Talk of The Villages Florida

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-   The Villages, Florida, General Discussion (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/)
-   -   Nova water filter system (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/nova-water-filter-system-332734/)

davebeau60 06-10-2022 10:07 AM

Works for me
 
I've had the Nova filters for 3.5 years and been very pleased with it. The water tastes great and no more calcifications...and that's without the water softener. Maybe it's different depending on what part of The Villages you live in. I live in the village of Fenney and the water was very bad tasting before the Nova filter. Granted, I'm used to having my own spring in Maine bubbling out from an underground lake that was better and bigger than Poland Spring water not far from me. So, me saying it was bad before the Nova system was installed may not be so bad for others. It's just what you're used to I guess.

Boilerman 06-10-2022 10:29 AM

We’ve has NOVA for 4 years and are very pleased. Cost is reasonable with the taste much improved. I would never own a home here without one.

shirart 06-10-2022 10:56 AM

SORRY for YOUR misunderstanding. I am well aware of the Irrigation water not coming through the filter system. I was refering to my wife watering plants with the hose or with a watering container. You must be an EMPLOYEE of Nova protecting your interest in the company. It's called JOB PROTECTION. It's like most things in life it's a personnal opinion on any particular subject. MINE is, Still not happy with the NOVA system. I don't have a large Aquarium of fish that I'm trying to protect, it's just me and my family. I still feel like we were sold bad info before we agreed to have the system installed. Info in AD was changed after our purchase. UGHHHHH

retiredguy123 06-10-2022 11:11 AM

Quote:

Originally Posted by shirart (Post 2104801)
SORRY for YOUR misunderstanding. I am well aware of the Irrigation water not coming through the filter system. I was refering to my wife watering plants with the hose or with a watering container. You must be an EMPLOYEE of Nova protecting your interest in the company. It's called JOB PROTECTION. It's like most things in life it's a personnal opinion on any particular subject. MINE is, Still not happy with the NOVA system. I don't have a large Aquarium of fish that I'm trying to protect, it's just me and my family. I still feel like we were sold bad info before we agreed to have the system installed. Info in AD was changed after our purchase. UGHHHHH

I have never had a filter system of any kind. I like the tap water just the way it is. But, it seems to me, that the Nova system is a system that allows your water to flow through cannisters that contain 3 types of filters. So, the water quality is entirely controlled by the type of filters you place in the cannisters. Why don't you research the different types of filters? Maybe you will find some filters that will fit into the cannister that will provide the water quality that you like.

JSR22 06-10-2022 11:24 AM

We and numerous neighbors have the NOVA filtration system. The systems were installed more than 8 years ago and everyone is happy. When we moved in the water smelled like chlorine. Since the installation we have great tasting water, clean clothes and dishes. I highly recommend NOVA.

MartinSE 06-10-2022 11:30 AM

Quote:

Originally Posted by shirart (Post 2104370)
About 3 years ago we purchased the Nova Water Whole House Filter System and are not pleased with the results. I believe we were sold a bill of goods that were not true. When we read the promo it indicated we would have to change filters ONCE a year at a cost of $125. After the system was installed only then did we find out that the filters needed to be changed after 28,000 gals of water was used. We use about 3200 gals a month ( Water Wisdom on the VCDD site says normal is 2700 per month but back a few years ago it said 3700 was average for all style of homes in TV, I have it documented) which put us at changing filters every 9 months. All water for washing the house,the car, cleaning the driveway, watering plants all go through the filter system. The taste of the water from the system is not good even with a few drops of lemon added. We still buy bottled water. Does anyone know how we can take the system out and have the water reverted back to the original system? Any ideas would be appreciated.

Sorry to hear this.

We have a nova system also. We normally have good-tasting water. But, I have found every month or two for a couple of hours we have a noticeable chlorine smell/taste.

It only happens occasionally and only for a short amount of time.

In looking into it, and discussing it with NOVA the conclusion I came to is that periodically the water company purges the system with a higher than normal level of chlorine which is too high a concentration for the filter to remove.

The filter is rated to remove some level of chlorine per gallon, if it exceeds that level some will get through. A solution would be to be an additional (4th) filter inline after the 3 you have that is for removing chlorine (assuming the bad smell/taste you are experiencing is chlorine.)

We moved here from a country location where we had a well. We were "downstream" from some industrial areas, and decided to put in a whole house filter on our well and we used the same types of filters NOVA uses. I did it myself so I did a lot of research and spoke with the University of Florida agricultural people (who we had tested our water) and they recommend the system.

