It's probably best I work around the NOVA socalled filter system. NOT HAPPY we spent $600 for NOTHING.

GREAT REVIEWS for Pelican, thanks for posting!!!!!

3,000 reivews.
88% of the reviews are Great or Excellent.

Looking at reviews below Great......a lot are unrelated to the Pelican product like: Tariffs, self-insulation, purchased the wrong product.

88%.....................outstanding.

:a040::a040:

How do you introduce Potassium tablets into the system, how much, and where do you get them?

Toymeister,
You are correct about softeners using ion exchange top reduce hardness ions such as calcium and magnesium. However, let me add some more information.

The filter systems such as Nova and others e. g. refrigerator water filters also include an activated carbon filter which can absorb organic contaminants and dissolved ions such as chlorine and chloramines which reduces the smell and bad taste in municipal water.

You can also add a reverse osmosis system to further treat potable water. We added a reverse osmosis system from NOVA that replaces our refrigerator filters. RO removes about 60 to 70 % of the dissolved ions in the water which reduces the hardness. Reverse osmosis is a water purification process that uses a partially permeable membrane to separate ions, unwanted molecules, and larger particles from drinking water. I did it as a precaution to reduce any pollutants that may be in the raw water from Chemical Plant Discharge or other sources that may reach our raw water source. In NC, reverse osmosis is being added to their treatment systems to remove PFAS chemical contamination from river water source caused by a Chemours Plant (Dupont spinoff) into the Cape Fear River and eventually into our drinking water at our previous home.

The combination of extensive filtration including activated carbon filters plus reverse osmosis to reduce dissolved ions is precisely what the bottled water companies use to produce their product.

Hopefully, my 60 yr old chemistry learning makes sense to you.

I like my NOVA filter. I live south of 44 and after 25000 gallons the taste changes; when they come and change the filter there is a lot of gunk in there that I am glad I didn't drink. I was a chemistry major in college and I understand the science about ion exchange vs filtration, but am very happy to have better tasting water and great service from NOVA.

I agree that it is not worth it to save two dollars.

I did stop buying the $50 Whirlpool refrigerator filters. The generic ones on Amazon cost less than a third of the cost.

I would stand on my head and spit chicklets to keep my NOVA system. The filter has changed our lives water-wise. Our clothes are cleaner, my wife is happier and the filters are a wreck when we get them changed every February Or March. They are a fantastic company to deal with in all aspects of the operation. They sent a technician to our home at an ungodly hour of the morning when a Golf Cart thief who was running through many backyards drove the stolen cart through many back yards and ran into our Nova Filter Shack on the back of our Manufactured Home. The guy was here in a half hour at 4 AM. Had us fixed up in no time at all. Water is great and so are they. As long as I'm alive it's NOVA baby. No more humping 20 cases of water into the house every month. They are the best and they are not my family.

How does your water taste, we closed on our home had the nova whole house system installed the next day and 2 days later we were back in Michigan won’t be moving down till end of 2023 I drink tons of water and I’m used to Michigan water which is really great I pray we aren’t disappointed ������

When we had ours installed we had them add a bypass that way when you are washing your car or using water outside it doesn’t go through the filter. The filter works the same way as the ones in your refrigerator as far as flavor goes activated carbon.

The outdoor spikets are not irrigation water but household water. I go about 18 months before replacing and am thinking of a water softener now too. I have been happy with NOVA.

We have had Nova for about 4 years now, only issue was a month ago we were standing in the garage thankfully and herd a loud pop. One of the blue tubes that hold the filters split and water was gushing everywhere, used the shut off valve to cut off water and stop the leaking. Called Nova after hours service, they sent someone the next morning to replace the tube and change the filters (great service in my opinion). Service tech said he had only see 1 other instance of the tube splitting. Could of been a disaster if we were not home.

Your kidding me - you were sold a bill of goods here in TV!! Tell me it ain’t so!! And you want advice from this site!!! YEEKES

6 months after installation, I am still happy with my Nova filtration. It made a big difference in the amount of spotting on shower fixtures, and improving the taste of the water. I ceased drinking bottles water after we had it installed.

In terms of how often the filters would have to be replaced, and what it would cost, this information was clearly available before installation.

Correct Filters?
 

Clearly, something is wrong if you have a three-stage filter system and still have house water which tastes bad and/or smells.

Are you certain you are using the correct filters and they are placed in the correct order--white sediment filter first in line and black activated charcoal filter last in line?

When I last replaced the filter cartridges in our Ispring 2-filter system from Home Depot, I tried to save a few dollars and bought a different brand also sold by Home Depot. The results were horrible, with the chlorine smell having returned. That smell was the main reason I installed the filters in the first place.

I replaced the off-brand cartridges with genuine Ispring ones and solved the problem. I have no idea why the off-brand cartridges didn't work; they just didn't.

Have Nova make a housecall. If you have an activated charcoal filter in place, you should not have these complaints. If worse comes to worse, you could add a second charcoal filter in place of the "metals" filter installed by Nova. That filter, the middle of the three, is not really needed and is more of a "sales tool" to scare buyers into buying the three filter system.

Finally, although it will not affect the smell or taste of your house water, you should have a softner installed after the filters in order to enjoy the full benefits of the filters. It is the softner which improves the "feel" of the water and prevents "hardness". The result is softer skin, no water spots on glasses and dishes, cleaner clothes, and no soap scum on the tub or the walls of the shower.

Before I purchased from Nova I researched many of the filtration systems/vendors in The Villages. The three stage filter system of the nova filter is far superior in removing unwanted contaminates
My system cost $575 installed, whereas the competition wanted so much more for what appeared to be an inferior system
I have had no issues in five years of use and my water tastes great
I change the filters myself for $90 and consider it a small price to pay for “cleaner” water