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-   The Villages, Florida, General Discussion (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/)
-   -   Split fee at restaurants (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/split-fee-restaurants-61869/)

Trish Crocker 10-10-2012 02:23 PM

It seems like everyone was being a little hard on the OP. I too disagree with what he said but that's no reason to jump on him! Steve and I always say we are going to split a meal because when we get our food it's always more that we should eat...then, after cleaning our plates we say 'we should have just split something'...unfortunately we think of it after we eat..explains why I can't wear half the stuff in my closet! The first time I went to a restaurant and was charged a split fee to share a salad with a friend I too thought it was silly...then after rethinking it I realized the reasoning. I think the OP was going through the same thought process I was...it had absolutely nothing to do with the money or being cheap..it was just a surprise. With all of the seniors living in TV I'm sure the restaurants find that a lot of people can't eat a whole meal but when you have a full restaurant with only half of the people ordering a meal it can get costly, not to mention the people that can't get in because the tables are full. It makes sense for the restaurants to try to recoup some lost funds. I just think you should cut the OP some slack..he was just asking for opinions.

redwitch 10-10-2012 02:35 PM

Quote:

Originally Posted by Trish Crocker (Post 565992)
It seems like everyone was being a little hard on the OP. I too disagree with what he said but that's no reason to jump on him! Steve and I always say we are going to split a meal because when we get our food it's always more that we should eat...then, after cleaning our plates we say 'we should have just split something'...unfortunately we think of it after we eat..explains why I can't wear half the stuff in my closet! The first time I went to a restaurant and was charged a split fee to share a salad with a friend I too thought it was silly...then after rethinking it I realized the reasoning. I think the OP was going through the same thought process I was...it had absolutely nothing to do with the money or being cheap..it was just a surprise. With all of the seniors living in TV I'm sure the restaurants find that a lot of people can't eat a whole meal but when you have a full restaurant with only half of the people ordering a meal it can get costly, not to mention the people that can't get in because the tables are full. It makes sense for the restaurants to try to recoup some lost funds. I just think you should cut the OP some slack..he was just asking for opinions.

Sorry, but the OP wasn't asking for opinions. The OP specifically asked for a plate and knife so the gyro could be cut by OP rather than pay $1.00 to have it split for them and then complained that $1.00 was charged and THEN complained about the attitude of everyone there. I think the OP got off light.

Roaddog53 10-10-2012 03:14 PM

Quote:

Originally Posted by Bill & Carolyn (Post 565518)
I know that some restaurants charge $3, others won't let you do it, and still others seem not to care one way or the other. My wife and I like to 'share' a single meal because most restaurants give you more than enough food for two people and we don't like having to go home right after dinner to get the leftovers in the frig. If you're following a 'calorie restricted' diet there's MORE than enough food in one serving fro two people. When we do this I tend to over tip the server because they have to do pretty much the same amount of work for serving two people.

:agree:
We too share meals for the same reasons. Way to much food, we don' t go straight home, and we are not big left over people. Plus we are more conscious on what we eat in portions. We see some that seemingly "force" food in them by their reactions. That ends up showing in other ways.
When they do take it home, i sometimes wonder how much IS eaten the next day or soon, since they just had it, or how much goes to waste. I doubt many would say honestly. Would be a good survey question. I can only imagine what some of these people's refrigerators look like. Lol.
We too though tip very well knowing they are serving two people.

rubicon 10-10-2012 03:16 PM

Quote:

Originally Posted by skyguy79 (Post 565739)
My wife and I had dinner at Athens this afternoon! We couldn't have had a more pleasant experience.

We chose to sit at a table outside just about as far from the front door as we could get and our waitress couldn't have been anymore friendly and attentive than she was. She checked on us several time to see if we needed anything. Even the young lady who identified herself as the General Manager came by to make sure everything was OK!

