Talk of The Villages Florida

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-   The Villages, Florida, General Discussion (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/)
-   -   one hour wait at Mallory with tons of empty tables (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/one-hour-wait-mallory-tons-empty-tables-192269/)

goodtimesintv 05-04-2016 10:51 AM

Grown adults all having to sit together at the same table in the school lunchroom, before recess, is silliness from the start.

It's not like they all haven't seen each other on the golf course and in the neighborhoods and town squares here.

If you want banquet service, call the banquet manager and make a reservation so they can be properly staffed AND have the group seated where their noise doesn't make it impossible for everyone else to have a conversation.

Carpe Diem 05-04-2016 11:59 AM

I live in Sabal Chase and love to eat at Mallory.

Mleeja 05-04-2016 03:31 PM

I love it when people say they won't go back to a restaurant. This just means better service for the rest of us....

outlaw 05-04-2016 05:43 PM

Any restaurant worth its salt should be able to handle a party of eleven if there are a bunch of tables empty. An hour wait is ridiculous.

graciegirl 05-04-2016 06:45 PM

///

xkeowner 05-04-2016 06:52 PM

This seems like a restaurant discussion
 
Most restaurants assign servers several tables in an area then spread customers among those areas as evenly as possible. The hostesses at Mallory are experienced and do a pretty good job of doing this. A party of eleven would require at least two large tables and more likely 3-4 tables adjacent. It is probable that even though there were many empty tables, the hostess knew from seating times that it could be an hour before they would have empty tables adjacent to one another to seat a group of eleven.

It is also interesting the OP arrived at Mallory at 7ish and was so enthralled by the company they demanded to be seated with that they traveled back to Gator's, were seated and were making the original post by 7:30ish.

dewilson58 05-04-2016 07:26 PM

Quote:

Originally Posted by outlaw (Post 1221833)
Any restaurant worth its salt should be able to handle a party of eleven if there are a bunch of tables empty. An hour wait is ridiculous.

Any customer worth their salt knows empty tables does not equate to the ability to handle.

I give the employees credit for being honest and letting the customer know how long it will be. If the OP was seated at an empty table and they were not served for an hour......well you can imagine.

ColdNoMore 05-04-2016 08:11 PM

Quote:

Originally Posted by xkeowner (Post 1221870)
Most restaurants assign servers several tables in an area then spread customers among those areas as evenly as possible. The hostesses at Mallory are experienced and do a pretty good job of doing this. A party of eleven would require at least two large tables and more likely 3-4 tables adjacent. It is probable that even though there were many empty tables, the hostess knew from seating times that it could be an hour before they would have empty tables adjacent to one another to seat a group of eleven.

I think you nailed it.



Quote:

Originally Posted by xkeowner (Post 1221870)
It is also interesting the OP arrived at Mallory at 7ish and was so enthralled by the company they demanded to be seated with that they traveled back to Gator's, were seated and were making the original post by 7:30ish.

Good catch. :thumbup:

outlaw 05-05-2016 06:50 AM

Quote:

Originally Posted by dewilson58 (Post 1221879)
Any customer worth their salt knows empty tables does not equate to the ability to handle.

I give the employees credit for being honest and letting the customer know how long it will be. If the OP was seated at an empty table and they were not served for an hour......well you can imagine.

No excuse for not being able to handle 11 people sooner than an hour, unless the restaurant was full.

outlaw 05-05-2016 06:53 AM

Same old group blaming the OP for daring to state their opinion.

photo1902 05-05-2016 07:34 AM

:bigbow:
Quote:

Originally Posted by goodtimesintv (Post 1221635)
Grown adults all having to sit together at the same table in the school lunchroom, before recess, is silliness from the start.

It's not like they all haven't seen each other on the golf course and in the neighborhoods and town squares here.

If you want banquet service, call the banquet manager and make a reservation so they can be properly staffed AND have the group seated where their noise doesn't make it impossible for everyone else to have a conversation.


graciegirl 05-05-2016 08:30 AM

Quote:

Originally Posted by outlaw (Post 1221968)
Same old group blaming the OP for daring to state their opinion.

And YOU are disagreeing or challenging or stating YOUR opinion about the "same old group". I believe that is one of the purposes of this forum, to discuss and cuss and agree and disagree and talk about stuff.

I am a HUGE fan of the veteran servers in The Villages. Some of them have held their positions for years. They are amazingly good at their jobs, and patient with a bunch of folks who are too often impatient, have no bringin' up, and are demanding, especially when they have a snootfull. I would last just about five minutes at their very difficult job.


WAIT. WAIT.WAIT.............

I didn't read this OP's statement very well, thinking I was responding to yesterday's thread about Mallory, which I can't find (that's a mystery) where the OP demanded to be seated and served before the whole group arrived and said the server said that "It was his way or no way". That statement didn't ring true to me...........I remembered it quite clearly. The other thread is gone..hmmmm.

You may be right outlaw. I was thinking I was "piling on" to that thread.

Jayhawk 05-05-2016 08:42 AM

Quote:

Originally Posted by devohna (Post 1221356)
we have gone to the Mallory almost once a week since we moved here but tonight will be the end for me for a while. there was a group of 11 of us tonight went there after being on the square we got there around 7 ish and there were tons of empty tables. we were told there was a 1 hour wait as since the snow birds are gone they cut staff. I guess those of us who live here year round and support these businesses on their off season don't matter. we turned our golf cart around went back to the square to gators and got right in. I am done with Mallory for a long while.

I see from one of your prior complaints that you had the same experience at Orange Blossom.

Was that a large group, too?

dewilson58 05-05-2016 08:52 AM

Quote:

Originally Posted by outlaw (Post 1221965)
No excuse for not being able to handle 11 people sooner than an hour, unless the restaurant was full.

Again........not having salt, you miss the other functions (other than tables) within a restaurant which must have capacity in order to serve people.

It's like going to the grocery store, seeing open parking places and assuming the store is open and you can go in buy bread and salt.

dengid 05-05-2016 12:54 PM

Are you kidding me?
 
Quote:

Originally Posted by Walter123 (Post 1221429)
You are correct. Try Cane Gardens. Service was good today. Nothing special about Malory that you should wait 1 hour.

Are you kidding me. Agree Cane is good, but it seems like it's an 45min to one hour wait whenever you go. I gave up the last 4 times I tried.


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