Carlsondm 06-10-2022 02:56 PM

You can buy the wrench from Nova to change the filters. Cartridge filters are on Amazon and other places. Cuts the cost of changing filters in half. Use an under sink filter or Pur, Brita, etc pitcher filter for drinking water in the refrigerator if the taste bothers you. That offers another level of filtration for just drinking water. That is what we do.

The water stunk when we moved in. Nova removed that problem. We change filters when needed.

Cartridges are quite heavy wet, so be ready to lift weights if you do it yourself. There is a bypass.

photo1902 06-10-2022 02:59 PM

Quote:

Originally Posted by Carlsondm (Post 2104857)
You can buy the wrench from Nova to change the filters. Cartridge filters are on Amazon and other places. Cuts the cost of changing filters in half. Use an under sink filter or Pur, Brita, etc pitcher filter for drinking water in the refrigerator if the taste bothers you. That offers another level of filtration for just drinking water. That is what we do.

The water stunk when we moved in. Nova removed that problem. We change filters when needed.

Cartridges are quite heavy wet, so be ready to lift weights if you do it yourself. There is a bypass.

So NOVA is adding a bypass nowadays?

Carlsondm 06-10-2022 03:08 PM

Quote:

Originally Posted by photo1902 (Post 2104859)
So NOVA is adding a bypass nowadays?

You need to install your own bypass.

TCRSO 06-11-2022 07:55 AM

We have Nova filters in our home and two rental properties and have had no issues. We change the filters once a year. We were advised that if you are in a new area (such as St Johns) which is still under development, the filters may need to be changed within 6 months since all of the pipes are new and may contain sediment.

TedfromGA 06-11-2022 08:05 AM

We have Nova and there potassium water softer plus a RO system for the refrigator. Change the filters every year. We installed Nova's system when we moved into the Villages almost 4 years ago. Our water is tasteless and smell less, no calcum deposites and clear ice cubes. There must be something wrong with your Nova system as too many people have had good experiences with it.

Ptmckiou 06-11-2022 08:12 AM

Observations
 
We have a NOVA system for 6 months, south of 44. It has removed the chlorine smell it had and now tastes great. However, I’m puzzled why one would buy bottled water ($$$), rather than using a great $50 filter cartridge in their refrigerator that will completely cleanup your drinking water. Prior to installing NOVA, we always used the filtered water from our refrigerator and the “change filter” light came on about once every 3 months because of high use.

We were told by our pool company that under no circumstance use water that has been softened in your pool (all outdoor faucets go through your house filter system). Softened water will deteriorate components of your pool, so you’ll need to bypass the softener when filling.

EatthMama 06-11-2022 08:13 AM

Aquasana
 
Quote:

Originally Posted by shirart (Post 2104370)
About 3 years ago we purchased the Nova Water Whole House Filter System and are not pleased with the results. I believe we were sold a bill of goods that were not true. When we read the promo it indicated we would have to change filters ONCE a year at a cost of $125. After the system was installed only then did we find out that the filters needed to be changed after 28,000 gals of water was used. We use about 3200 gals a month ( Water Wisdom on the VCDD site says normal is 2700 per month but back a few years ago it said 3700 was average for all style of homes in TV, I have it documented) which put us at changing filters every 9 months. All water for washing the house,the car, cleaning the driveway, watering plants all go through the filter system. The taste of the water from the system is not good even with a few drops of lemon added. We still buy bottled water. Does anyone know how we can take the system out and have the water reverted back to the original system? Any ideas would be appreciated.

Years ago I did a lot of research on whole house filtration systems for a book I was writing. I settled on the 1 million gallon Aquasana Rino for my home in ATL. I bought the 600,000 gallon system for my courtyard villa here, but had to have a plumber from outside TV to install.
There are 4 components to it. Only the pre filter and post filters need to be changed, and I do it myself. Aquasana will send filters on an auto schedule if you want it. I was getting backed up with too many filters, so had to have to have them stop doing this for awhile. The other 2 components are guaranteed for 600,000 gallons, which should last over 50 years according to my water usage.
No salta to add, and the water tastes great.
Good luck whatever you decide😊

jimkerr 06-11-2022 08:28 AM

Quote:

Originally Posted by shirart (Post 2104370)
About 3 years ago we purchased the Nova Water Whole House Filter System and are not pleased with the results. I believe we were sold a bill of goods that were not true. When we read the promo it indicated we would have to change filters ONCE a year at a cost of $125. After the system was installed only then did we find out that the filters needed to be changed after 28,000 gals of water was used. We use about 3200 gals a month ( Water Wisdom on the VCDD site says normal is 2700 per month but back a few years ago it said 3700 was average for all style of homes in TV, I have it documented) which put us at changing filters every 9 months. All water for washing the house,the car, cleaning the driveway, watering plants all go through the filter system. The taste of the water from the system is not good even with a few drops of lemon added. We still buy bottled water. Does anyone know how we can take the system out and have the water reverted back to the original system? Any ideas would be appreciated.

