Originally Posted by villagetinker (Post 1951957)

For future reference, there is a stand alone fully staffed ER on 466a just West of Buena Vista, between myself, my wife and a close friend this has been used 4 times all with excellent service and excellent results. This will always be my first choice if I need after hours care.

Originally Posted by mydavid (Post 1952031)

My girl friend has been there sever times, always a slow operation. came home with infections a couple times, once had to be re-admitted for a week to clear it up.

Originally Posted by Jayhawk (Post 1951956)

Let me help you understand.

The Doctor was worn out because for the last 18 hours he was listening to one after another cranky patients complain about their hangnail or their headache or their sore throat or the scratch on their arm. Yeah, I'm sure there was the occasional real need but much of the Village ER traffic is old people who aren't happy unless they are miserable.

Once you got past that, the knuckleheads are gone and you are left with folks that needed to be admitted with real problems.

It's a damn shame what the health care workers and volunteers put up with to try and appease the entitled.

Originally Posted by golfing eagles (Post 1952030)

Several days of a terrible headache due to a "food allergy". OK, whatever.

Now stepping back from the story, it appears that you stated you were seen at TVRH ER and had a lumbar puncture, which "hit a capillary" (Which, btw, is impossible given the diameter of capillaries and the diameter of a spinal needle). Then you were sent to Shands, which is acknowledged as a highly rated facility, presumably had a MRI or CT, some other testing and a neurology consult since you were there for "a day", but they could find out what was wrong either. So, at this point, what makes TVRH ER horrible and Shands ER great??????
But to finish your story, you went home, and while neither locally or at Shands you could be diagnosed by medical professionals and specialists, YOU diagnosed YOURSELF with "food allergies"
I will be (extremely) polite and just state I remain a bit skeptical.

Moral of the story----this is exactly why there is no American Association of Amateur Physicians

Originally Posted by Nucky (Post 1951939)

In November I spent 7 1/2 hours in the ER at the veterinarian. Sorry I meant the Villages ER. At that point, people were just doing their own thing. No masks, masks worn incorrectly, and normally I would have said something but I was too lumped up to argue with anyone.
It was really terrible.

The Doctor was a worn-out, beat-up clown. Not blaming him. Blaming management. I got no real assistance until I passed through the ER experience about a total of 20 hours after I arrived. This is the bad part.

Once I got to the room and for the next five days, I got the best care I ever received in any hospital anywhere. Everyone was exceptional.

I only had one small problem. While operating I absorbed a very bad infection. The operation was smooth other than the infection. I'm still battling with it. Would I go back? Depends on what the issue was at the time I needed help.

No lawyer. Not yet.

I have no chip on my shoulder but regret not standing up for myself like I normally would have with the masks.

Originally Posted by Girlcopper (Post 1952024)

Yes, so true. If care was lousy, you do have the choice of leaving. You werent having a heart attack or a life threatening injury. The ER is just a bandaid until you can get a Dr appt. You obviously needed an orthopedist so the only thing an ER Dr could do was give you pain meds until then. Ive been to the ER several times and was always treated with respect. Ive never had my medical issues blasted out in front of others. So.......

Originally Posted by ScottS (Post 1951893)

I recently had the misfortune of having to use the Villages ER. Absolute worst experience of my life. We arrived at apx 5:15 pm. We were treated extremely rudely by the elderly gentleman registering patients. We first had to ask if that was the line, as there really was no formal line. His tone and customer service were appalling. And yes he was a paid employee and not a volunteer. We then were directed to the billing person, who was also untrained and very rude. She asked for my insurance information. I handed her the workman’s comp form which had all the info needed. She handed it back and said she needed my insurance card. After pointing out this was a workman’s comp claim and this was not going on my personal insurance, she snatched the papers back out of my hand and complained that she did not know how to file a workman’s comp claim. My wife quickly took me to a seat as she could tell I was about to snap. So 2 hours later we are taken back to get an X-ray on my injured right knee. After completing the X-rays we are taken back to the waiting room. After 3 more hours apx 11:00, the ER doctor makes an appearance, he starts sitting with the 8 or 9 people in the waiting room and discussing all of their medical issues right there in the waiting room amongst everyone there. They use to have this thing called Hipaa, apparently that doesn’t exist here in the Villages. By midnight it was finally my turn to have my medical issues discussed aloud in front of everyone. He diagnosed me with a bad knee sprain, ordered me some pain killers, a knee brace and crutches. At 1:30 my wife was tired of waiting and went to check on the above items. 3 times I was asked my height. 3 times they were told 5’9”. They brought out crutches and a knee brace that the lowest adjustment was for someone 6’2”. At 2 am I stormed out the front door with nothing that fit, and no pain meds as all the pharmacy’s are closed and they don’t give medications out at that ER. What a joke! Turns out, after going to a real doctor the next day, that I had a completely torn in half ACL. NOT A BAD SPRAIN! If anyone knows of a good lawyer I would love their name, as hipaa laws were broken, the misdiagnosis without out even doing an MRI was reckless. I even asked him why they weren’t doing an MRI, to which he responded we don’t do those here. What??? Are you kidding me? So after being there for about nine hours, we were worse off than when we got there, and the sad part is they will still get paid.

Originally Posted by JMintzer (Post 1952038)

My friend carries this coffee mug around at his office...

https://m.media-amazon.com/images/I/...n2SxL._AC_.jpg

Originally Posted by riley2011 (Post 1952042)

Now you know what everyone else knows. Never go to The Villages emergency room.

Originally Posted by villagetinker (Post 1951957)

For future reference, there is a stand alone fully staffed ER on 466a just West of Buena Vista, between myself, my wife and a close friend this has been used 4 times all with excellent service and excellent results. This will always be my first choice if I need after hours care.

Originally Posted by Villagesshopper (Post 1951986)

Unfortunately, I visit that ER in the height of Covid last August. My experience was completely the opposite, a professional group of folks Who really cared how I felt. They were kind patient and courteous, thank you so much for your expert treatment. I can’t thank you enough you got me better and out the door within three days. It’s now UF Health, I hope folks don’t think your Experience will be the same for them if They need to go there because they were awesome for me.

Originally Posted by toeser (Post 1952045)

4 1/2 stars on Google versus less than 2 stars for the Villages Hospital ER.

Originally Posted by Nucky (Post 1951939)

In November I spent 7 1/2 hours in the ER at the veterinarian. Sorry I meant the Villages ER. At that point, people were just doing their own thing. No masks, masks worn incorrectly, and normally I would have said something but I was too lumped up to argue with anyone.
It was really terrible.

The Doctor was a worn-out, beat-up clown. Not blaming him. Blaming management. I got no real assistance until I passed through the ER experience about a total of 20 hours after I arrived. This is the bad part.

Once I got to the room and for the next five days, I got the best care I ever received in any hospital anywhere. Everyone was exceptional.

I only had one small problem. While operating I absorbed a very bad infection. The operation was smooth other than the infection. I'm still battling with it. Would I go back? Depends on what the issue was at the time I needed help.

No lawyer. Not yet.

I have no chip on my shoulder but regret not standing up for myself like I normally would have with the masks.