My wife had the swordfish special and I had the Greek combo platter. They even substituted the rice pilaf with extra salad on the plate at my request. The food was excellent and both my wife and I enjoyed what we were served.

As usual we had no complaints and were again satisfied customers having been to both breakfasts and dinners a number of times in the past and expect to go there several more times in the future.

My only disappointment is that I've been trying to meet Christopher the owner to say hello, but have missed him every time we've gone. Either we're there before he arrives or it's his day off. Today we just missed him, but I can understand why that happened. Chris is a new daddy and was anxious to get home to spend some time with his baby!

BTW, I agree with other posters that the $1.00 fee is no big deal! Kind of reminds me of the Shakespeare Comedy title... "Much Ado About Nothing!"

Skyguy I share your view about Athens. Chris had business in our part of the country and so he stops by our table everytime we drop by. he is a solid individual and cares very much about the quality of his business.

Frankly the OP missed out as there are a number of excellent selection. Athens prices are reasonable priced

gerryann 10-10-2012 03:23 PM

Sorry, a little off topic.....I've had the fish frys at Athens....good. Are their Gyros pretty good as well?

Ooper 10-10-2012 03:51 PM

Ya know, IMHO, this post has gotten really rediculous. I eat at Athens once or twice a week. I find their servers are very pleasant, the meals very affordable and their quality excellent. There are other resaturants that I can same the same thing about. The point is, the menu stated the fee. It's the same as bringing wine to a restaurant or even a cruise and paying a corking fee. If ya don't wanna pay it, don't bring it. Get over it!

rubicon 10-10-2012 05:34 PM

Quote:

Originally Posted by gerryann (Post 566019)
Sorry, a little off topic.....I've had the fish frys at Athens....good. Are their Gyros pretty good as well?

Gyros very good

Pturner 10-10-2012 06:25 PM

Hi PandG,
A "sharing fee," as it is commonly called, is probably a better term for the practice than a "split fee," since you perceived the fee to be for the work of physically cutting the sandwich rather than for the higher costs of serving two patrons rather than one.

I agree with others that sharing fees are justified for reasons that you perhaps had not considered. A great thing about this forum is learning to see things from different perspectives that we might find valid and valuable.

Junebugs 10-10-2012 08:51 PM

Where is Athens located? I would love to try it out -- I love Greek food.

Ripcord13 10-10-2012 08:55 PM

One $1...........$1, JFC get a life, what would be said if it were $2, what a bunch.

Moderator 10-10-2012 09:22 PM

Please refrain from directing comments at other members and be sure to address the topic at hand. Several comments in this thread have displayed a lack of civility that is generally not tolerated. The thread will be closed if the personal comments continue.

Thanks for your cooperation.. . Moderator

gerryann 10-10-2012 10:15 PM

This whole topic has been great advertising for Athens. I'm gonna try out the Gyro. :mmmm:

Ooper 10-10-2012 10:17 PM

Quote:

Originally Posted by Junebugs (Post 566175)
Where is Athens located? I would love to try it out -- I love Greek food.

Spanish Springs Town Square next to Katy Belles.

ilovetv 10-10-2012 11:05 PM

I think that the $1.00 surcharge is mostly a reminder: that two people are now going to be served and dine for the price of one......and if every twosome did "two for the price of one", the place would go broke.

The attitude is like going to the movies and saying, "We'll take just one ticket and share a seat"......and then they enter and take two seats.

gerryann 10-12-2012 12:51 PM

Quote:

Originally Posted by gerryann (Post 566220)
This whole topic has been great advertising for Athens. I'm gonna try out the Gyro. :mmmm:

I went last night. The Gyros were great! And...the Greek salad was also great!

Shimpy 10-12-2012 03:34 PM

Quote:

Originally Posted by bkcunningham1 (Post 565503)
I don't think the phrase "split fee" refers to a fee for someone physically cutting the menu item to be shared, PandG. I believe it just means you are splitting a menu item(s) and there will be an up-charge of $1 for sharing. The logic is what sueandskip explained.