I've had several water systems in other homes we've owned in Florida. I've found Nova Filters to be excellent. The water finally tastes good out of any faucet. The recommendation to change yours at 28,000 gallons is just that. A recommendation.

The way you word your post is that Nova is somehow being unethical which is furthest from the truth. I've found them to be extremely honest. Try to find the prices of water treatment systems on their competitors websites. You wont be able to because these companies will try to milk each customer for as much as they possibly can.

I ripped out the crappy Pelican water softener that was in my house and couldn't be happier with my Nova system.

EdFNJ 06-11-2022 10:22 AM

2 Attachment(s)
Quote:

Originally Posted by shirart (Post 2104370)
About 3 years ago we purchased the Nova Water Whole House Filter System and are not pleased with the results. I believe we were sold a bill of goods that were not true. When we read the promo it indicated we would have to change filters ONCE a year at a cost of $125. After the system was installed only then did we find out that the filters needed to be changed after 28,000 gals of water was used. We use about 3200 gals a month ( Water Wisdom on the VCDD site says normal is 2700 per month but back a few years ago it said 3700 was average for all style of homes in TV, I have it documented) which put us at changing filters every 9 months. All water for washing the house,the car, cleaning the driveway, watering plants all go through the filter system. The taste of the water from the system is not good even with a few drops of lemon added. We still buy bottled water. Does anyone know how we can take the system out and have the water reverted back to the original system? Any ideas would be appreciated.

Must be something not working with ours because they get SO DIRTY that I have to change them once a year! :1rotfl::1rotfl:

Usage is like gas MPG, there are likely hundreds of variables that might require them to be changed more or less often. I change mine myself every Jan. Cost me about $95 direct from Nova. Only reason I don't let them do it is I HATE WAITING FOR ANY SERVICE TO SHOW UP! I have received different brands both from Nova and from 3rd party sources (Nova was actually a few cents cheaper than other places) as long at they were the right "microns" (although the last ones from Nova had a smaller "micron" for one of the filters).

There is one poster here who once claimed "Nova water tastes like crap" and frankly I'd bet a McDonalds Happy Meal he couldn't tell the difference on a true blind taste test between Nova or his or any other fave brand with water taken from the same faucet.

EDITED TO ADD DISCLAIMER: Changing the filters is "easy" but they do get quite heavy when wet and depending on how low it is mounted and ones physical condition :) it might be easier to have it done by them (or someone).

Attached are the last 2 years change so you can see how they work.

dewilson58 06-11-2022 12:20 PM

Quote:

Originally Posted by Travelhunter123 (Post 2104672)
What is the cost of a pelican system?

Posted on their website.

joelfmi 06-11-2022 01:15 PM

If you don't want the help of a Master plumber, then why bother asking for help

lawgolfer 06-11-2022 02:12 PM

final thoughts
 
Quote:

Originally Posted by shirart (Post 2104370)
About 3 years ago we purchased the Nova Water Whole House Filter System and are not pleased with the results. I believe we were sold a bill of goods that were not true. When we read the promo it indicated we would have to change filters ONCE a year at a cost of $125. After the system was installed only then did we find out that the filters needed to be changed after 28,000 gals of water was used. We use about 3200 gals a month ( Water Wisdom on the VCDD site says normal is 2700 per month but back a few years ago it said 3700 was average for all style of homes in TV, I have it documented) which put us at changing filters every 9 months. All water for washing the house,the car, cleaning the driveway, watering plants all go through the filter system. The taste of the water from the system is not good even with a few drops of lemon added. We still buy bottled water. Does anyone know how we can take the system out and have the water reverted back to the original system? Any ideas would be appreciated.

Two final thoughts:

1. Is there a "bypass" line on the filter system? If so, could you have, inadvertently, turned the valves in the wrong order? If so, you might not be using the filter system and are running "raw" water in your house.

