Talk of The Villages Florida
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Talk of The Villages Florida (https://www.talkofthevillages.com/forums/)
-   The Villages, Florida, General Discussion (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/)
-   -   Water Usage Now a Secret (https://www.talkofthevillages.com/forums/villages-florida-general-discussion-73/water-usage-now-secret-333132/)

DaleDivine 06-23-2022 09:40 AM
Quote:
Originally Posted by Keefelane66 (Post 2109327)
Not true you can obtain dvd of scan and written report. All you need to do is ask
They actually did an MRI on your water meter to look for leaks...
:eclipsee_gold_cup::eclipsee_gold_cup:

retiredguy123 06-23-2022 10:08 AM
I appreciate all of the opinions. The website, "districtgov.org", is a public website that offers public information. You don't even need to be a Villager to access it. People can disagree about what information should or shouldn't be included on the site. But, I don't think it is appropriate to criticize someone who is just viewing and commenting on the public information that is available.

rhood 06-23-2022 10:37 AM
[QUOTE=DaleDivine;2109371]
Quote:
Originally Posted by rhood (Post 2109129)
I think the old page (data) is still there. I was able to access it using the last bill link they sent me. I took screen shots so I have all my neighbors account numbers. I also check vacant homes of snowbird neighbors each month when they are gone for abnormal use.[/QUOTE]

Well, it was good info if you were helping friends keep an eye on water usage while they were away... It would be so easy for someone to hook a hose up to a snowbirder's house and fill their pool or hottub...
:bigbow::bigbow:
I have their account numbers, so I will still be able to check empty houses for abnormal use.

JMintzer 06-23-2022 11:04 AM
Furiously Googling the definition of "supercilious"...

It's possible that construction crews were using your water before to took possession of the home.

That happened to us with a new home some 30 years ago.

The builder had "inadvertently" put our registered meter on the home being built next door and theirs on ours. The construction crews were using water at the construction site to water lawns, wash out cement mixers, hose down the street, etc, etc, etc...

When we moved in, our first bill was astronomical, since you're typically billed on past usage! It took several phone calls to straighten everything out and have our bill adjusted...

defrey12 06-23-2022 11:29 AM
Quote:
Originally Posted by Dr.Butler (Post 2109108)
Keeping in mind, that many people here are from European countries, that may have violated GDPR (General Data Protection Regulation).
But we’re not in Europe, are we…

Topspinmo 06-23-2022 11:54 AM
Quote:
Originally Posted by rhood (Post 2109129)
I think the old page (data) is still there. I was able to access it using the last bill link they sent me. I took screen shots so I have all my neighbors account numbers. I also check vacant homes of snowbird neighbors each month when they are gone for abnormal use.

IMO this is exactly why it shouldn’t be public :sigh:

Topspinmo 06-23-2022 11:57 AM
Quote:
Originally Posted by Wyseguy (Post 2109319)
Isn't that amazing. I pay for the MRI or PTSCAN and do not have access to the reults. I have to ask my doctor to get them. Seems wrong.
And pay for them if want it in CD.

Topspinmo 06-23-2022 12:00 PM
Quote:
Originally Posted by ryoungs (Post 2109324)
This is off the subject, kind of, but my last water bill said I used 17,500 gallons of water last month, and over 18,000 gallons the month before. I just bought the house, and it is unoccupied. I have the water shut off, both for the irrigation and the potable water. I called the Villages office which handles water bills, and after a long wait on hold, a lady finally came on the phone. I guess she was having a bad day because she was quite snarky and rude. At any rate, she told me I probably had a leaky toilet. I am at home up north in Illinois during the summer months, but I did have a man who could go inside the house and check the toilets and the sprinkler system. He found no leaks in the toilets, and the sprinkler system was indeed shut off. While she was on the phone, I asked the lady if there was a discounted amenity fee rate for snowbirds such as myself. I had no hopes that there actually would be one, but I was surprised at her rude response. Anyway, more than 35,000 gallons of water usage in two months sounds over the top. So, does anyone have any constructive words of advice for me? She did promise to have someone stop by and check that the meter was okay, but it does not seem that happened. (By the way, I have noticed that sometimes the comments here on Talk of the Villages are rather supercilious. I would ask that such responders sit on their hands and let others give me advice. Thanks.)