How was the gyro? How would you rank the service prior to the dispute over the $1 fee?

I agree 100%. You are taking up 2 seats, 2 glasses of water and silverware. They have to be washed. $1.00 is quite a bargain.

Schaumburger 10-12-2012 11:27 PM

Quote:

Originally Posted by gerryann (Post 566861)
I went last night. The Gyros were great! And...the Greek salad was also great!

Love Athens' food. I'd better get over there this week during my visit. :mmmm:

Russ_Boston 08-24-2013 03:40 PM

I know this is an old thread but I was just thinking about this type of thing.

On one hand I can see the split fee. On the other hand you should pay for what you order (food, drinks, plus tip) and not any service fee.

If I were the restaurant I wouldn't want to discourage attendance. A fanny in the seat means money in money ways: 1. You probably both get a drink of some kind which in the case of pop is almost pure profit 2. You might decide to order something expensive to split which would be more profit than 2 cheap meals. 3. If your food is good and you don't **** them off maybe the patrons come back again and again. 4. If you aren't completely full of patrons then what's the beef even if 3 or more people sit at one table and split one app and each have a drink - I've seen that many times, haven't you? Especially after a golf match when you stop for a beer or two and maybe get a plate of fries.

deltaguy 08-24-2013 04:38 PM

Quote:

Originally Posted by PandG (Post 565495)
Has anyone dealt with the "split fee" issue at restaurants here in The Villages?

The other day we had lunch for the first time at Athens in Spanish Springs. The host explained it's a family Greek restaurant, and seated us outside. We weren't super hungry, so decided to order one gyro with fries. I noticed the menu said there was a $1.00 fee for split orders. When we ordered, I specifically told the waitress we did not want to pay for them to cut it in half, and just requested 2 plates.

Many restaurants will bring the second plate at no charge, and let the customers do the "work" of cutting the sandwich in half. When we got the bill, sure enough they charged the $1.00 split fee. But for what, because they didn't even cut the sandwich! I asked the waitress about it, and she got argumentative with me, and said she'd have to ask the manager. The host walked by, and I asked him about it. He was blase', said it was taken care of, and hoped we would come back. I said I doubted we would.

Sure, restaurants and businesses are hurting for extra money, and it was only a dollar. But it was the principle of the thing, and I felt it was not disclosed properly. Any thoughts?

Many Restaurants charge a whole lot more than a buck for shared entrees. Consider yourself lucky that Athens only charges a buck. If you want half a sandwich you probably shouldn't be going to a Restaurant in the first place.

jblum315 08-24-2013 04:38 PM

Anybody remember when it cost 25 cents to use the restroom?

graciegirl 08-24-2013 06:05 PM

Last night we went to Toojays for dinner. Sweetie had lunch out and wasn't very hungry and I never am until my bell goes off about ten in the evening.

He ordered a bowl of soup for 4.25 and I got their delicious Ultimate Brisket sandwich that comes with fries and cole slaw for 9.95 and Helene had a burger and fries. I split my sandwich, in fact we shared everything, and the server saw what we were doing and brought a plate. We thanked him and said we don't usually do this and we don't. We also thanked him again in the tip.

We do take home leftovers and I am surprised there isn't a charge for that sometimes. I just stop eating usually long before I finish the food.

I very much appreciate always being treated nicely at restaurants and always try to thank the server.

Most restaurant food is not expensive and I am not a lucrative eater because I don't drink alcohol any more. The servers have to make a living and do does the restaurant.

gomsiepop 08-24-2013 07:19 PM

I'm soooo curious as to what the bill was and what the couple tipped the waiter/waitress. My husband and I have a policy never to leave less than $5.00 to the server even if the bill is only $15.00 and 20% of the bill when it is over $25.00. There are many restaurants that send coupons to their customers via email so it is easy enough to go out to eat and only spend $15.00. We feel the waiter/waitress has taken our order, brought our refreshments, served our food and returned to our table a minimum of two times, sometimes more than that. I patronize certain restaurants frequently and see both husbands and wives working in the same place. They deserve to earn a living wage, which is mostly comprised of their tips. If you can afford to dine out then we feel you can afford to compensate the wait staff.

