Villa Rentals..... money will not be returned !!!

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  #16  
Old 05-20-2020, 06:03 AM
Bill Harlan Bill Harlan is offline
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No standard business practice
  #17  
Old 05-20-2020, 06:05 AM
PJackpot PJackpot is offline
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Did you mean to say if you were told you COULD NOT change the date? “You could changed the date”, makes no sense.
  #18  
Old 05-20-2020, 06:22 AM
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DIver0258 DIver0258 is offline
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Our standard rental agreement states no refunds unless we were able to rent the time slot to another party. We had cancellations for the entire winter season. We decided the right thing to do was give everyone a full refund. It just seemed wrong to keep the funds in this circumstance. One renter from Canada really needed the funds to assist one of their children that had a business struggling due to Covid-19. There is something to be said for doing the right thing!
  #19  
Old 05-20-2020, 06:41 AM
stadry stadry is offline
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Quote:
Originally Posted by Papa Muzzy View Post
We are no saints but when our renters had to leave early because of the virus we gave them a full refund. They were from Canada.
Why? Because it was the right thing to do. I'm a firm believer in what goers around comes around.
we would have pro rated & refunded the difference - either way, good show ! obviously they would prefer renting from you rather than us ;-)
  #20  
Old 05-20-2020, 07:05 AM
wsachs wsachs is offline
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The Villages Hometown Management rents out homes that have been put in their portfolio of homes to rent. You can rent all year long, monthly, etc. I did that for years before I finally bought. We were never on a 'lifestyle visit'.
  #21  
Old 05-20-2020, 07:12 AM
La lamy La lamy is offline
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Quote:
Originally Posted by Papa Muzzy View Post
We are no saints but when our renters had to leave early because of the virus we gave them a full refund. They were from Canada.
Why? Because it was the right thing to do. I'm a firm believer in what goers around comes around.
You are FANTASTIC Papa Muzzy!!! I lost 1/3 of my March villa time when Canadian government told us to come back ASAP. No refund offered. It added up to almost $900 loss for me.
  #22  
Old 05-20-2020, 07:14 AM
Bogie Shooter Bogie Shooter is offline
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Originally Posted by maryl View Post
The Villages or property managment should put the money that the people pay to rent toward next year rental it’s only fair
The villages has gotten to big and greddy and doesn’t care about its owners or the people that rent there all resorts and big hotels have accommodated there renters and that is why people go back
You have jumped to a rather big conclusion without really having all the facts.
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  #23  
Old 05-20-2020, 07:16 AM
Bogie Shooter Bogie Shooter is offline
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Quote:
Originally Posted by Dana1963 View Post
The Morse Syndicate doesn"t care. if they will not give a break on business closures due to covid why vacation rentals.
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  #24  
Old 05-20-2020, 07:35 AM
justjim justjim is offline
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OP, from your post it sounds like you are referring to a friend of yours who had a vacation home rented from Hometown Rentals. If you haven’t already done so, I would suggest you contact Hometown Rentals direct and get the information regarding their rental policy during the pandemic. Legally they may have no obligation to refund your friends money but perhaps they may allow (given the situation) to change his arrival date and come to The Villages at a later date. These are confusing “times”. Good luck with trying to help your friend.
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  #25  
Old 05-20-2020, 07:48 AM
kendi kendi is offline
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Quote:
Originally Posted by Number 10 GI View Post
Is this a Villages owned property that is rented to experience The Villages life style for interested buyers, or is it a house owned by a private individual? I'm not aware of The Villages renting houses other than the experiencing The Villages lifestyle. What does the rental agreement say on the matter of cancellations or rescheduling? That is the governing legal factor.

Why would your friends lose their money if they rescheduled for a later date? Again, what does the rental agreement say? If the property is privately owned The Villages won't be entitled to any money.
TV does do rentals. Villagershomes4rent.com
  #26  
Old 05-20-2020, 07:49 AM
Juliebythesea Juliebythesea is offline
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Travel insurance is inexpensive and would refund almost all of the funds
Did the Villages suggest this?
  #27  
Old 05-20-2020, 07:56 AM
fdpaq0580 fdpaq0580 is offline
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Default Keep$, refund$, or offer change of dates?

LOTs of potential variables need to be considered here.
We have a house and use a management company to handle it. In our case, the management company received requests to cancel due to covid. Our company asked us how we wanted to handle this. We believe in the Golden Rule and said to give them their money back.
Hopefully, they will appreciate this and re-book when they can and recomend our property in the future.
  #28  
Old 05-20-2020, 07:56 AM
theruizs theruizs is offline
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Quote:
Originally Posted by kendi View Post
TV does do rentals. Villagershomes4rent.com
The developers (the Morse family) owns a property management company that manages rentals for private owners, called TV Hometown Property Management. Not sure if they own any of the rentals themselves or not.
  #29  
Old 05-20-2020, 07:57 AM
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Quote:
Originally Posted by kendi View Post
TV does do rentals. Villagershomes4rent.com
That site has NOTHING to do with the Villages Holding Co. It's a private business. There is a part of the Villages Holding Co. that does rentals..... Home Time Prop. Management. The OP has secondhand info. and is trying to make it 3rd. hand. And let's not forget the haters jumping in with NO information at all.
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  #30  
Old 05-20-2020, 08:04 AM
JimmyDebbie JimmyDebbie is offline
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Quote:
Originally Posted by Papa Muzzy View Post
We are no saints but when our renters had to leave early because of the virus we gave them a full refund. They were from Canada.
Why? Because it was the right thing to do. I'm a firm believer in what goers around comes around.
Our scheduled April tenants were from NY and chose in mid-March to not to come down due to things being shut down in The Villages. We didn’t offer a reschedule since we were moving permanently to our home this month. We also chose to do the right thing by refunding their rental fee for April. We retained the security deposit only. Plus, I’m thankful that there was then no potential chance that the virus was brought into our home from New York.
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