Did you shut water off at meter? if not you may have leak (i doubt it) after meter and before house shut off. But if you did have leak 35,000 gallons of water would show up somewhere I would think.

Topspinmo 06-23-2022 12:03 PM
Quote:
Originally Posted by Wyseguy (Post 2109353)
I have asked and was told that I had to get it from my doctor as they ordered the test. Fl Cancer will release my blood work, but Sarasota Memorial and Doctors Hospital will not release scan results directly to me. I want to clarify that I am not asking for the report before my doctor, but am asking for the report so I can file it with all of the treatments and surgeries for documentation.
In NY I had a similar issue with Sloan, though Hackensack Hospital and Valley did release them. Perhaps the question is who owns the report? Would it be the doctor who ordered it, the facility that did it, or the patient?
IMO should be the person paying for it.

retiredguy123 06-23-2022 12:10 PM
Quote:
Originally Posted by Wyseguy (Post 2109319)
Isn't that amazing. I pay for the MRI or PTSCAN and do not have access to the reults. I have to ask my doctor to get them. Seems wrong.
Section 456.057, Florida Statutes, allows patients or their legal representative to receive copies of all reports and records relating to an examination or treatment by a healthcare practitioner.

If you have a scan or test done at Lake Medical Imaging, you can pick up a copy of the written report and/or the DVD the next day. If you have blood tests done by Quest, you can view the results on their website, usually the next day. It is a good idea to set up a user name and password with both of these companies.

CFrance 06-23-2022 12:58 PM
Quote:
Originally Posted by mkjelenbaas (Post 2109210)
How did Massey control your water useage? Just curious
I think I can answer that. We added sprinklers to our Massey contract 6
months ago. The first time they came out, our next water usage was $20 higher than normal. It turns out whoever came out increased the watering times without telling us. The next quarter when they came out, I was a lot more on top of what they were doing and gave specific in instructions as to how much watering we wanted.

retiredguy123 06-23-2022 01:08 PM
Quote:
Originally Posted by CFrance (Post 2109485)
I think I can answer that. We added sprinklers to our Massey contract 6
months ago. The first time they came out, our next water usage was $20 higher than normal. It turns out whoever came out increased the watering times without telling us. The next quarter when they came out, I was a lot more on top of what they were doing and gave specific in instructions as to how much watering we wanted.
I have the Massey irrigation maintenance service, primarily in case I need someone to fix an underground leak, or repair a broken sprinkler. But, I would never allow them to touch the controller in the garage. Their sprinkler technicians are not trained properly on how the controller functions. Also, they see several different controllers in other houses, and they cannot know how to set up every one. Setting up the controller is a DIY task.

OrangeBlossomBaby 06-23-2022 01:52 PM
Quote:
Originally Posted by rhood (Post 2109129)
I think the old page (data) is still there. I was able to access it using the last bill link they sent me. I took screen shots so I have all my neighbors account numbers. I also check vacant homes of snowbird neighbors each month when they are gone for abnormal use.
That's really creepy and stalkerish.

MSchad 06-23-2022 05:37 PM
Quote:
Originally Posted by retiredguy123 (Post 2109248)
Can you explain specifically how you did that? I am not able to do it, and The Villages utility department told me that access to water usage data was eliminated, except for those who can provide a name and account number. See Post No. 24.

Thanks.
BS&A Online
Search, then view current bill link.

