[Lindsyburnsy]

I don't have an answer, but one excuse could be that the clientele is mostly made up of older adults who can hurt their foot, can't walk, blood clot in leg, leg swells, and the snowball keeps rolling and building up. If you have a mix of age groups, small things usually resolve easily. Or, you have incompetent doctors who just like the weather in Florida. I'd like to think that isn't the case, though.

[CoachKandSportsguy]

Well, not true at all, not sure where you get your information from!

Originally Posted by John41

The ratings are from statistics hospitals are required to collect not patients opinions.

From CoachK who reports and analyzes her medical center's and multiple hospitals' CMS star submissions:

There are two CMS star ratings, Patient Experience and Overall hospital rating. Patient Experience is all done with patient surveys about their opinions of the care they received. Overall hospital rating has a component of patience experience.

Now, please refer to which stars you are commenting on for better clarity

reporting guy