[mixsonci]

The carpet in my front room is soaking wet, however, it is not coming from the window, which is completely dry. What could cause it?

Also, who can I call to come and completely dry the carpet so it doesn't mold?

[mulligan]

It would be helpful to know what type of house you have. (frame, block, poured concrete )

[billethkid]

One thing to check is your downspouts and where they empty. Most have no splash blocks and most are a foot or less away from the slab. Heavy rains, let alone sustained tropical rains for hours on end push a very large volume of water down the spouts.

Not all direct the water sufficiently far enough from the house.

Long story....sustained water volume is able to get under the slab or between the slab and the house framing (and even blocks).

I have put extenders (available home depot/lowes) on all our downspouts taking the water 3 feet away from the base of the house.

Just one thing to check.

Do you have a double exterior door? Very frequently a direct driving rain will come between the doors.

Just to name a couple.

Good luck.

[mixsonci]

Its cement stucco (poured concrete I guess is the same?) Maybe a silly question to some, but , whats the difference between block, poured concrete and cement stucco?

[Carla B]

The designer model, Allamanda, is the only house built of poured concrete, to my knowledge, unless some courtyard villas may be poured concrete? The other houses are concrete block with a stucco finish or (CBS).

[mixsonci]

Originally Posted by billethkid

One thing to check is your downspouts and where they empty. Most have no splash blocks and most are a foot or less away from the slab. Heavy rains, let alone sustained tropical rains for hours on end push a very large volume of water down the spouts.

Not all direct the water sufficiently far enough from the house.

Long story....sustained water volume is able to get under the slab or between the slab and the house framing (and even blocks).

I have put extenders (available home depot/lowes) on all our downspouts taking the water 3 feet away from the base of the house.


Just one thing to check.

Do you have a double exterior door? Very frequently a direct driving rain will come between the doors.

Just to name a couple.

Good luck.

I don't know how to do any of this, do you know who I can call to do it for me?

I appreciate your advice, but I can't climb up on ladders for extenders, which I don't even know how or what or where to put them.

Also, who can I call to dry the carpet before it gets mildew?

Please I just need the name of companies that do this stuff?

[Bjeanj]

Try ServiceMaster
ServiceMaster Restoration by Top Notch provides water damage restoration, residential and commercial cleaning services

[mixsonci]

thank you

[jimbo2012]

Service pro can clean it up, but maybe want to think about just replacing the carpet after the slab and moldings dry out.

Mold starts to grow quick

Either way it's an insurance claim

[DeanFL]

same thing happened here. 4 year old block house. A Holly. Our 3rd bedroom in front faces outside wall which faces directly EAST. All night it was pummeled with such heavy wind and rain. When looking out the window in bare feet this morning I felt dampness in the carpeting by the baseboard.
The outside - sand/dirt and landscape rock coverage is an inch or so higher than the concrete slab level. I assume a very small amount of water seeped into the crack between the slab and bottom of the block in that area.

I rolled up a couple bath towels to cover - although all it really needs is air to dry out. I may run a hairdryer over the area. I would say a cup or so of water seeped in. Nothing to worry about.

OP depends on amount that came in - if small as for us...it's nothing - and will probably never happen again unless Irma II arrives in the future.

[dewilson58]

Very difficult to get the pad dry.

Contact your insurance asap.

More likely than not, they will say replace.

[CWGUY]

Originally Posted by mixsonci

I don't know how to do any of this, do you know who I can call to do it for me?

I appreciate your advice, but I can't climb up on ladders for extenders, which I don't even know how or what or where to put them.

Also, who can I call to dry the carpet before it gets mildew?

Please I just need the name of companies that do this stuff?

Don't think it will help your problem.... but this is what he was talking about - Shop Amerimax FLEX-A-SPOUT 24-in White Vinyl Downspout Extension at Lowes.com

Good luck. I would think about calling Insurance Company.

[Bjeanj]

Originally Posted by mixsonci

I don't know how to do any of this, do you know who I can call to do it for me?

I appreciate your advice, but I can't climb up on ladders for extenders, which I don't even know how or what or where to put them.

Extenders are put on the *bottom* of downspouts and direct the water away from your foundation. You can also put down splash blocks that do the same thing.

Don't worry, if you don't know how to do something, just ask your friends, neighbors, or here on TOTV. We are all happy to help you. Don't despair.

[Sgroemm]

I have used Floor Masters 352-748-544four for my carpets before. It is a very nice reputable father and daughter. They were very good!

[Shoolie]

I agree with contacting Service Master. Depending on your insurance, you may be able to get assistance with the payment. I used Service master years ago when half my house was flooded due to a leak in washer hose. They did a wonderful job & they will set up fans & dry it Do not try to have it dry cleaned.