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Message me - before you hire somebody - I can come over and see if I can get it going.
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Since it once worked and now does not I would guess your router issued a new IP address to the printer as is normal from time to time. The best way to keep this from happening is to assign a reserved static IP address in your router fir the printer so all your devices will use this same IP address going forward.
If all this sounds like goobldy gook, Google your router type and look up how to reserve an IP address. |
This happens to us occasionally. After several frustrating hours we found that if you unplug your modem and the printer for about one minute, plug them back in they connect. We have HP 8600 printer. The problem started when Xfinity gave us a new modem which combined the 2.4 and 5.0 bands.
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Jon is excellent!! |
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If the unplugging and plugging back in doesn't work, just uninstall the printer, then hit add new printer, (your model will show up on the list of printers) and reinstall. That usually works for me.
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I have to do this periodically on HP Photosmart 6520 series
Press window key + R Type services.misc Click ok or press enter Scroll down to Printer Spooler service RIGHT click on print spooler click restart |
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We used him twice. We recommended him to a neighbor and they too were happy. I am far from a computer expert. Wireless? They usually give the option of a cable connection and they supply the cable. I would try that. I would shut all off and turn it back on. I would try a reinstall. Depending on what printer you have. It is amazing how inexpensive they are. We bought a lazer printer scanner, fax it is B&W only if, I recall it was $100. For a tech to come to your home it will cost you around that. Say $65 or $85 compared to a new machine. My unit is ??? about 6 years old. We put ink into it. Typically they give you a limited amount of ink to get you started on their gocha habit. The ink is close to what you pay for the machine |
Had this problem last week. I'm sure a Windows update caused it. I uninstalled my printer and reinstalled it and it worked.
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Make sure that both the printer and the computer is on the same network. That kept happening to me, my printer was not signed into my network
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I use John Dellacorte for any computer problems. He's a local nice guy and very knowledgeable and always delivers 352-454-5996
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