Happinow 08-24-2013 08:44 PM

It's only a dollar
 
I wouldn't even question the "split fee" because a dollar is neither here nor there to me. I go to lunch a lot and I have split a sandwich with another person and we did not get charged any extra fee. I don't split a sandwich to save money, I split because I can't eat the whole thing. And, to bring a sandwich home or a salad for that matter, by the time the next day rolls around and I'm ready to eat it they are both soggy and not edible. So, I would rather split thanwaste. If there is an extra charge then so be it.

Here2Stay 08-24-2013 09:08 PM

I agree
 
As a prior restaurant owner I will never understand why any restaurant would elect to charge a "split" fee to its customers. It's one sure way of losing customers. It's a silly charge, with so many restaurants wanting your business....I would not allow my company to lose customers over such a petty charge. I was grateful for every customer, and if they elected to share their meal....so what! I was just glad to have them select us. Why risk losing customers....losing even one customer is too many! That $1 dollar will not make that company, but I promise it could break them...I would never impose such a fee to my valued customers!

Halibut 08-24-2013 09:29 PM

Quote:

Our server at the Lighthouse told me that's why they discontinued the $5.99 fish & chips. Couples would split the dinner & order water to drink while sitting at a waterfront table.
Well, geez. If restaurants don't want to sell less expensive meals, nobody's holding a danged gun to their heads! If I as a customer want to sit at a prime table outside, I should be able to order ANYTHING ON THE MENU, including just an appetizer or a cup of soup, without feeling belittled by the wait staff or management.

In fact, I wish more restaurants would offer "senior" versions of their meals with smaller portions since so many of their customers are, you know, SENIORS. I may want to enjoy a dinner out but not necessarily take a soggy container home with me. It also bothers me to waste/not eat food that's been served and I'm concerned about the environmental impact of millions of styrofoam containers. We take our own Tupperware to restaurants where I know they serve too much and we'll have leftovers.

And PandG, I also wish you didn't feel the need to apologize for your post. People should be able to disagree with its content without attacking you personally.

BnCinME 08-24-2013 09:47 PM

One solution would be for more restaurants to offer half portions. I know Red Sauce does this.

Russ_Boston 08-25-2013 05:17 AM

Quote:

Originally Posted by BnCinME (Post 732696)
One solution would be for more restaurants to offer half portions. I know Red Sauce does this.

Love that at Red Sauce. Belleview pizza has THREE different sizes for most of their meals. It's only a buck or two difference but I hate wasting food and I don't usually do doggy bag.

Bavarian 08-25-2013 02:40 PM

Quote:

Originally Posted by Russ_Boston (Post 732733)
Love that at Red Sauce. Belleview pizza has THREE different sizes for most of their meals. It's only a buck or two difference but I hate wasting food and I don't usually do doggy bag.

Sounds like a plan.

The people I knew that split an entrée ordered an extra salad and only split main course. Need more Senior Sized portions. When we take my Mother-in-law out for dinner, it is hard to find anything small, most food goes home in doggie bag. In Germany most have a Seniorenteller, my late mother could finish that multi-course meal,

But the server needs to be tipped as if you bought two, same with coupons. They have same work to do.

kittygilchrist 08-25-2013 02:46 PM

dead horse. all beaten to a pulp. not piling on.
If I go out single, nobody adds a fee. I wonder why not.

deltaguy 08-25-2013 02:47 PM

Quote:

Originally Posted by Halibut (Post 732684)
Well, geez. If restaurants don't want to sell less expensive meals, nobody's holding a danged gun to their heads! If I as a customer want to sit at a prime table outside, I should be able to order ANYTHING ON THE MENU, including just an appetizer or a cup of soup, without feeling belittled by the wait staff or management.

