We have rented from TV Property Management and an individual homeowner. Both were very pleasant experiences and full deposit was refunded both times. The individual rental had more to offer as far as a homey feeling i.e. grill, maps, magazines, games, etc. The property management rental was bare bones - almost like a souped up hotel room. Both of these were done in the past year.

Very interesting gomoho. How long were each of the rentals? BTW: We found the ladies who booked the rentals to be terrific.

as a homeowner we have our home with everything we need as if we live there...even that wine carrier to go with the plates and silverware to go for dinner on the square....i wonder what the homeowners were told about this problem, after all its their home

I don't know what they tell the homeowner. I do know that the women who rent the houses are told nothing when there is a problem. The woman who rented both houses to us didn't know anything. Also, she thinks she is working for TV. She told me her checks come from TV. She doesn't even know it is a company d/b/a and that it is technically not TV. It is a small office but everyone only seems to know their little piece. In fact, when I spoke to the owner of the "owner" and mentioned we opened the house to workmen for several days and even use of the shower for repairs, he poopooed it saying that was for the villages warranty and we weren't doing anything for them but we helped the owners. If you really consider it, that was use of property. If they had control of this house, they knew the end of the first year was coming. They should not have rented it and expected the renters to give up their time and use without a compensation. We never made an issue of it and, again, it was an example of how they take advantage.

What the OP is saying is shocking. I hope that The Villages divorces this bunch and quick. It sure does not sound good.

Bogieshooter? How do you send this thread on to the right folks who can take to the eyes of the decision makers?

The OP is right about the graphics used on their site being the EXACT graphics of TV and the fact that the sales office is their agent is equally troubling.

As most know, I LOVE how things are run here, this sure looks like a fly in the ointment. :yuck:

Each rental was only for a week - but, I agree with you the lady that helped me with TV property management was awesome - too bad they may be working for some less than caring folks.

If they are this bad all of the time with all customers wouldn't they be out of business or at least a change in management?

We have rented three different homes, unfurnished, through Hometown Management, one with the current folks running it and by the way one of them for sure is a long time Village executive employee.

We could not say enough good things about the entire operation, we were treated like guests, we had no problems of any kind with them and that includes the financing items and payment of security deposit.

Good Experience
 

We rented a CYV in Hadley for 3 months this past year from TV Hometown Property Management while our home was being built. We had a very positive experience. We had 2 cats and I was very keen on no hair being left behind, no smell or damage. I put my own towels on the furniture to ensure no hair on furniture. Called Property Management as one of the smoke detectors was chirping. They came out right away and fixed. Granted the hot water was not hot enough for my taste but we managed and the washing machine was an old top loader that didn't do such a good job at cleaning but it beat going to a laundrymat. No, the pots and pans etc. weren't as good as my things but we ate out so much didn't have to worry about it too much. We got our deposit back with the exception of the pet fee (which we knew was not refundable) within 30 days after we vacated the residence. Guess we got lucky.

I had never rented before last August when we sold our house in Hunter's Creek and moved to a rented home in Liberty Park, through The Villages 4 Rent. When we moved out in December, I cleaned that house top to bottom. Long story short.....they kept part of our deposit because they said we took 2 measuring spoons, a travel mug and a measuring cup. Total $35. I was so surprised!

I had cleaned mold from the front and back porches, the outdoor furniture and outdoor lights and the window sills. I fixed moldy caulking in the shower. We felt we left the house better than when we arrived.

It was a real eye opener for me!

That makes my blood BOIL, Connie. Are they the same folks?????

there was six things missing from our home from the last renters, our home watch person sent us the list...the house was as if they had not been there for 6 months...I didn't charge them for anything.... yep it was about $100 but its just stuff and they took care of our home. sent full refund....

Cquick: Wow. I would have been really bugged. And charged them back for my caulking. :)
I normally would have done a better clean job just because that is who we are. But we closed, were running like crazy on getting all the after market work done prior to the movers coming and had a dog that had suddenly developed seizures so we were up to our max in "must dos". When we left, we hadn't vacuumed or dusted for almost two weeks. BUT we made sure the counters in the kitchen were clean and all glassware in the dishwasher or in the sink. No, we didn't make the beds but ...when you rent, the cleaning bill is supposedly built in so we assumed someone would have to strip the beds and clean regardless of whether we make the beds etc. Yes there was dog hair but it certainly wasn't a disaster area. They actually told us there were marks on the stainless refrigerator. Yikes. Fingerprints? a problem?
It looks like that security deposit is there for the pickins and the longer you are there, the higher the chance they will assume they can get something from you. There are some like Asianthree that seem to be the exception. Thank you Asianthree for giving some balance.

We just rented a home through Tthe Villages 4 Rent and had used **** previously. I always wonder when I send in the deposit if there will be any problems at the end of the rental. You don't know who is on the other end of the agreement and have to hope for the best. So far it's been OK but you never know.

I feel you pain on your experience.

Take pictures when you get there and pictures when you leave.