Years ago, in my younger days, I worked at Filenes and it was common practice for the prom gowns to be returned the day after the prom.

Where in the Villages? Do you have a website or phone number?

Items i saw in my own eyes being returned by shameless people:
1. Dead plants
2. Half-used gallon of milk.
3. Stained cloths

Also, I went to the UPS store, were you can easily return items purchased from Amazon. A man in front of me, for 20 minutes, returned at least 20 different toys for kids, all opened and used.

I worked for an electronics company that sells items such a printers, sewing machines, fax machines, scanners, etc.

If you did not know, all those machines have built-in counters that measure how much the machine was used: how many stiches or pages printed, faxed, scanned, etc. Pressing certain buttons show the usage of the machine.

When we receive a return of what looks like a "never used machine", before we try to refurbish it, we check: how much was it used?

Guess what we found? Machines that were used 1000s of times before they were returned, and nothing is wrong with them.

People bought those machines for a "project" and then returned them when not needed any more.

This to shall all end, then watch the complaining.