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Whether you go shopping, restaurants, doctors office, whatever, always look at the receipt BEFORE you leave the establishment. That way any questions you may have can be addressed immediately. Mistakes happen.
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Whenever I write a 7, I put a line through the vertical so that we could not be confused with number nine. One always has a horizontal line at bottom.
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Since every Merchant including restaurants understands that the credit card fees include to pay for your 2% back, prices are higher for everybody including cash customers so you might as well get the benefit of the 2% rewards back. By the way I'm totally against this as it basically is Fraud against the government since you don't pay taxes on Rewards . You can blame the airlines in the 70s restarting frequent flyer Rewards which carried over in to General rewards on credit cards. one big game
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Yes, only your group is impacted.
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Was the transaction you saw a pending one or the final one. If pending, maybe they overestimated how much would be tipped.
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My wife and her friend went to California Pizza Kitchen a few weeks ago and about a week later we had bogus charges on the credit card. She is the only one that uses that card and, looking back at previous charges, it was the only "new" store she used that card at. The CC company canceled the charges and sent new cards. I didn't want to call the store because of a chance the manager might be part of some funny business. Tried to call the HQ but got put on hold for 10 mins. Their phone system only allows 2 options, neither gets me to the loss prevention dept.
Having been the Mgr. of Restaurant Information Systems for a major pizza chain and later worked for a major loss prevention company, I have my suspicions. |
Could be systematic
This happened a few years back, at the burger joint in Sumter Landing. They said it was the place they did their deposits through, but that never made any sense.
They likely had someone working there who was skimming. I would speak to the police, as they may find there is an organized thing happening. Good that you are alert. Most wouldn't notice a small difference. Good luck. |
Overcharged!
Recently I had the second experience of my tip amount being changed. This time it was to add on $3.00 to an already $4.00 tip for a $20 meal written plainly on the receipt. I called the manager and was told it was an "honest" mistake? They sent me the $3. in the mail.
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I too always keep receipts to match to CC statement. Last time this happened to me, the server had increased the tip amount after we left. Having the original receipt gave the manager a lot of info to get this problem taken care of. BTW this was not at Prima.
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No, not true. The IRS has been quite clear on when you would owe taxes on "rewards" from credit card companies. If you receive a "reward" for doing nothing (i.e. you don't have to spend any money to get the "reward") then you owe taxes. You should receive a 1099 in that situation. Otherwise, the "rewards" are effectively discounts.
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It just happened to me for the first time two weeks ago at Legacy Pool Grill. But the difference was only 8 cents, so no sweat.
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I previously submitted a post on this same subject about a year ago. I found various Brownwood businesses routinely adding small amounts to my final bill after it was signed and tips were given. They were all approached, apologized and adjusted the bill. Not sure if they were padding the tip or adding credit card fees without advising me beforehand but it happened to me on about 10% of my visits. I consider this extremely high considering it almost never happens everywhere else. The biggest problem I experience in The Villages is the bar huts in the square. Very polite servers but on many occasions they have added tips to my credit card after I already put cash in the tip bucket and chose “no tip” on the credit card. It’s always $2-3 so I have been letting it slide. Last week my credit card came through with a $100 tip added for an $11 purchase. Called Villages Entertainment and they did not deny that adding tips is practiced by some at the huts. They did reverse the $100 overcharge. I have switched to using cash until they fix this systemic problem. I also save all restaurant receipts and typically have to challenge a merchant or two every month. Sad.
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Do you know if you always clicked the green button at the bottom of the signature that says something like, "Accept Signature?" I always thought, perhaps incorrectly, that button would finalize the transaction and prevent any further changes. You might also start asking for receipts. It's a pain for you and them but it might get the point across. Ignoring a pattern of unauthorized charges being added to your credit card is a bad idea. Mistakes happen but very rarely; I think it may have happened to me once in my life but even that time it could have been me that made the mistake. A one-time $100 "mistake" is certainly worth calling about but so is the second or third time a $2 "mistake" is made. If you allow a pattern to be established then it will be harder to prove it was a "mistake" down the road. |
Ohiobuckeye
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Funny how you never hear of customers being under charged. Please REPORT it. Skip |
Why do some of you start these posts damning a restaurant or complaining about your bill and can’t, for some kindergartener reason, not name the restaurant?
Some of you start a post just to show how much common sense you don’t have….. |
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The waiter brought a bill that was for an appetizer and a meal. We had an appetizer, two meals and a special margarita. More than triple the cost... I could have paid the wrong amount, but I didn't. I let him know, the thanked me profusely and brought me the correct bill... It does happen... |
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I've also had tips not entered at all. I made that up to the server the next time we visited the restaurant. I don't think I've ever had a meal left off my bill. I hope that I would notice that and have it corrected before paying. |
You need to reconcile your receipts against your credit card statement. This is important. Quite a few years ago, I ordered a salad for $12 and tip was $3 for a total of $15. When I reconciled that receipt to my statement I was surprised. I was charged $18. I went back to the restaurant to see the manager, he made a copy of my receipt and statement. He corrected the problem and gave me a card for a free dessert. The hostess told me that this would be the 4th person to be fired for changing the tip and she has only been working there 1 1/2 years. She told me that the servers make fun of the seniors because we are too stupid and old to check our receipts to our statements. That statement bothered the hostess more than the stealing as she was a senior. That server took that $12 salad and added $6 for a 50% tip. I did go back to that restaurant for lunch and my free dessert and that server did not work there anymore. That restaurant is another restaurant now in Sumter landing.
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Guess I will have to be more careful in the future. |
This is a very common scam. The vast majority of people do not watch their receipts and balance to their bank statements, so it’s easy to add a few dollars to a receipt.
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Be careful it may not be an addon on the receipt BUT menu entree example $26.50 on reciet it goes to $28.50 and or up charge of 3% or more up charge for credit card usage
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