In fact, I wish more restaurants would offer "senior" versions of their meals with smaller portions since so many of their customers are, you know, SENIORS. I may want to enjoy a dinner out but not necessarily take a soggy container home with me. It also bothers me to waste/not eat food that's been served and I'm concerned about the environmental impact of millions of styrofoam containers. We take our own Tupperware to restaurants where I know they serve too much and we'll have leftovers.

And PandG, I also wish you didn't feel the need to apologize for your post. People should be able to disagree with its content without attacking you personally.

Tupperware???

Here2Stay 08-25-2013 02:54 PM

Tap Water will be the next FEE they charge for
 
As a prior restaurant owner its a bad call for any restaurant to charge such a fee. For those who believe its no big deal, then how would you feel if the next charges created by restaurants are.....tap water .50......a party of two who use a table for 4....$1 for each empty chair....doesn't the restaurant lose out when a party of two sit at a table for 4...the $1 charge for an extra plate (or sharing charge as they call it) is NOT worth losing customers ; NOT even ONE customer. It's a silly charge! It;s NOT about a dollar people! It's about what would be next! You don't think that tap water doesn't cost them, the cost of ice, the cost to wash to glass, the lemon you request with your fee water....if they charge to share, why not the water!

The restaurant owner needs to understand this....if you lost a customer (1) over this fee...and that customer was spending $10 a week, that's $520.00 a year in lost sales...for 1 customer.....if the fee creates a lost of 20 customers (which is a low number) that would mean $10,400 in the bottom line GONE! It's plain BAD business for any restaurant to charge such fee's, is that dollar really worth losing $10,400.

My advise to Athens...lose the fee....you just lost my business and that will cost you about $800 a year! I love that place, however; such a fee tells me that they don't appreciate my business! I need to add, I don't share.... but if I did.....I would be the first to tell them on my way out...that was the last time I visit until they remove that silly fee! Its just a bad business decision, this coming from my experience in the business

Indydealmaker 08-25-2013 03:00 PM

$1 is the LOWEST split fee that I have seen anywhere. Quite reasonable. I sure hope the waitress is the one who gets it though.

Golfingnut 08-25-2013 03:01 PM

Quote:

Originally Posted by Here2Stay (Post 733124)
As a prior restaurant owner its a bad call for any restaurant to charge such a fee. For those who believe its no big deal, then how would you feel if the next charges created by restaurants are.....tap water .50......a party of two who use a table for 4....$1 for each empty chair....doesn't the restaurant lose out when a party of two sit at a table for 4...the $1 charge for an extra plate (or sharing charge as they call it) is NOT worth losing customers ; NOT even ONE customer. It's a silly charge! It;s NOT about a dollar people! It's about what would be next! You don't think that tap water doesn't cost them, the cost of ice, the cost to wash to glass, the lemon you request with your fee water....if they charge to share, why not the water!

The restaurant owner needs to understand this....if you lost a customer (1) over this fee...and that customer was spending $10 a week, that's $520.00 a year in lost sales...for 1 customer.....if the fee creates a lost of 20 customers (which is a low number) that would mean $10,400 in the bottom line GONE! It's plain BAD business for any restaurant to charge such fee's, is that dollar really worth losing $10,400.

My advise to Athens...lose the fee....you just lost my business and that will cost you about $800 a year! I love that place, however; such a fee tells me that they don't appreciate my business! I need to add, I don't share.... but if I did.....I would be the first to tell them on my way out...that was the last time I visit until they remove that silly fee! Its just a bad business decision, this coming from my experience in the business

Not sure I would want that customer at all. Never owned a rest, but a 50 cent spender is not a customer, but more of a pain in the..... If you get real customers you will make up that 10,400 dollars real quick. If you want dinner for pennies, stay out of restaurants entirely..

