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-   The Villages, Florida, General Discussion (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/)
-   -   Phone call from Medicare ? (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/phone-call-medicare-347905/)

OhioBuckeye 02-23-2024 10:42 AM

Ohiobuckeye
 
Quote:

Originally Posted by baileysdad (Post 2303537)
Received a phone call from a person that claimed to be from Medicare looking to confirm my Medicare number so I could get the "new card" ??? he said one with a chip.

I refused to give him my info and he finally hung up on me.

Have you received a call like this? Is there a new card?

Sounded wrong...

Don’t believe anybody what they say over the phone. If it was me I would call the business that’s trying to get in touch with me, just me but there’s to many scams out there so if you’re a Medicare client call them yourself but don’t trust any # they tell you to call, so be safe & don’t call the # they give you! If your anybodies client you should have paperwork with their # on it!

Two Bills 02-23-2024 11:10 AM

What can they do with you saying 'yes' or 'no' or from even recording your voice?
No financial institution deals with me with voice recognition, or even holds a voice recording of me to the best of my knowledge, and certainly none with permission.
Even if there was, there are a lot more layers of security before access to any account.
I have never known any bank or financial business that will part with money with a 'Yes.'

I am, however, a bit worried about face and retina access, as I have this vision of someone stealing my hard-earned with my head dripping blood and tucked under his arm, or with my eyes in his hand!

Boomer 02-23-2024 11:38 AM

Quote:

Originally Posted by Two Bills (Post 2304267)
What can they do with you saying 'yes' or 'no' or from even recording your voice?
No financial institution deals with me with voice recognition, or even holds a voice recording of me to the best of my knowledge, and certainly none with permission.
Even if there was, there are a lot more layers of security before access to any account.
I have never known any bank or financial business that will part with money with a 'Yes.'

I am, however, a bit worried about face and retina access, as I have this vision of someone stealing my hard-earned with my head dripping blood and tucked under his arm, or with my eyes in his hand!


Maybe so or not, TwoBills, but I was not going to give in, even with one word, to a robot asking me questions on a seemingly random phone call, even with a caller ID attached. If United Healthcare really needs to talk to me about anything I actually need to know, they can do better than that.

I rarely need to call the investment company where our IRAs are parked, but when I do, the recording that answers is always asking to keep my voice as part of the identifying process. Of course, the actual person who finally answers is on a recorded line and that is OK, and even a good thing, and has been standard practice forever — but to get in the door by voice? I just don’t want to do that. It’s creepy. I think I am getting by it, but who knows.

I completely agree with you about that face and eyeball thing. As attributed to The Bard — along with a few others, “The eyes are the window to the soul.”…..EEK! What will they try to get next! ;)

Boomer

Dusty_Star 02-23-2024 12:11 PM

Quote:

Originally Posted by Two Bills (Post 2304267)
What can they do with you saying 'yes' or 'no' or from even recording your voice?
No financial institution deals with me with voice recognition, or even holds a voice recording of me to the best of my knowledge, and certainly none with permission.
Even if there was, there are a lot more layers of security before access to any account.
I have never known any bank or financial business that will part with money with a 'Yes.'

I am, however, a bit worried about face and retina access, as I have this vision of someone stealing my hard-earned with my head dripping blood and tucked under his arm, or with my eyes in his hand!


Funny.

But a YES recorded in your voice, might be able to do quite a bit of damage.

Do you authorize this wire to 'whoever' of 10,000,000 GBP? YES

Or to authorize credit card charges, phone charges, etc.

I've read, whether it is true or not is a different question, that YES is the worst word to give the con artists.

What is the “Say Yes” Scam? - Genisys(R) Credit Union.

Two Bills 02-23-2024 02:35 PM

Quote:

Originally Posted by Dusty_Star (Post 2304301)
Funny.

But a YES recorded in your voice, might be able to do quite a bit of damage.

Do you authorize this wire to 'whoever' of 10,000,000 GBP? YES

Or to authorize credit card charges, phone charges, etc.

I've read, whether it is true or not is a different question, that YES is the worst word to give the con artists.

What is the “Say Yes” Scam? - Genisys(R) Credit Union.

Sorry. Can't go with that.
There are many layers of security before any 'Yes,' and none of my accounts, banking or not, pay on voice command.
Only I can get through those layers, and unless my accounts have been totally hacked, no one but me is getting anything without those layers.
The very few times I telephone for account access, I have never spoken to a machine either, always a person. (I think!)
May be different in US. but here, 'Yes' won't crack it.......................Yet!

retiredguy123 02-23-2024 02:44 PM

My Vanguard Investment account uses a recorded voice message as my password.

