Talk of The Villages Florida

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-   The Villages, Florida, General Discussion (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/)
-   -   Trailwinds Dental Beware (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/trailwinds-dental-beware-337191/)

bowlingal 12-07-2022 06:47 AM

Kathe..... maybe go to the state dental board?

RiderOnTheStorm 12-07-2022 07:27 AM

Quote:

Originally Posted by Kathe (Post 2163636)
Trailwinds quoted me $800 for dental services, $385 payable by me, remaining payable by insurance. Paid $385 - after work done they said insurance didn't cover. I paid the difference plus $100 penalty for late. I tried to talk to them, they wouldn't return my call. Seniors against crime they did talk to but to no avail. Numbers were in black and white but they wouldn't stand behind it.

Florida has a Board of Dentistry responsible for "licensure, monitoring and ensuring the safe practice of dentists and dental hygienists in their service to the people of Florida". While this role does not specifically include "fair" practice, I would certainly pursue your issue with them. Good luck.

Travelhunter123 12-07-2022 07:52 AM

Quote:

Originally Posted by jswirs (Post 2163973)
Many dentists are pushing the "Deep cleaning package". My dentist wants $3,500.00 for the medication involved and the cleaning itself. Nothing wrong with my gums, no bleeding, no pain, but they claim my "numbers" are too high. So when I ask for just a regular cleaning they refused, telling me that would be malpractice because I need a "Deep cleaning". Further, after the deep cleaning I would have to go back to the dentist for a regular cleaning every 2 -3 months for the rest of my life. Sounds like the dental profession has found a way to generate more income.

Trail winds told me it would take a total of 2 hours for the deep cleaning. Total cost $2400 or $1200 per hour

mrkorn12@aol.com 12-07-2022 08:13 AM

Call Dr. Kevin Wallace: (352) 259-0822. He has been our Dentist for 12 years, since moving to The Villages. He and his Staff are excellent. He is very professional and very patient and caring. The practice is called the Marion Dental Group. The office is on 441.There are 5 or 6 Dentists in the Practice. So, if Dr. Wallace is not available-- you should be able to see one of the other Dentists.

Gunny2403 12-07-2022 08:15 AM

Then why did you pay them?

Gunny2403 12-07-2022 08:17 AM

Not sure I believe you

cmeinel@verizon.net 12-07-2022 08:19 AM

Penalty
 
Quote:

Originally Posted by Kathe (Post 2163636)
Trailwinds quoted me $800 for dental services, $385 payable by me, remaining payable by insurance. Paid $385 - after work done they said insurance didn't cover. I paid the difference plus $100 penalty for late. I tried to talk to them, they wouldn't return my call. Seniors against crime they did talk to but to no avail. Numbers were in black and white but they wouldn't stand behind it.

I would NEVER had paid the late fee that is crazy. The cost of service you owed but not the late fee.

chappy 12-07-2022 08:22 AM

I had some questions about my services, with a different company, this is why I always call my insurance company before anything is to be done new.

RJF152 12-07-2022 08:44 AM

Dental Care at Magnolia
 
Quote:

Originally Posted by jswirs (Post 2163973)
Many dentists are pushing the "Deep cleaning package". My dentist wants $3,500.00 for the medication involved and the cleaning itself. Nothing wrong with my gums, no bleeding, no pain, but they claim my "numbers" are too high. So when I ask for just a regular cleaning they refused, telling me that would be malpractice because I need a "Deep cleaning". Further, after the deep cleaning I would have to go back to the dentist for a regular cleaning every 2 -3 months for the rest of my life. Sounds like the dental profession has found a way to generate more income.

Pretty much the same thing with Dental Care at Magnolia, I went in expecting to get a "regular cleaning" and exam. They tried to upsell to $60 Cancer Screening. Nothing wrong with my gums, no bleeding, no pain, but after exam and 41 x-rays they claimed my "numbers" are too high. So when I ask for just a regular cleaning they told me that would be malpractice because I need a "Deep cleaning".

JMintzer 12-07-2022 08:50 AM

Quote:

Originally Posted by RiderOnTheStorm (Post 2164008)
Florida has a Board of Dentistry responsible for "licensure, monitoring and ensuring the safe practice of dentists and dental hygienists in their service to the people of Florida". While this role does not specifically include "fair" practice, I would certainly pursue your issue with them. Good luck.

Definitely the route to take...

I'm licensed to practice Podiatry in FL and during my continuing education classes, we're told that the #1 issue for patient complaints and actions taken are due to billing...

Same thing up north in DC and MD...

Wondering 12-07-2022 08:55 AM

Quote:

Originally Posted by Kathe (Post 2163636)
Trailwinds quoted me $800 for dental services, $385 payable by me, remaining payable by insurance. Paid $385 - after work done they said insurance didn't cover. I paid the difference plus $100 penalty for late. I tried to talk to them, they wouldn't return my call. Seniors against crime they did talk to but to no avail. Numbers were in black and white but they wouldn't stand behind it.

Go online to Florida Attorney General Consumer Protection for Senior Citizens and file a complaint. It is easy to do and your should get results.

retiredguy123 12-07-2022 08:56 AM

Quote:

Originally Posted by Travelhunter123 (Post 2164013)
Trail winds told me it would take a total of 2 hours for the deep cleaning. Total cost $2400 or $1200 per hour

I had a similar experience at another dentist office. And, the 2 hour deep cleaning was to be done by a hygenist, not the dentist. I never even heard about deep cleaning until I moved to The Villages. I have been going to a dentist in Leesburg for 5 years with no deep cleanings.

Kathe 12-07-2022 09:01 AM

I thought they would stand behind their quote but they sent it to a collection agency. The extra $100 to get it paid so it wouldn’t damage my credit score.

Scbang 12-07-2022 09:04 AM

Quote:

Originally Posted by retiredguy123 (Post 2164038)
I had a similar experience at another dentist office. And, the 2 hour deep cleaning was to be done by a hygenist, not the dentist. I never even heard about deep cleaning until I moved to The Villages. I have been going to a dentist in Leesburg for 5 years with no deep cleanings.

Something is very off with this picture. My dentist back in NY charges $350 for deep cleaning and $150 for regular cleaning both 100% covered by the insurance.

Cheers!

Kathe 12-07-2022 09:04 AM

Thank you. Good info I will heed your suggestion.


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