2. Buy two new activated charcoal filters. Install them in place of the second and third filters in the Nova system. The first filter (white color) is to remove sand and sediment and is needed. The second filter is to remove metals (primarily lead), and is not needed in The Villages. The third filter in the Nova system is activated charcoal.

With two charcoal filters in your system, and the certainty that the bypass valves are correctly positioned, it is hard to believe that you will experience a foul smell or taste in the household water.

Ken D. 06-12-2022 07:17 AM

Please note Pelican was recently acquired by Pentair, an international company. You can expect some changes there.


Quote:

Originally Posted by dewilson58 (Post 2104373)
You are not the only one with issues with Nova.
Not sure how it was installed, but there should be bypass values on it.

If not, might be able to remove the actual filters and just let the water flow thru the canisters.

If you are going to re-invest in a whole house system.....I love our Pelican.
They have a good website and is a national company (unlike some locals).


Good Luck.


photo1902 06-12-2022 07:36 AM

Quote:

Originally Posted by Carlsondm (Post 2104862)
You need to install your own bypass.

No thanks. I have no need for one and was just curious if they are adding them on installs nowadays.

photo1902 06-12-2022 07:53 AM

Quote:

Originally Posted by joelfmi (Post 2104770)
To keep your water tasting and smelling great consider installing the GE Reverse Osmosis Water Filtration System. This water filter is installed under your sink for a discreet appearance and filters up to 11 Gal. of water daily. The reverse osmosis membrane helps reduce microscopic contaminants such as arsenic, lead and ammonia, for better tasting water for drinking and cooking. The filter indicator reminds you when to replace the filter.
Triple-stage filtration - Our triple-stage filtration process reduces 95 impurities from your drinking water, including lead
Lead removal - Lead is invisible, tasteless and odorless when present in water. Reduce lead with this under-sink filtration system
Design and function - Our filtration faucet is as functional as it is stylish, with a filter change indicator to alert you when it's time to change your filter
Big results, small footprint - Get the best in filtration without sacrificing your space. Our reverse osmosis system is easy to install under the sink
NSF/ANSI certified - Certified to meet the highest quality control standards. Full details found on the performance data sheet
Premium filtration - Maintain premium filtration levels with replacement filters FQ18PN and FQ18MN
Easy-change filter -Change filters in a snap with zero mess, thanks to the twist/lock design
Easy install - With push-to-connect fittings, you can install your system in no time
recommend by mater plumber THD

Straight from the Home Depot website :popcorn:

jimbo2012 06-12-2022 11:23 AM

A three stage Reverse osmosis (RO) unit as stated above is 95% and that when the filters are changed on regular basis.
But most folks don't know when to change them, absent frequent changes that 95% drops.
The filters to replace including the membrane are $135 if you do it yourself and is needed at about 240 gallons of use. or every 90 days.
The average for drinking a cooking is 2 gallons a day
The unit sells for two hundred dollars, for the money not a bad system initially,
but the annual cost of filter changes add up to over $500 a year.
Most folks in TV aren't going to get down on the floor and deal with changing filters let alone installing one.

But if you want the real deal the way to go for an RO's a 5 stage, 75 gallon a day they are 99% effective filters changes are 12-15 months.

Installed Nova 5 stage $575 filter replacements $105

https://cdn11.bigcommerce.com/s-aabq...438598.jpg?c=1

If you wish to DIY $379 set of 5 filter replacements only $49

If you want the details of any of our systems please call us 352.566.2649,
speak to Brad Or Bob
We'll be happy to clarify any point raised in this thread

.

ton80 06-14-2022 09:19 AM

Quote:

Originally Posted by dewilson58 (Post 2104373)
You are not the only one with issues with Nova.
Not sure how it was installed, but there should be bypass values on it.

If not, might be able to remove the actual filters and just let the water flow thru the canisters.

If you are going to re-invest in a whole house system.....I love our Pelican.
They have a good website and is a national company (unlike some locals).


Good Luck.

DEWilson
I have read through the replies to the OP initial note and your note (reply #2). The vast majority of replies are positive to Nova Filters and the good results. To current time,
total responses 64
Positive responses 24
Negative responses 2 (Shiriart and DEWilson)

Regarding Pelican now Pentair responses 2 total
Positive 1: DEWilson
Negative 1 :#52 "who ripped out the crappy Pelican system"
NOVA WINS!

