Originally Posted by DangeloInspections (Post 1902932)

This is excellent advice.

Frank D.

Originally Posted by ckbenjamin (Post 1903283)

I'm not on anyone's payroll or back pocket. Despicable comment. I spent 35 years selling carpet and flooring. You accept visible seams in your clothing, right? Carpet is nothing more except that a secondary backing has been glue to it for stability. I was told once when I first started selling "Seams are an imperfection and only an act of God will make them disappear". Sounds like your expectations might have been a little high if you were expecting invisibility. As to the person who posted that there's a seam in the walkway because the job wasn't properly calculated...that is the responsibility of whoever did the calculations. Too bad floor covering companies down here don't certify their installers through CFI. If they did, they could advertise that they have master installers available. I'd be willing to pay a premium price for a master installer. BTW...home inspectors have their place but they are not floorcovering inspectors nor will their opinions have any weight in case this issue should go farther.

Further information might be found here..Installation Standards - CRI. You might also be able to contact CRI for a list of independent inspectors in the area fees for which you will be responsible.

Originally Posted by quinnpd (Post 1903649)

Here are a couple of pictures of the seams I am talking about. FloorMasters installed and did a poor job and will not stand behind it.

Originally Posted by Rosie1950 (Post 1903384)

My uncle is retired. Installed carpeting for years, if seams are showing they will eventually form a peak. This is caused by the glue too hot or not proper glue for the material. Depending on the area and how many angles and cuts sometimes the seams can be recur and stretched. Good luck carpet companies are a bear to deal with. Uncle Tommy’s words not mine.
If you charged it, look at the back of your monthly statement. Most cards have a clause about faulty product law and trying in good faith to rectify, this means continuing to pay on the card. If you have good faith and they do nothing you should not have to pay and the card company will get your money back

Originally Posted by DAVES (Post 1903767)

You need to report the issue to the credit card company there is surely a phone number on the card. I think you have 30 days to file a dispute. I've done this twice in my lifetime
and both times had a well prepared file and I won both times. However, if, I recall the credit card people told me they could with hold payment for ????? 90 days but, in the end they will pay. Even though I won, I assume the person, company on the other side of the issue knows if they do not resolve it they will still be paid. There must be some penalty they suffer as in both cases they avoided a positive response that after I dealt through the credit card company they offered.