Lynnesail 06-24-2022 04:53 AM
Quote:
Originally Posted by Wyseguy (Post 2109353)
I have asked and was told that I had to get it from my doctor as they ordered the test. Fl Cancer will release my blood work, but Sarasota Memorial and Doctors Hospital will not release scan results directly to me. I want to clarify that I am not asking for the report before my doctor, but am asking for the report so I can file it with all of the treatments and surgeries for documentation.
In NY I had a similar issue with Sloan, though Hackensack Hospital and Valley did release them. Perhaps the question is who owns the report? Would it be the doctor who ordered it, the facility that did it, or the patient?
They own the report, you have a right to the information.

CosmicTrucker 06-24-2022 06:38 AM
Quote:
Originally Posted by CFrance (Post 2109485)
I think I can answer that. We added sprinklers to our Massey contract 6
months ago. The first time they came out, our next water usage was $20 higher than normal. It turns out whoever came out increased the watering times without telling us. The next quarter when they came out, I was a lot more on top of what they were doing and gave specific in instructions as to how much watering we wanted.
I’m newly full time, but have been using Massey for over a year. I’m in control of the sprinkler system and I’ve set it to their recommendation.

But taking a look at all of the nice, healthy green grass growing around the walking paths here in Hawkins has made me wonder if all of this watering is some sort of money making system for the Villages. None of that grass around the ponds and walking paths is irrigated, only the few trees planted near the paths are. So why is that grass so nice and healthy looking and I’m spending a lot of money with Massey by paying them to fertilize and insecticide and cut the yard to only have **** poor results.

SeaCros 06-24-2022 07:06 AM
In these days you have to make sure you can be as secure as possible. That information could be considered PII and should not have been accessible to EVERYONE but only the property owner. When/If someone would to get ahold of that could link down to some other data that you would not out there on the inter-webs. Its better to more secure than not secure at all.

Bill14564 06-24-2022 07:54 AM
Quote:
Originally Posted by SeaCros (Post 2109703)
In these days you have to make sure you can be as secure as possible. That information could be considered PII and should not have been accessible to EVERYONE but only the property owner. When/If someone would to get ahold of that could link down to some other data that you would not out there on the inter-webs. Its better to more secure than not secure at all.
What data on the water bill is PII? It has my name and my address - information that is stored in dozens of other places including the Villages phone book. Surely you do not mean to imply that the Villages phone book is leaking everyone's PII!

Oldragbagger 06-24-2022 08:08 AM
Quote:
Originally Posted by Bill14564 (Post 2109729)
What data on the water bill is PII? It has my name and my address - information that is stored in dozens of other places including the Villages phone book. Surely you do not mean to imply that the Villages phone book is leaking everyone's PII!
They still have the ability to look at my bill and this just seems wrong. My personal finances, or anything else about my life, is my own business and mine only unless I choose to disclose it. Back in the pre-electronic everything days this would be the equivalent of someone intercepting and opening my mail. Would that seem okay to you? And also, being listed in the Villlages phone book, or not, is a choice. As of now we aren’t.

retiredguy123 06-24-2022 08:28 AM
Quote:
Originally Posted by Oldragbagger (Post 2109744)
They still have the ability to look at my bill and this just seems wrong. My personal finances, or anything else about my life, is my own business and mine only unless I choose to disclose it. Back in the pre-electronic everything days this would be the equivalent of someone intercepting and opening my mail. Would that seem okay to you? And also, being listed in the Villlages phone book, or not, is a choice. As of now we aren’t.
If you go to the Google or Bing website, and type in your name followed by "the villages", and/or a previous city where you lived, you may be surprised at how much of your personal information is available to the public. Two other sources of information are the county real estate website and the Florida voter registration website.

Bill14564 06-24-2022 08:30 AM
Quote:
Originally Posted by Oldragbagger (Post 2109744)
They still have the ability to look at my bill and this just seems wrong. My personal finances, or anything else about my life, is my own business and mine only unless I choose to disclose it. Back in the pre-electronic everything days this would be the equivalent of someone intercepting and opening my mail. Would that seem okay to you? And also, being listed in the Villlages phone book, or not, is a choice. As of now we aren’t.
Back in the pre-electronic days you would not have been able to see and respond to my reply to SeaCros - should I be upset that you did?

