Talk of The Villages Florida

Talk of The Villages Florida (https://www.talkofthevillages.com/forums/)
-   The Villages, Florida, General Discussion (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/)
-   -   Shocked what TV did not provide (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/shocked-what-tv-did-not-provide-80379/)

djm619 06-20-2013 05:13 PM

Last Post Letter from salesperson
 
I’m amazed at the amount of hostility that came from my post. Luckily for me I had the opportunity to see what the villages had to offer. I was also impressed at how friendly everyone was. In my original post I suggested three options that the Villages might want to take.
1. Offer free internet to those who are participating in the LSV.
2. Offer internet for a fee.
3. Advice people that there will not be internet at their villa.
For posting something that was controversial I was blasted, called a liar, told to move someplace else. Lack of internet is a trivial thing compared to the hatred and meanness from some on this site. Imagine how many people who have not had a chance to see how wonderful The Villages are and read such hateful responses.
Instead of one of the friendliest places in the world it may look like a bunch of old, grumpy, hateful people. These negative comments will not stop me from moving to the Villages and enjoying both the activities, and the delightful people. It has made me certain that I will not make another post on this site.
I know that some of you will not believe the most recent letter from my salesperson, but I decided to post it here anyway.

SALESMAN LETTER
Yesterday I stopped by the on duty manager to explain your situation to him and how it negatively affected your stay and likely many others. He totally understood and agreed and said he would act on it.
This morning in my email he copied me the emails that went from him to the VP of the company (a big time big shot) and the director of Guest Services who handle the renting of the Cabana’s (where you stayed). It is clear they do not want this to happen again and are implementing steps to make sure people are aware of the wifi service so they are not surprised like you were. We are a big company and only as good as the staff. Hopefully these new steps will not be overlooked.
Thanks for taking the time to share your experience with us. I am truly sorry your stay was affected. Be well and please stay in touch!!!
Come live the dream

Bogie Shooter 06-20-2013 05:13 PM

Quote:

Originally Posted by Buffalo Jim (Post 695227)
Wow ! Are you really offended ? " Butt out " ?
Is that style how you got to be a " Premium Member " .

Are you a male or female . Let me guess you lean " Left " and own a cat :)

This kind of post is going to get you in trouble with the moddies.................

Bogie Shooter 06-20-2013 05:16 PM

Quote:

Originally Posted by djm619 (Post 695229)
I’m amazed at the amount of hostility that came from my post. Luckily for me I had the opportunity to see what the villages had to offer. I was also impressed at how friendly everyone was. In my original post I suggested three options that the Villages might want to take.
1. Offer free internet to those who are participating in the LSV.
2. Offer internet for a fee.
3. Advice people that there will not be internet at their villa.
For posting something that was controversial I was blasted, called a liar, told to move someplace else. Lack of internet is a trivial thing compared to the hatred and meanness from some on this site. Imagine how many people who have not had a chance to see how wonderful The Villages are and read such hateful responses.
Instead of one of the friendliest places in the world it may look like a bunch of old, grumpy, hateful people. These negative comments will not stop me from moving to the Villages and enjoying both the activities, and the delightful people. It has made me certain that I will not make another post on this site.
I know that some of you will not believe the most recent letter from my salesperson, but I decided to post it here anyway.

SALESMAN LETTER
Yesterday I stopped by the on duty manager to explain your situation to him and how it negatively affected your stay and likely many others. He totally understood and agreed and said he would act on it.
This morning in my email he copied me the emails that went from him to the VP of the company (a big time big shot) and the director of Guest Services who handle the renting of the Cabana’s (where you stayed). It is clear they do not want this to happen again and are implementing steps to make sure people are aware of the wifi service so they are not surprised like you were. We are a big company and only as good as the staff. Hopefully these new steps will not be overlooked.
Thanks for taking the time to share your experience with us. I am truly sorry your stay was affected. Be well and please stay in touch!!!
Come live the dream

Good. Good result!
Now go back and read your OP and really think how you might have written it without Pi34ing everyone off.
If you haven't already, you may want to read Gracie's post.
Here is an early Welcome to The Villages!

Patty55 06-20-2013 05:29 PM

Quote:

Originally Posted by djm619 (Post 695229)

(snipped by me)

SALESMAN LETTER
Yesterday I stopped by the on duty manager to explain your situation to him and how it negatively affected your stay and likely many others. He totally understood and agreed and said he would act on it.
This morning in my email he copied me the emails that went from him to the VP of the company (a big time big shot) and the director of Guest Services who handle the renting of the Cabana’s (where you stayed). It is clear they do not want this to happen again and are implementing steps to make sure people are aware of the wifi service so they are not surprised like you were. We are a big company and only as good as the staff. Hopefully these new steps will not be overlooked.
Thanks for taking the time to share your experience with us. I am truly sorry your stay was affected. Be well and please stay in touch!!!
Come live the dream

He actually used three !!!, color me unimpressed.

Buffalo Jim 06-20-2013 05:31 PM

And then go to your room for 30 minutes !

All over a simple Post ---- too much --- this has to be a huge joke correct ?

Moderator 06-20-2013 06:11 PM

This thread has gotten totally out of hand. At this point, it would be impossible to prune out all the off topic, nasty, and attacking posts...so, it will just be closed to further comment.

To the OP, our apologies that we did not intercede more aggressively earlier to keep the discussion civil and on topic. We simply cannot Moderate this site 24/7 and, at times, discussions degrade.

We will try to do better to enforce the site guidelines and keep the tone friendly, civil, and welcoming. The tone of many of these comments is not reflective of The Villages as a whole.


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