I would send those photos to the home inspector, Frank D'Angelo (352-250-7818), and hire him to schedule a complete home inspection ASAP. He will send his report directly to The Villages. It will be money well spent. In my opinion, that is the best way to get some action. Good luck.

You're probably correct retiredguy but those pictures heated me up quickly. That's abusive. :$:

D'Angelo Inpects Non-cosmetic
 

I did use D'Angelo inspection for my 10 month inspection. He said warranty told him to stop reporting cosmetic defects on the cabinets. D'Angelo Inspections concentrated on inspecting areas I had not already reported to warranty since I had so many; defects like insufficient insulation in attic, cracked stucco, etc.

So it is crucial you report cosmetic defects in your first seven days because even D'Angelo can't help in that regard.

Frank D'Angelo was kind enough to submit the tile issues to warranty, but warranty has backed out of the promise to fix the wall tile issues on my remaining two showers. They will redo most of the shower floor tile, but I've been told by several contractors that destroys the waterproof barrier. I guess I'll have to fork out the $30k to have the showers repaired properly. Meanwhile, the tile has been painful to stand on for over a year.

I think I would take a chance and allow them to repair the floor tiles before I would pay $30K to replace the entire shower floor pan. Take photos after they remove the tiles.

I am so numb from the abuse. If I could sue for pain and suffering, I would. Our first year here was spent inspecting, documenting, scheduling, and being restricted to inside while strangers came in to work on defects and not even fixing them properly.

I hope I haven't hijacked this thread by answering questions addressed to me. I will have start a new one...

Bad repair
 

How many chances do they get? One tile shower floor has been reworked already. One niche four times. Both still look bad. They are not going to fix them properly.

I don't know. Maybe you could ask them to pay you a credit based on a written quote from another contractor. If they refuse, go to small claims court. It may be worth a try.

I've spoken to upper level management and that hasn't helped much.

Seniors vs Crime has helped a bit.

If you know of a lawyer who will go up against The Villages, please provide me that information. I had one and he backed out.

This is beyond disrespect. It's torture. I think it has a lot to do with who you get as a particular sub, who you get as a builder, and who is your corresponding warranty representative. I know of others treated worse than me with the same bad combination.

We have two quotes for $30k for the shower tile . Warranty offered us $1,750 to not fix both showers AND the bad LVP as well. SMH

We asked if another sub could repair the tile and the builder said all the tile contractors all work for all the companies. SMH

Small claims still an option. I was told I'd have a hard time proving the tilework was bad. Max $8k.

Money we’ll spent even if you are an inspector, like me. Often the “powers that be” will scream “conflict of interest” if you inspect your own home. Just sayin’

Warranty item help
 

Let Seniors vs Crime know. They have helped me with warranty issues.

Use goldwingnut to video. He knows the ropes

HaHa!! You obviously know nothing about Richmond where there’s 30+ people trying to get every single home released there.

Just my opinion, but $30K sounds way too high.

What a way to ruin your retirement. Having to chase an issue like this is just wrong and out of line with what I've alway's thought about the way things work around these here parts. I am shocked.

I tried to take a nap before, the most important part of the day other than waking up. I couldn't sleep. I had to go back downstairs and read the entire thread and LOOK AT THOSE PICTURES AGAIN!

You need my N.J. lawyer, he would put his suit of armor on and rip the lungs out of any part of Boss Hog's cover-up, run, lie and deny crew. Unfortunately, he gave up his rights to practice law in Florida & Georgia. The lawyer I have for you comes with no promises other than they seem to be on the ball. Millhorn & Shanawany 13696 US-441 Suite #200 The Villages. 352-205-4707

We met these lawyers during our estate planning but have used them for a few situations similar to yours but not as severe as yours money-wise.

I still think there must be a way for a Knight In Shinning Armor from The Villages to Come Thru For You. Someone, step up with your contacts and knowledge and help this person. Just do it, it will feel great if she prevails.

We are rooting for you. First time I've heard my wife curse since we moved here 6 years ago. She was going from English to Spanish to I don't know what language and I was expecting the bed to levitate. She was like a cross between the chick in the Exorcist barf and Ricky Ricardo.