If your water bill reveals anything at all about your personal finances then you have bigger problems than whether I can see it or not.

Is it nice to be able to compare my irrigation usage to that of my neighbors to determine if I am using too much water? Yes. Is it necessary that I be able to do that? No. Do I care if others can see how much water I use? No. Is there any personally identifiable information on my water bill? Absolutely not.

twoplanekid 06-24-2022 08:47 AM
I really appreciate all of the comments on this posting as I am on the NSCUDD board. While district staff did present this new change for utility billing to the board, the focus was on possible saving if and when enough customers would discontinue the use of having paper statements sent to them. This new firm is supposed to actively promote this switch to using only online statements as this new firm is costing us a little bit more than the previous billing firm. The board was never shown nor discussed the new access method other than staff saying online billing statements would look very similar to what was shown on the old system.

While local boards with local control sound good and are promoted, it’s not always a panacea to produce and monitor public programs. Now, if I can just find my account number to access my statement.:undecided:

debem1@aol.com 06-24-2022 09:56 AM
We have actually spoken to our neighbors who also shared their billing with us.

kansasr 06-25-2022 11:04 AM
Still can't see my bill
 
It's now been a full day since I received notice of my bill under the new system. Every attempt to actually look at the bill tells me to "try again later". Not a fan so far!

Quote:
Originally Posted by twoplanekid (Post 2109772)
I really appreciate all of the comments on this posting as I am on the NSCUDD board. While district staff did present this new change for utility billing to the board, the focus was on possible saving if and when enough customers would discontinue the use of having paper statements sent to them. This new firm is supposed to actively promote this switch to using only online statements as this new firm is costing us a little bit more than the previous billing firm. The board was never shown nor discussed the new access method other than staff saying online billing statements would look very similar to what was shown on the old system.

While local boards with local control sound good and are promoted, it’s not always a panacea to produce and monitor public programs. Now, if I can just find my account number to access my statement.:undecided:

MrChip72 06-25-2022 03:10 PM
Quote:
Originally Posted by CosmicTrucker (Post 2109689)
I’m newly full time, but have been using Massey for over a year. I’m in control of the sprinkler system and I’ve set it to their recommendation.
I'm a fairly new owner. I just went into the settings and set it to run 1/3rd of the time that they had it set at initially and my lawn looks just the same as all of my neighbors.

OrangeBlossomBaby 06-25-2022 05:51 PM
Quote:
Originally Posted by Bill14564 (Post 2109761)
Back in the pre-electronic days you would not have been able to see and respond to my reply to SeaCros - should I be upset that you did?

If your water bill reveals anything at all about your personal finances then you have bigger problems than whether I can see it or not.

Is it nice to be able to compare my irrigation usage to that of my neighbors to determine if I am using too much water? Yes. Is it necessary that I be able to do that? No. Do I care if others can see how much water I use? No. Is there any personally identifiable information on my water bill? Absolutely not.
People who want to know the vacation patterns of potential home burglary victims would LOVE to know your water usage habits.

If they see you don't use much water (other than sprinklers) during the months of June and July, they'll have a nice addition to next year's list of easy pickin's.

MrChip72 06-25-2022 06:08 PM
Quote:
Originally Posted by OrangeBlossomBaby (Post 2110232)
People who want to know the vacation patterns of potential home burglary victims would LOVE to know your water usage habits.

If they see you don't use much water (other than sprinklers) during the months of June and July, they'll have a nice addition to next year's list of easy pickin's.
Theoritically yes, but realistically how many villages homes have anything worth breaking into for? My most expensive items in my house is probably the appliances. No burglar is going to be stealing your fridge or stove. I've yet to visit a fellow Villagers home where they have anything worth stealing to be honest to make a "Big score". Would be easier to steal golf carts at a rec center for thieves I would guess.


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