[Mikeodonnell73]

I agree with you 100%.

[claylayer]

I am so sorry to read this and I feel for you! We had rented a home for April directly from the owner. The lease clearly stated "no refunds" if cancelled. Obviously, we had to cancel. When I called the landlord, I was fully prepared to hear that we wouldn't get our money back. Imagine our surprise when we were refunded the deposit, full month's rent and the cleaning fee! The landlord was so kind and said that this was a unique time and that she wouldn't feel right about keeping our money. There are still good and kind people out there.

[Bolsadd]

We refunded our Michigan April renters I would check with the governors department I believe they have to refund it

[Rosebud1949]

Thanks for the variety of replies... Hindsight.....The friend should have the left the rental in place.. , if the situation changed and they got here good.....even if the UK visitor could not get here, they would still have lost their money anyway. At least this scenario stops the renter, or villages from making money out of a bad situation. Then they could not re- rent the villa. My friend is "not a sucker" as suggested. Victim of the virus, and saved for 2 years for this vacation. 50% refund would have helped. Thank you 12ridehd may book with you in the future...and you too Sutty !!! The final straw offering a DOLLAR check refund.. un cashable in the UK, in the renters name. Even though I paid the rental in US dollars from my account here in the Villages. Dana 1963 you are right !!!!

[Shell1234]

Originally Posted by Rosebud1949

If you had a Villa rental booked earlier this year and were told you could changed the date, then you have to cancel as your government, Canada, Europe or UK, will still NOT allow you to travel, and / or the US government will NOT allow you entry , The Villages WILL NOT give you a refund.

QUESTION......So who is keeping this money, the owner, or the villages. Even a 50% refund would be a kindness in these very difficult times. If the villa remain empty you have still made money to cover the basics.

Either way it is bad business practice, and a sure fire way to make plenty of cash for no outlay. Perhaps both Owners and Villages can try thinking of what will happen NEXT YEAR... A friend who is 73 is $2350 out of pocket, and they are suggesting they re-book next year... you must be joking... we are not all millionaires.....some take 2 years to save that money.

Same thing happened to me. Rented March & April. Left March 23. They would not reimburse for April. Bad business practices in light of pandemic & The Villages ability to work with renter!!!

[Scorpyo]

Originally Posted by Papa Muzzy

We are no saints but when our renters had to leave early because of the virus we gave them a full refund. They were from Canada.
Why? Because it was the right thing to do. I'm a firm believer in what goers around comes around.

I gave a thumbs up on your response, however, after reading it a few times I keep getting stuck on the "We are no saints". Would you care to expand? That could be interesting.

[Indydealmaker]

Originally Posted by Dana1963

The Morse Syndicate doesn"t care. if they will not give a break on business closures due to covid why vacation rentals.

You are so uninformed.

[Indydealmaker]

Originally Posted by Shell1234

Same thing happened to me. Rented March & April. Left March 23. They would not reimburse for April. Bad business practices in light of pandemic & The Villages ability to work with renter!!!

What did your Travel Insurance Company have to say about this?

[Bogie Shooter]

Originally Posted by kendi

TV does do rentals. Villagershomes4rent.com

The Villages Developer has nothing to do with this web site..

[Pbthrockm@msn.com]

The right thing to do is refund the money. If they want to keep $100 for future advertising that would be even generous. Shame on all those that keep the money and users can not use due to the epidemic.

[JoMar]

Originally Posted by Dana1963

The Morse Syndicate doesn"t care. if they will not give a break on business closures due to covid why vacation rentals.

So tell me all those business closures that got a break that were not renting from the Morse syndicate. Another troll post I assume.

[JoMar]

Originally Posted by Pbthrockm@msn.com

The right thing to do is refund the money. If they want to keep $100 for future advertising that would be even generous. Shame on all those that keep the money and users can not use due to the epidemic.

Easy to make that kind of statement when you have no data or experience in the subject. If you had skin in the game you might see it differently.

[Two Bills]

That is why I include 'Holiday cancellation' with my travel insurance.
Works at home and abroad.

[meme5x]

Originally Posted by Rosebud1949

If you had a Villa rental booked earlier this year and were told you could changed the date, then you have to cancel as your government, Canada, Europe or UK, will still NOT allow you to travel, and / or the US government will NOT allow you entry , The Villages WILL NOT give you a refund.

QUESTION......So who is keeping this money, the owner, or the villages. Even a 50% refund would be a kindness in these very difficult times. If the villa remain empty you have still made money to cover the basics.

Either way it is bad business practice, and a sure fire way to make plenty of cash for no outlay. Perhaps both Owners and Villages can try thinking of what will happen NEXT YEAR... A friend who is 73 is $2350 out of pocket, and they are suggesting they re-book next year... you must be joking... we are not all millionaires.....some take 2 years to save that money.

As a villa owner who rents property when I’m not there.. just a FYI..I returned money I could have made.. feel better about it.

[retiredguy123]

Originally Posted by Rosebud1949

If you had a Villa rental booked earlier this year and were told you could changed the date, then you have to cancel as your government, Canada, Europe or UK, will still NOT allow you to travel, and / or the US government will NOT allow you entry , The Villages WILL NOT give you a refund.

QUESTION......So who is keeping this money, the owner, or the villages. Even a 50% refund would be a kindness in these very difficult times. If the villa remain empty you have still made money to cover the basics.

Either way it is bad business practice, and a sure fire way to make plenty of cash for no outlay. Perhaps both Owners and Villages can try thinking of what will happen NEXT YEAR... A friend who is 73 is $2350 out of pocket, and they are suggesting they re-book next year... you must be joking... we are not all millionaires.....some take 2 years to save that money.

The correct thing to do is to provide a full refund. The Government is preventing the landlord from delivering the product that they advertised and sold to a customer. That product is the use of a villa during a specific time period, not some other time period. Suppose a car dealer sold you a car, and then the car was destroyed by lightning before it could be delivered. Would you expect to have to pay for the car? The landlord is a business selling a product. If the landlord is concerned about not being able to provide the product, then they should buy insurance, not the tenant. Also, the Government has already spent over $3 trillion to help businesses deal with the virus problem.