Halibut 08-25-2013 03:30 PM

Quote:

Tupperware???
Should I have said Tupperware™? :laugh:

But yes, we take our own containers to the restaurant. And yes, some servers give us the rolling side eye.

The BPA in styrofoam also isn't so hot for you.

rubicon 08-25-2013 03:32 PM

The split fee charged by Athens tells me that their prices are very competitive.

As I view it again their prices are competitive, their food quality and their service always with a smile. Athens has staying power.

asianthree 08-25-2013 04:35 PM

have been in some resturants that charge $5. for plate splints....

jhrc4 08-25-2013 05:41 PM

I am in total agreement with the person who posted this. I am really surprised and the negative and mud slinging that is aimed directly at the person.
When all the person did was ask a simple question and really expected civil,intelligent responses..for the most part this did not happen.
The best response came from " Trish Crocker " who responded very intelligently, and certainly gave her response a lot of thought.
The moderator did the right thing stepping in to remind some individuals to keep their opinions civil.
Just as a reminder: This is the first time " pandg " experienced this split charge and asked a simple question, nothing more.
By the way food for thought...
1) The customer is always right..
2) Customer Service
3) The split charge IMO....cheapens the establishment.
4) The food that you ordered ..." The " owners expected you to finish it all, therefore we are going to charge you for the container(s) if you so choose to take the left-overs with you. That is the next step.
5) Carabbas,Olive Garden,Red Sauce,Nancy Lopez,Thai Ruby,Too Jays, all and more are very happy to NOT Charge a split fee.

athens123 08-25-2013 06:31 PM

Good evening everyone

As most of you know I never respond to open criticism on an open forum like talk of the villages for many reasons as I would never want anyone to misunderstand me or for anyone to think that their opinion is not taken seriously. I have always no matter good or bad sent a private email and have tried in my best effort to always make my guest happy and even at times to explain why we do certain things

This one time I feel I need to explain why we charge a dollar fee so that instead of people wondering why and making comments that my family do not care about the customers they can hear it straight from my family. The dollar charge is for when two customers order one meal and split it and purchase nothing else. This fee covers the napkin,the silverware, the plate and the cost to clean those items. If for example you purchase a soup , appetizer, side salad, appetizer, dessert for example we do not charge the split fee to our guest. After myself working my whole life in the restaurants and my father over 55 years in this business we have never and will never nickel and dime anyone or take advantage of any single customer. Anyone who has met my family knows that we are very giving people who do anything we can to make sure our guest know how much we appreciate them each and everyday of our lives


Even as cost of goods have risen at unbelievable numbers we fight everday to keep our prices as low as we can and give the best quality possible so that our guest can make our restaurant a place they enjoy. Almost every week over 12000 of our athens club members receive coupons giving them anywhere from discounts to $2.50 dessert to bottles of beer for 1.50. This year alone we have given out over $15,000 in gift cards to several clubs churches and organizations who have requested our help for fundraiser and for just give away at thir functions

I hope this in no way offends anyone I just felt that I needed to atleast explain that when someone says my family does not appreciate our guest it could not be the furthest from the truth. I appreciate an always have every single person who has ever come into our restaurant and from a young child I was taught people have choices where to go and when they chose our restaurant it should never be something taken for granted

I hope this clears this up

Christopher Kitrinos and my entire family
Athens NY restaurant

784caroline 08-25-2013 06:47 PM

Well said...you should charge $3 for split meals.

jimmy D 08-25-2013 07:23 PM

Quote:

Originally Posted by PandG (Post 565513)
OK, OK... It just seemed silly to charge a fee without doing anything. We did tip the waitress generously, as we do no matter what. She was grumbling to another waitress about the couple next to us having only 2 cups of coffee and nothing else. The gyro was good, but the service was not.

Most places do this down in fl. I think you were asking for something for nothing, but I could be wrong.


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