The 5 times I went to the one on 466 the ladies working there were fast & friendly. Twice there was no line, and I never waited in line longer than 6 minutes and that's with 3-4 people in line out the door and 5-7 inside. Good food choices around there for lunch, but I'm there earlier.

I can attest to the fact that whoever told you about an hour wait was full of BS !!

I have been there on multiple occasions waiting in that “line out the door “ and waited maybe 10 minutes for service .

The reason is that they have multiple stations open and efficient staff to assist the customers.

Frankly, had you waited, you would have spent LESS time vs driving to Leesburg !

The best part of your story is that you had a nice lunch …..

I went there last month to pick up a box that was supposed to be waiting for me there, according to UPS. There was NO line. Just me! But it still took ten minutes to find my box on the computer and in the warehouse. It puzzles me how the super-efficient UPS that drops off things at my house several times a week can be so inefficient at that annex. Of course, the workers at the Lady Lake post office seem to be working in slow motion, too.

Go to Safe Ship in Magnolia Plaza or Colony Plaza. Use them for returns & print services. Super helpful folks!

From my house in St Catherine the Leesburg store is 9.5 miles and 18 minutes and the Pinnealas store is 8.7 miles and 17 minutes. I'd pick the Leesburg store since there has never been a line in the 10 times I've been there. There has always been a line at Pinnealas.

Sometimes I am required to box and label an Amazon return even when selecting drop off at UPS Store.

I have tried to return Amazon purchases at Kohl's, but it would not go through. I was told because of my address (too far away).

I have returned Amazon purchase at CVS in the past and was scanned in and given proof of shipping.

This is good information, thank you for sharing.

In my three visits I noted the young women who work at the UPS store on 446A were extremely rude and insisted on making people wait outside in the heat (or the cold), citing the owners request.

Ship and Save in Magnolia Plaza also take Amazon returns now. You do have to have a printed copy of your return from Amazon.

Actually, the people who deliver UPS packages to your house are UPS employees. UPS is a large, nationwide business. The UPS store is a small franchise business, and the people who work there are employees of the franchise, not UPS employees.

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Thanks for the great tip!

I go there all the time. There is not always a line out the door but sometimes there is. It doesn't take anywhere close to an hour to get inside and helped though. The line is because it's small inside and people want to social distance. You would have been in and out by the time you got to Leesburg.

Ups
 

Another option is Safe Ship with multiple locations in the bubble. We use Magnolia Plaza, usually quick in and out.

Really stupid remark. The UPS store up near Spanish Springs isn't as busy, go there. Oh wait, there are snowbirds there too. Snowbirds generally own houses if you didn't know that, and nobody is returning their housewares which they will need when they come back down.

Ups
 

I had a return for UPS and went to the ship store in Magnolia Plaza. In and out 30 seconds. Try it next time.

Does it start with a "C"

Amazon returns
 

You can also go to Safe Ship Magnolia at Magnolia Plaza. When you do your Amazon return just pick UPS drop off point. You will get a label and Safe Ship takes those returns. They print your label for free if you do not have a printer. Also they have boxes and packing materials recycled that they offer for Amazon returns for free.

They had a person outside the store during the holidays for Amazon returns only and that made for a quick transaction. With all the business they have it would be great to continue that service.

It took 35 minutes on Monday for us to get in the door. The line was down to Winn-Dixie entrance doors. Five employees in the store, only two working the registers. We’ve been 4 times in the past month and that was by far the longest we’ve ever waited, so maybe we were there the same day as the OP. They’re normally much more efficient than they were Monday. A new store will open soon at Warm Springs and 301 thankfully.

but i would certainly do it for DQ! :loco:

does Kohls take returns?

It’s a very small store. They allow two people to be waiting indoors because any more than that the doors will be blocked. We’ve never encountered rude employees, but we did see 3 out of 5 not helping at the registers despite the very long line. This was midday, so maybe not the best time to go. Thankfully the line can at least be under cover when rainy like it was Monday.

Yesterday there were 14 people ahead of me. In and out in 11 minutes. They only allow 4 people at a time, still a little crowded. If you are uncomfortable in the outside elements, just pick another day.

SafeShip can’t take all returns. There’s specific requirements for them to be able to take the item. They have a sign on their counter showing what they can accept. In our case every recent return we’ve had couldn’t go through them.

Amazon and UPS returns
 

Hello to all who had this experience. There is another solution to waiting in line or going to Leesburg to drop off Amazon or UPS packages. Safe Ship Magnolia at 2113 Everglades Lane, just south of Rt 44, will glady take UPS and Amazon returns as long as you have a printed bar code label. You can get the label by choosing UPS DROP OFF POINT NOT UPS STORE when you process a return. If you don't have a printer, you can email the store at Magnolia@safeship.com. The employees there will print you label. They are extremely friendly and would be glad to assist you.

