason now you pay for the house and the furniture separately. Villages deducts the furniture cost from what you pay them.