Boomer 02-23-2024 03:21 PM

Quote:

Originally Posted by retiredguy123 (Post 2304365)
My Vanguard Investment account uses a recorded voice message as my password.

Hmmmmm, I just now called mine, for the first time in months, and got a real person immediately who asked me for an account number and then took me through the rest of the layered security part that I had set up. That did not used to happen. Nobody said anything about my voice, so maybe they have it, maybe not. But they are not getting my eyeballs!

I love it when a real person that I have called asks me security questions, just don't collect visible parts of physical me. (Yeah, I know. It's too late.)

(Speaking of cyberspace, I like to listen to podcasts with my AirPods when I am doing other things, too. One of my favorites is Freakonomics. The most recent one is titled "Is Google Getting Worse?" It is an update of one about Google that Freakonomics did a while back. It gets into various aspects of how Google butters its bread and also talks about what's out there trying to compete. Info gathering is getting more sophisticated by the minute. I just hope the security of our gathered information is getting more sophisticated by the second.)

Boomer

retiredguy123 02-23-2024 03:27 PM

Quote:

Originally Posted by Boomer (Post 2304382)
Hmmmmm, I just now called mine, for the first time in months, and got a real person immediately who asked me for an account number and then took me through the rest of the layered security part that I had set up. That did not used to happen. Nobody said anything about my voice, so maybe they have it, maybe not. But they are not getting my eyeballs!

I love it when a real person that I have called asks me security questions, just don't collect visible parts of physical me. (Yeah, I know. It's too late.)

(Speaking of cyberspace, I like to listen to podcasts with my AirPods when I am doing other things, too. One of my favorites is Freakonomics. The most recent one is titled "Is Google Getting Worse?" It is an update of one about Google that Freakonomics did a while back. It gets into various aspects of how Google butters its bread and also talks about what's out there trying to compete. Info gathering is getting more sophisticated by the minute. I just hope the security of our gathered information is getting more sophisticated by the second.)

Boomer

I think you can get a voice password if you want. You would just call them and make the recording to use in the future. When I call, they ask me to say:

"At Vanguard, my voice is my password"

Boomer 02-23-2024 03:44 PM

Quote:

Originally Posted by retiredguy123 (Post 2304384)
I think you can get a voice password if you want. You would just call them and make the recording to use in the future. When I call, they ask me to say:

"At Vanguard, my voice is my password"

I call my local contact first, on her private line, when she is not in, and then I let that number get me through to whoever is on duty wherever they are. My guess is they must have my voice now. Either that or my phone number is telling them who I am.

Today I had a question that needed a walk through. I had a DUH! moment when I got the answer. It was so obvious, I should have figured it out on my own. I appreciated the real person's help though.

Boomer

PS: Speaking of voices, my sister, my daughter, and my granddaughter have been said to sound like me on phone calls. I am not worried about them getting into my account. I just can't buy it that a voice is like a fingerprint.

Two Bills 02-23-2024 04:50 PM

Quote:

Originally Posted by Boomer (Post 2304382)
Hmmmmm, I just now called mine, for the first time in months, and got a real person immediately who asked me for an account number and then took me through the rest of the layered security part that I had set up. That did not used to happen. Nobody said anything about my voice, so maybe they have it, maybe not. But they are not getting my eyeballs!

I love it when a real person that I have called asks me security questions, just don't collect visible parts of physical me. (Yeah, I know. It's too late.)

(Speaking of cyberspace, I like to listen to podcasts with my AirPods when I am doing other things, too. One of my favorites is Freakonomics. The most recent one is titled "Is Google Getting Worse?" It is an update of one about Google that Freakonomics did a while back. It gets into various aspects of how Google butters its bread and also talks about what's out there trying to compete. Info gathering is getting more sophisticated by the minute. I just hope the security of our gathered information is getting more sophisticated by the second.)

Boomer

Would not be so bad if it were one eye, but the £*****s want both of them!

Lea N 02-23-2024 08:13 PM

Quote:

Originally Posted by retiredguy123 (Post 2303912)
I have found that blocking phone numbers is totally ineffective. Scammers use millions of different numbers when they call. I tried several call blocking apps, but none of them worked very well. The only thing that has worked for me is to leave my phone on "do not disturb" all the time with the exception of numbers that are stored in my contacts list. I still get calls from scammers, but I don't hear them, and they can leave a voice mail if they want to.

Thank you for this info.


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