In the long run I only order online from outfits that offer return, free or not, service. You print a label online and give it to either usps or ups or fedex drivers to see. Amazon and ebay come to mind.

The Villages office is always busy. Sometimes the line extends to the curb.

UPS store on 466A
 

You can also take Amazon returns to Kohls. They'll even handle the packaging.

By the time you travel to Leesburg, you could have been in and out!

OK - I give up - I try and post a helpful tip, and I get “snark” and sarcasm form some people back - why do you the time and effort to post such comments? Do you feel better after doing so? I post what I saw and what someone told me at the store - if you disagree there is a way to post without being rude.

Kohls takes amazon returns too.

Should have been an interesting discussion on the best place to go to ups stuff, sorry some people spoiled it for you.

I attempted to do Amazon returns through the Pinellas UPS store. Tracking always show no updates and a few months later Amazon try’s to reverse the credit since they never received the returns. Happened three times out of five returns. Sloppy inconsistent process that has opportunities for theft. Management too busy to resolve.

I was at that UPS store yesterday, around 2PM and there were about 15 people in front of me when I got in line.

I was back in my car driving away at 2:15PM.

ditto.

It sounds to me like Michael just had one of "those days" at UPS. Lines will never go any faster than the slowest person ahead of you. You can have 20 people in line, and none of them need anything "special," they're all paying exact change or a "good" credit card, the packaging is perfect, and all is well - and 20 people will be in and out in 25 minutes.

You can also have three people in line, but the guy at the counter had problems sealing his packaging and refuses to leave the line to fix it and wants tape so he can fix it right there. Then he forgets to fill out the form, so the counter clerk has to do it for him. Then he realizes he had the zip code wrong, and has to do it over again. Then the customer complains about the price until he realizes he asked for the wrong type of shipment, and has to fill it all over again - again. Then his credit card wasn't a credit card at all, it was a debit card and he doesn't remember his PIN. So he has to fish out the right card, and has trouble finding it, because he put it in the other pocket when he paid for something at the supermarket an hour ago.


Meanwhile - the line is getting longer and longer and longer, and that one guy behind the customer at the counter has already waited 15 minutes.

Turns out the guy at the back of this new line that exists because the first guy had all these problems, will discover that 3 other people in line ahead of him will need special care - so HIS wait will now be 45 minutes to an hour.


It happens. It's not a daily occurrence, but it does happen.

. There is another UPS store next to Publix on 441 in that mall where Dunkin Donuts is. Also empty 90% of the time.

. It is a daily occurrance there (466A). The UPS Store in Pinellas Plaza (466A) is like that 75% of the time virtually every day, This was from the manager. Go on a Sunday. NEVER anyone there on Sunday. They are open short hours though. Or go on 441 to UPS Store, or drop your UPS package at Safe Ship in Colony (but they don't take Amazon scan bars only UPS labels) and they will give a drop off receipt as well.

Amazon will be (already are in many cases) charging for returns dropped a UPS Store (but not a Kohl's). Maybe that will shorten the lines.

Amazon charging for UPS returns: New fee applied for some customers

Try going back to doing all your shopping at a brick and mortar store.
 

Try going back to doing all your shopping at a brick and mortar store. See how many miles you put on your vehicle, how many stores you have to check, how many trips it takes, how much of a selection you have and how much time you spend. Maybe 10x as much time expended.

I will gladly stand in line and talk to others while being impressed with the service at the store

You must be very easy to please. :D I don't consider scanning a barcode or charging $6 to fax one page as either good or bad service. Just takes a short arm motion. :) It's what they are paid to do. Which UPS store do you work in? Pinellas? :D I managed a The UPS Store in NJ for almost 5 years while waiting for my wife to retire but that goes back a lot of years. I think the AMAZON scan code label drop off killed their "impressive service" especially at that location. We (our store) used to get 75cents for each prepaid label we scanned back then. You have to wait on line for 30 minutes baking in the sun to do ANY business at that store due to the myriad of Amazon dropoffs. They need to setup a outdoor lounge and sell beer there for those in line. 441 UPS Store has no such problems. 3 minutes further drive for me but well worth it. I'm there and back home in less time than waiting at Pinellas location and I am right by 466A.

Welcome to TOTV and congrats on your first post!

EDIT: And I agree about shopping at B&M stores. Just ain't worth it in MOST CASES these days when you can have something dropped at your door in 24-48hrs or sometimes even less. You get as much service at a B&M store as you do online .... which is virtually none at either one which is the same reason that standing in line in the hot sun at Pinellas UPS Store for 20-30 minutes is waste of time and energy ;)

Take it to Kohls.