Suggestion to Shiriart: Contact Nova Filters to explain your problem. They can look at your filter conditions versus water usage and perhaps identify the problem. For example, your comments indicate that your filters get very dirty apparently much more than other responders reported experience. If the sediment breaks through the filters it will fill the voids in the activated carbon filter bed and stop removing Chlorine, etc, Bad taste will return. You may need more frequent sediment filter replacements due to an unusually high sediment load in your local Villages potable water system.

DEW, I have read the Pelican/Pentair website information.
The costs for Pelican/Pentair components are higher than Nova System installed.
There is less information on capacity etc. for Pentair components

I have had several discussions with Nova before we decided to install our system. I have an extensive background in water treating for Oil Refineries. The information from Nova was consistent with my experience.

Regarding national versus local companies, the quality of the advice you get is a function of the expertise of the individual you are talking to. Dealing with National companies you may get a local sales representative or a true technical resource in the main organization. Based on my past experience you often have to go up the line to reach the best resource. With Nova Filters, you can start "at the top" with Bob N who developed the systems.

I have had the Nova System of filters plus RO for drinking water for about 6 years. My wife is happy with the water and so am I.

dewilson58 06-14-2022 09:24 AM

Quote:

Originally Posted by ton80 (Post 2106057)
I have had the Nova System of filters plus RO for drinking water for about 6 years. My wife is happy with the water and so am I.

Glad you are happy.

Nova sells a few in The Villages.

Pelican sell thousands across the USA.

Glad Jimbo is your friend...............you post a lot about Nova.

:1rotfl::1rotfl:

ton80 06-14-2022 12:25 PM

Quote:

Originally Posted by dewilson58 (Post 2106059)
Glad you are happy.

Nova sells a few in The Villages.

Pelican sell thousands across the USA.

Glad Jimbo is your friend...............you post a lot about Nova.

:1rotfl::1rotfl:

DEW for the record:

1. NOVA reports 14,000 sales of systems on their website. That is more than a few.

2. I have posted 2 or 3 times on Nova filters sometimes to add facts to discussions and to state that I am happy with the NOVA systems performance. The majority of responders recommend NOVA.

3. I have looked at a few threads and notice that you have promoted Pelican at least 20 times. I only recall maybe 3 or 4 other posters recommending Pelican.

I am signing out of this thread now. I don't want to add any more to your prodigious post count.

dewilson58 06-14-2022 12:50 PM

Quote:

Originally Posted by ton80 (Post 2106135)
DEW for the record:

:coolsmiley:

photo1902 06-14-2022 05:30 PM

Quote:

Originally Posted by ton80 (Post 2106057)
DEWilson
I have read through the replies to the OP initial note and your note (reply #2). The vast majority of replies are positive to Nova Filters and the good results. To current time,
total responses 64
Positive responses 24
Negative responses 2 (Shiriart and DEWilson)

Regarding Pelican now Pentair responses 2 total
Positive 1: DEWilson
Negative 1 :#52 "who ripped out the crappy Pelican system"
NOVA WINS!

Suggestion to Shiriart: Contact Nova Filters to explain your problem. They can look at your filter conditions versus water usage and perhaps identify the problem. For example, your comments indicate that your filters get very dirty apparently much more than other responders reported experience. If the sediment breaks through the filters it will fill the voids in the activated carbon filter bed and stop removing Chlorine, etc, Bad taste will return. You may need more frequent sediment filter replacements due to an unusually high sediment load in your local Villages potable water system.

DEW, I have read the Pelican/Pentair website information.
The costs for Pelican/Pentair components are higher than Nova System installed.
There is less information on capacity etc. for Pentair components

I have had several discussions with Nova before we decided to install our system. I have an extensive background in water treating for Oil Refineries. The information from Nova was consistent with my experience.

Regarding national versus local companies, the quality of the advice you get is a function of the expertise of the individual you are talking to. Dealing with National companies you may get a local sales representative or a true technical resource in the main organization. Based on my past experience you often have to go up the line to reach the best resource. With Nova Filters, you can start "at the top" with Bob N who developed the systems.

I have had the Nova System of filters plus RO for drinking water for about 6 years. My wife is happy with the water and so am I.

I’ll add that they have excellent customer service. On a recent filter change, the tech replaced a defective pressure gauge on the system. No questions asked.

junction29 06-15-2022 04:18 AM

We have had the Nova system since 2013 and are very happy with it and the team that come and change our filters once a year, sorry you are not happy, but I think you are an exception, as all the people near us that have them fitted are happy with them.


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